Customer Reviews for Rainbow Furniture
(Distribuidor de U-Haul del vecindario)

131 comentarios

3206 Covington Rd   Fort Wayne, IN 46802

(260) 918-0246

Horarios de la ubicación

  • Lun.: 10 a. m. - 6 p. m.
  • Mar.: 10 a. m. - 5 p. m.
  • Mié. - jue.: 10 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(260) 918-0246

3206 Covington Rd
Fort Wayne, IN 46802

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 10 a. m. - 6 p. m.
  • Mar.: 10 a. m. - 5 p. m.
  • Mié. - jue.: 10 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything went well. Be

RODNEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVONTAE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA U. 
Clasificación:
3.0

1 trip 25 dollars gas I think that's a lot

TINA B. 
Clasificación:
4.0

Personal profesional

MICHELLE B. 
Clasificación:
4.0

Make sure units are swept out.

BARBARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSPEH L. 
Clasificación:
5.0

Keep inside windows more clear.

Michael N. 
Clasificación:
1.0

When I rented the uhaul I noticed the oil light was on. I called the dealer right away and he just said yeah, I need to get that in. but, i should be fine. I picked up the uhaul on thursday, loaded it, and friday morning noticed a front left very flat tire. I was supposed to take the uhaul to a festival to unload for a fundraiser. I took the uhaul to our maintenence shed and the manager said the front left was very low and the inside left had zero tire pressure. We got it pumped up and I was on my way. I was very concerned. I was late and kept about 25 volunteers waiting about an hour. FYI, the brakes were very poor. I had to stomp on the floor and the shocks were bad too. Basically I was somewhat concerned for my safety. I called roadside on sunday morning to check the tires. Since I would be driving it back that night. he changed the front left and his comment was, they didn't check the tire pressures before they rented it? I told him about the oil light and he said they should have never rented it. I was concerned for my safety so this is why I made the decision not to fuel up. I just wanted to "make it" to the dealer location. The "share" drop off web site did not work. That was frustrating as well. Here is a quote from your survey about U-haul.... We pride ourselves on having safe, clean and well-maintained equipment. From time to time, things may go wrong. We apologize that you had a disruption during your move. This vehicle was not well maintained. This made my experience very troubling and not safe.

GARY Q. 
Clasificación:
5.0

Nothing. Everything was top notch.

CHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

Very quick and efficient. No problems

Anthony R. 
Clasificación:
5.0

Nothing, everything was great...

DAVID G. 
Clasificación:
5.0

Very close to my destination

Suzane M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

We had a minor problem with paperwork that was corrected in a very efficient and courteous manner.

Steven H. 
Clasificación:
5.0

Fuckin awesome. Dude was really helpful, and super efficient. 10/10.

JUSTIN W. 
Clasificación:
5.0

Not a thing keep up the good work

LINDY S. 
Clasificación:
5.0

After hours drop off was super easy

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan M. 
Clasificación:
1.0

I had the worst truck I have ever rented from uhaul at this location and when I filed a complaint I was treated poorly. Shame on you uhaul for your customer service and allowing a broke down 17' truck on the road like the one I was given.

KIMBERLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DYLAN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLENN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMED E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

I have no complaints at all -- this is the second rental I've had recently through Rainbow Furniture and they have been very good each time

JEFFREY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW F. 
Clasificación:
5.0

Justin at Rainbow Furniture is always helpful!

TIMOTHY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN F. 
Clasificación:
5.0

We had a 17-ft and it needs re-alignment !!!

RYAN M. 
Clasificación:
5.0

It was quick and easy.

Amy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZANDRA M. 
Clasificación:
5.0

Cabin had a less than pleasant smell, but it wasn't awful. Know what i mean ? Other than that great experience

Dylan K. 
Clasificación:
5.0

The AC in the truck was intermittent. The truck also has a starting issue. Sometimes I would have to sit there and crank on it for a while before it would start up. This truck sucked.

Trevor L. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON B. 
Clasificación:
5.0

Ease of pick up and drop off.

Brian M. 
Clasificación:
2.0

We rented a 26 footer, power steering was going out (they knew it) we made sure they knew about damage so we wouldn't be blamed. The truck was very hard to steer & turn, our opinion it was NOT safe to drive but we did it anyway, had the truck less than 6 hrs cost $85 When we brought it back a customer was waited on that came in after us, he was renting his later in the week.

RONALD S. 
Clasificación:
3.0

Driver's seat had a burn hole in it. No dome light working in cab. The location that I reserved had no unit, so I had to drive 10 miles (Ã-2) out of my way to pick up and return.

KATHLEEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richardson D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRETA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA S. 
Clasificación:
4.0

Should not have starting fuel level at 1/4 tank. It should be at least 1/2 tank or ideally full. Not ideal for a customer needing to get on the road right away and having to stop for fuel after only 15 minutes on the road.

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
5.0

Rainbow Furniture is the easiest, quickest location for your services. Brian at Rainbow Furniture does a great job.

MICHAEL N. 
Clasificación:
5.0

Friendly, efficient check in !

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLINE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNETTE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angeli L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ae S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug H. 
Clasificación:
5.0

Only issue was cargo van equipped to take E85 fuel, and cap info gave no other option. Had to search government site to pinpoint stations that had it. There weren't many.

