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Jernyce G.
Customer Reviews for Railway Freight Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Check trucks thoroughly. When I opened the back of the truck it was broken glass on the floor, full of a yellow powder substance.
Jermall B.Have vehicles available and set up for 24/7 like it is advertised instead of having to wait until they open. Also allow to check in vehicle with customer in presence so that accurate notation can be made etc. gas level and miles. The rep added 2 miles I have pictures with time stamp but she refuses to return my 2 miles. Customer service skills would helped the most employees lack those.
Khawoness H.Alot
TIRECA S.Extraordinary assistance 🙏💯💯💯💯💯
Santiago T.The truck smelled like smoke and animals , It was horrible no hand truck was available in the truck. Customer services was horrible all I heard was about home a police customer was being rude . My c/s person just kept talking about the situation while she was waiting on me she had to ask for my license and debit cared twice the # was entered wrong she was talking sooo much.
Louise J.They lost the key after I turned in the truck and the key. They literally moved the truck while I was there to a different location and then called me later to see if I had the key. What????
Lynne P.Very professional
anita M.Super easy process
Timothy W.Janet did a good job helping us pick up our truck!!!
jerry E.I'm very disappointed in this experience!! We had to wait 30 minutes to get it because some system issues. Then the truck had much less gas than I was told. I took pictures of it, and upon return, we filled it up past the line we picked it up on.. I was still charged outrageous gas fees, even though the truck was not as “full†as they said it was. I have pictures for reference. I called yesterday after receiving my bill, but did not have time for the estimated 40-50 minute hold time.. I will be calling back or please have someone contact me.
CALLIE F.Go down on prices
Charles T.None at this time.
April M.No drop box on building as indicated by app. Personnel inside location extremely rude. Really need to work on customer service.
Danielle W.