Customer Reviews for Rainbow Furniture
(Distribuidor de U-Haul del vecindario)

216 comentarios

3206 Covington Rd   Fort Wayne, IN 46802

(260) 918-0246

Horarios de la ubicación

  • Lun.: 10 a. m. - 6 p. m.
  • Mar.: 10 a. m. - 5 p. m.
  • Mié. - jue.: 10 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(260) 918-0246

3206 Covington Rd
Fort Wayne, IN 46802

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 10 a. m. - 6 p. m.
  • Mar.: 10 a. m. - 5 p. m.
  • Mié. - jue.: 10 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful. They were very professional and did everything. I didn't even have to touch the trailer once. Much better service than I expected.

Marc R. 
Clasificación:
4.0

Location -Check equipment a little more thoroughly. There was a part to somebody's vacuum cleaner left in it. UHaul corp- You need to troubleshoot the UHaul app as it wouldn't let me complete the return process.

Barry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur Z. 
Clasificación:
5.0

The employees at the Covington u-haul site were extremely helpful. We were having a problem because our original drop off place was up in Avilla and that was way too far so these people at this uhaul went above and beyond the Call of Duty to help us drop it off somewhere near our home.

Edward K. 
Clasificación:
5.0

Very friendly and accommodating

Somsak M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deb O. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry S. 
Clasificación:
5.0

Honestly, it was a fantastic experience. The guy who helped set me up was extremely friendly and helpful, a delight to work with. I would absolutely go here again!

Will H. 
Clasificación:
5.0

Your online return is horrible. I went online with my phone and it wouldn't read my location. Online help chat suggested that I download the app. I did this and it read my location but didn't list Rainbow Furniture as a location to return. 30 minutes in a parking lot at night trying to do this. This was the worst part of the whole experience.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

Fantastic service. I have rented equipment twice now from this location and Justin Osborne has been there both times helping me and has made renting uhaul a positive experience that will allow me to recommend this location to others. Gracias

Carl Q. 
Clasificación:
5.0

Have a pickup truck at this location, fix the truck that has a broken hitch for this location. These adjustments would benefit this location. Staff was great and helpful. I needed to change what I rented to a 10' truck and a utility trailer due to the ramp being too narrow on the truck. They were able to accommodate my needs.

Rachael S. 
Clasificación:
5.0

Great all around!!!

Mario M. 
Clasificación:
5.0

Quick friendly service good communication Incredibly pleased with my experience

Carl Q. 
Clasificación:
5.0

Very friendly. Process was fast and easy for pick up and drop off.

Kristina C. 
Clasificación:
5.0

everything was fine

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bettie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique J. 
Clasificación:
4.0

A little upset. The uhaul was returned to the location here in mesa AZ on Friday 4/1/2022 an they did t return it the system until 4/3/2022 so I got a late change. Which is bullshit.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

LawrenceEdwardKa K. 
Clasificación:
1.0

Unprofessional, takes forever and even if you do online check in you still have to go inside and do the whole process. Trucks are usually running on their last legs

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH W. 
Clasificación:
5.0

Extraordinario servicio al cliente

Elizabeth C. 
Clasificación:
5.0

The truck had 150k miles on it and serious steering issues. From the passenger seat you could see the road when the door was closed. I would consider the quality of the vehicle a public health hazard.

Brian M. 
Clasificación:
5.0

The only thing I can think of is with the mobile check-in. It took about 8 times to be able to capture a picture of the digital odometer reading. It was only capturing part of it. I don't know how to make that better, but that took several minutes.

Peter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario T. 
Clasificación:
5.0

Justin was kind and helpful! Truck perfect for my needs. Would recommend this location!

Nicole B. 
Clasificación:
1.0

I was charged 7 more miles than I used. I'll be disputing theses charges

Roy C. 
Clasificación:
3.0

Equipment was ready and in good working order, just had not been swept out and one of the rear wheels had obviously been deep in mud as wheel and rim were covered and built up on under body and mud flap. This location was very good to work with and easy to get in and out when picking up and dropping off.

Stephen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

XAVIER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

Everyone there was great and it's nice to do business with local people in the community

DALE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN W. 
Clasificación:
5.0

Excellent service!!!

FELICIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA M. 
Clasificación:
5.0

Very nice and helpful. available when needed.

JOSEPH S. 
Clasificación:
5.0

Have a Justin Osborne there he was great

TIMOTHY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

People at this site are very friendly and the number of available vehicles plentiful.