MICHAEL N. 
Clasificación:
5.0

Every was good today so keep everything on par like this and it will always be good

JAMES C. 
Clasificación:
3.0

El cliente no dejó un comentario.

PARRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEMEKA S. 
Clasificación:
5.0

Justin wasvery helpful and check in process easy.

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENTON H. 
Clasificación:
5.0

Great service and the equipment was clean and in great condition! Also some great looking furniture...Lol.

ALVAN CRAIG F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY R. 
Clasificación:
4.0

Did not charge us for cleaning since no walk through was done on pick up

ALEXANDER F. 
Clasificación:
3.0

The folks here were very friendly and personable.

JAMES D. 
Clasificación:
5.0

They met me when I pulled in and took everything from there. Very nice and easy.

Ronnie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick O. 
Clasificación:
5.0

They went above and behind to help when I didn't have the right hitch. Even lending me theirs. Also helped when tail lights weren't working.

Pamela M. 
Clasificación:
4.0

The check back in app needs updated to fewer steps. Also where I returned trailer it was raining and the lot was flooded.

MICHAEL U. 
Clasificación:
4.0

I returned the truck early went to the website to put in my code that I returned it early and it did not work very well I recommend that you work on that because it cost me an extra 20 something dollars

AVERY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

For U-Haul having their system screwed up the gentleman here are very courteous and apologetic about my inconvenience

JOSEPH S. 
Clasificación:
5.0

I picked up a truck that the online confirmation app showed was damaged and asked me to confirm. When I disputed the fact that the truck was damaged, I got tossed off the app and was unable to reenter due to "time out" issues. Thank heavens the guys at this location were able to see and document the fact that the truck had been fixed and did not contain the damage alleged in the photo.

David R. 
Clasificación:
5.0

The staff was very helpful considering they didn't have the equipment that I was told they had because there's been so many people sent this location to pick up equipment because another location or other locations in town we're not operating or did not have the equipment that morning. The call center also forwarded many people that were looking for a particular piece of equipment that they only had one of and it was a first come first serve. The gentleman there took very good care of me they were courteous but they did that to send me to another location to pick up the second half of my reservation. Due to this being U-Haul‘s inability to have their act together and it cost me more time and more money due to running to things separately and I will NEVER use U-haul again. not because of this place but because of how U-haul treated me over all.

BRIAN WILLIAM B. 
Clasificación:
5.0

The person there to receive us was kind and polite and the transaction was quick and painless.

RACHAEL E. 
Clasificación:
4.0

When I returned the truck it was after hours.

Donald R. 
Clasificación:
5.0

Excellent service provided by Justin! Would use this U-haul location again and would recommend it for anyone looking to receive a terrific moving provider experience.

TERRENCE S. 
Clasificación:
3.0

Online check in didn't work. Tried several times and finally called the local representative to complete the check in.

WILLIAM L. 
Clasificación:
5.0

Nothing to improve on, staff was very friendly and easy to work with

THOMAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jared W. 
Clasificación:
5.0

Keep doing what you're doing! Splendid experience overall.

Christal O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD G. 
Clasificación:
4.0

I feel like Justin lied to me because there want another car dolly available. He sent me on my way with unit that had defective wiring.

Francisco S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
3.0

I dropped the vehicle off and was told “the person that checks them in ain't here so you can just leave the key”. I left the key and drove past there 2 days later and the vehicle had yet to be checked in. I had to call inside to Rainbow Furniture and ask them to check the vehicle in because I did not want to be held accountable for it.

LASANDRA J. 
Clasificación:
5.0

The process was seamless. The rep at Rainbow Furniture was able to easily book the truck and was able to make changes the day of rental easily. Would rent from them again!

THOMAS Q. 
Clasificación:
3.0

The battery on this truck was dead. Truck did not start after loaded

Jacqueline C. 
Clasificación:
4.0

I tried using the movers and I wasn't ever contacted by the moving company I picked. I believe on your website it states that they would reach out to me first. I waited maybe 4-5 days to hear something and nobody ever got in contact. I think at that point I noticed an email saying that I should contact them? I ended up cancelling because I wasn't sure how I would explain how I booked their service through a different website that they apparently don't know when they're bringing in customers. Shouldn't they be notified when someone books them through your website so they can reach out to me and I can give them that payment code? I'm not upset, i just wish it were more clear because it seems like an amazing service. Maybe let me select like 3 different services all within the same price range and have them reach out to me so that if no one reaches out from "xyz moving service" then it's likely that someone else will reach out. I wish I had figured it out because I still have stuff to move.

Jordan L. 
Clasificación:
5.0

I was charged a return fee of $20 even though I checked in online as directed. When I called the location to question I was told that the $20 would not be charged to me and be waived due to the fact that the GPS did not register correctly which I was told was an issue on U-Hauls and not mine. I am not happy that I had to pay 20 extra dollars when I followed the instructions. I am not sure that I would use a location that has remote check in again for this reason.

Angela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pablo L. 
Clasificación:
5.0

Experience was excellent. The owners/operators were very knowledgeable, patient and helpful. Clearly they take great pride in their work.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry L. 
No se han enviado comentarios para esta ubicación.

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