Customer Reviews for R&L General Mechanics
(U-Haul Neighborhood Dealer)

31 reviews

9336 N Moorefield Rd   Mission, TX 78574

(956) 271-6217

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 271-6217

9336 N Moorefield Rd
Mission, TX 78574

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

erick D. 
Rating:
5.0

Customer did not leave a comment.

jose Z. 
Rating:
5.0

Customer did not leave a comment.

Jesus O. 
Rating:
2.0

We showed up on time and no one was there to give us the equipment. We contacted U Haul and went back an hour later and got the equipment without any issues. However, we were told that the equipment had passed inspection a month before and my husband later found during the trip that one of the wheels on the trailer did not match the others. We assumed UHaul was aware and completed the journey. My husband did have to fill it with air a few times and just after arriving at our destination, the tire split open. I'm not sure if or how the trailer passed inspection to begin with, I'm just grateful it made the trip intact.

Rebecca K. 
Rating:
2.0

Customer did not leave a comment.

Cesaer R. 
Rating:
1.0

I was given a poorly maintained auto transport and truck both of which caught on fire while traveling through Alabama almost causing severe injury to my partner, our two cats and me. I cannot believe you guys have us an unsafe vehicle which was not road worthy for a cross country trip. I am thinking of pursuing legal action given the overall poor service. Also, a file was started on our complaints and the U-Haul team was supposed to contact me by three business days which has not happened.

Rahul R. 
Rating:
3.0

Customer did not leave a comment.

ariel A. 
Rating:
5.0

Customer did not leave a comment.

Argelia Q. 
Rating:
3.0

Customer did not leave a comment.

Toribio T. 
Rating:
5.0

friendly service clean equipment 100% recommend this location

jose H. 
Rating:
5.0

Was originally looking for the 5' x 10' trailer and nobody in the area had one available. Got the next size bigger for the same price. Was wondering if that 5x10 will no longer be available/discontinued.

Jesse L. 
Rating:
5.0

Great customer service

Juanita R. 
Rating:
5.0

Nothing

Fred B. 
Rating:
4.0

Have the vehicle be picked up at the location the uhaul was requested at.

RUDY S. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
4.0

Customer did not leave a comment.

Samantha T. 
Rating:
5.0

Customer did not leave a comment.

Fransico M. 
Rating:
2.0

No one was there to receive uhaul. Called office number, man said to leave it anywhere in property. My husband waited for man to arrive, he was close by. He arrives and said he'd check it in later, that was 7/23. On 7/24 it hadn't been processed in so I drove to the location and checked it in online, no one was there again.

Lilibeth G. 
Rating:
5.0

Smooth and Easy Transition

Jorge S. 
Rating:
5.0

Customer did not leave a comment.

maria D. 
Rating:
5.0

Customer did not leave a comment.

CHARLES N. 
Rating:
1.0

Customer did not leave a comment.

Richard G. 
Rating:
3.0

Customer did not leave a comment.

Marc C. 
Rating:
5.0

Customer did not leave a comment.

Rogelio Y. 
Rating:
5.0

Customer did not leave a comment.

Rogelio Y. 
Rating:
5.0

Customer did not leave a comment.

Rogelio Y. 
Rating:
3.0

Hard to find and it appeared the equipment had not been cleaned in months.

JERRY R. 
Rating:
5.0

same as before

Charles S. 
Rating:
3.0

Customer did not leave a comment.

Carlos P. 
Rating:
5.0

Very friendly person and let me bring the truck in at midnight. He waited up for me to deliver the truck.

Jose V. 
Rating:
2.0

the location was hard to get to and was 13 miles away

Karen B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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