DANIEL C. 
Clasificación:
3.0

Crack in windshield, UHaul truck either needed an alignment or had tie rod issues, and there was unmarked damage on the vehicle.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

The gentleman that we rented from was very accommodating. He went above and beyond to assist us. The only issue was the drop off area was very tight to navigate for an amateur trailer user. Other than that it was a good experience. Will use them again.

Ann W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VENKATARAO V. 
Clasificación:
2.0

The staff were very nice and accommodating but disorganized. The trucks were mixed up, keys misplaced and trucks missing.

KAITLIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIANA R. 
Clasificación:
5.0

I had to take my son along to help with the phone process. The U-Haul website bragged about how easy the process was to access the truck, but there is a certain segment of the population for which this is not an easy process. (Thnk of the Progressive commercials about homeowners turning into their parents.) Once we finished that process, the little box that contained the key was also difficult to use. We both struggled with turning the little lever to open it. However, returning it was very easy because the store was open, and the employees very helpful.

Ronald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

Mobile check in didn't work because app refused to recognize my driver's license. Ended up doing it with on site agents instead which was great because they figured out that the U-Haul rep who had called me the day before had changed my booking to a more expensive option. Got it changed back and all is well.

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASANDRA H. 
Clasificación:
4.0

Did not receive a receipt from checking in the truck.. Only received the initial check in receipt showing the gas tank level and mileage.

WILLIAM B. 
Clasificación:
5.0

This is a wonderful small family business to deal with!

TONY B. 
Clasificación:
5.0

Aokay here.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Min T. 
Clasificación:
4.0

The truck definitely could use some work done to it.

KENDRA G. 
Clasificación:
5.0

Great customer service ,the guy was very helpful and friendly

CHARLENE J. 
Clasificación:
5.0

Great drop off location. Nice people who acknowledge you are alive and a person.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

NORBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD V. 
Clasificación:
3.0

They could not be bothered to come and check out the truck.

Paul M. 
Clasificación:
1.0

The Owner needs to shut his fucking mouth. Take initiative An example for your two daughters in the room, Who constantly learns, from a Fascist

ALEXANDER G. 
Clasificación:
5.0

Best U-haul rental yet

JAMES V. 
Clasificación:
3.0

Only thing I can say about this location is train. The employees at this mom and pop u haul rental location to be more comfortable with hooking up the rental equipment a lot better other then that it was good

KEITH V. 
Clasificación:
5.0

Flawless!!

RODNEY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY K. 
Clasificación:
5.0

Everything went well. Be

RODNEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVONTAE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA U. 
Clasificación:
3.0

1 trip 25 dollars gas I think that's a lot

TINA B. 
Clasificación:
4.0

Personal profesional

MICHELLE B. 
Clasificación:
4.0

Make sure units are swept out.

BARBARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSPEH L. 
Clasificación:
5.0

Keep inside windows more clear.

Michael N. 
Clasificación:
1.0

When I rented the uhaul I noticed the oil light was on. I called the dealer right away and he just said yeah, I need to get that in. but, i should be fine. I picked up the uhaul on thursday, loaded it, and friday morning noticed a front left very flat tire. I was supposed to take the uhaul to a festival to unload for a fundraiser. I took the uhaul to our maintenence shed and the manager said the front left was very low and the inside left had zero tire pressure. We got it pumped up and I was on my way. I was very concerned. I was late and kept about 25 volunteers waiting about an hour. FYI, the brakes were very poor. I had to stomp on the floor and the shocks were bad too. Basically I was somewhat concerned for my safety. I called roadside on sunday morning to check the tires. Since I would be driving it back that night. he changed the front left and his comment was, they didn't check the tire pressures before they rented it? I told him about the oil light and he said they should have never rented it. I was concerned for my safety so this is why I made the decision not to fuel up. I just wanted to "make it" to the dealer location. The "share" drop off web site did not work. That was frustrating as well. Here is a quote from your survey about U-haul.... We pride ourselves on having safe, clean and well-maintained equipment. From time to time, things may go wrong. We apologize that you had a disruption during your move. This vehicle was not well maintained. This made my experience very troubling and not safe.

GARY Q. 
Clasificación:
5.0

Nothing. Everything was top notch.

CHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

Very quick and efficient. No problems

Anthony R. 
Clasificación:
5.0

Nothing, everything was great...

DAVID G. 
Clasificación:
5.0

Very close to my destination

Suzane M. 
No se han enviado comentarios para esta ubicación.

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