Comentarios del cliente para Rahman Petroleum Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rahman Petroleum Inc

Grado total:

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April R K. en

Grado:

I rented the truck and allowed four days. I only had it two. I'm sure that I will not get any of my money back!!

Eddie W. en

Grado:

There were several errors with my order that had to be corrected from the beginning. My mileage was wrong. My gas meter was written in incorrectly. They, in the end got my cash back to me after coming back the next day since the computer and the person handling all was unavailable. Also, this location only has 1 size U-Haul to chose from- the biggest one.

Debra H. en

Grado:

The man working at this location who set up my rental told me he DID NOT KNOW HOW TO HOOK UP THE TRAILER and that I would have to do it by myself. When I told him I couldn't lift the tongue by myself, he said he would send out "the girl." A young girl came out (who was very friendly and helpful). She and I together could barely get the trailer hooked up to my vehicle. She did not know it needed to be tightened down after it was put on the ball on my hitch. I tightened it down and hooked up the lights myself. If I had not rented before and known to do those things, I would have driven off without the trailer properly hooked up. Extremely poor customer service. I will not go back there or recommend it to anyone. The man was so rude that I probably wouldn't even purchase gas there again.

colter K. en

Grado:

Went smooth and easy.

gene W. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

El cliente no dejó un comentario.

Jerry W. en

Grado:

The moving vehicle was well maintained, but hadn’t yet been adequately cleaned out when picked up.

phil L. en

Grado:

The UHaul reservation process was a nightmare. My 1st pickup reservation was changed from that day at a location close by to the next day over an hour away with somply a text message. I called to get it changed again to this location which was some closer. I get there and they do not have my reservation and can not create one. We spent over an hour on the phone again with UHaul to get another reservation created before I could pick up the trailer.

Scott C. en

Grado:

your corporate telephone Customer service is the worst I have ever experienced. All combined I spend 1 hour 45 minutes on hold and NEVER had my call answered. Whoever is in charge of that department should be relieved of duty. A horrible experience!

Robert R. en

Grado:

El cliente no dejó un comentario.

BARRY D. en

Grado:

El cliente no dejó un comentario.

Phillip R. en

Grado:

Was charged for 26 miles that the truck was used but was supposed to had gotten 38

Andrew K. en

Grado:

The UHaul was not cleaned out, the dolly and furniture pads I ordered were not in the back of the truck, so I had to return to get them on a separate trip. They tried to charge me for a dolly I already paid for and only gave me the dolly once I showed them the original email. They acted like they didnt have any record of payment. Once everything was all said and done and I received the final invoice did I notice they charged me for 30 miles I did NOT DRIVE. I am still waiting for the refund despite contacting Uhaul directly. This was a same town move within Chatham. Do not use these guys. You are better off going with the one in Danville or the one in Gretna, or better yet do not use Uhaul at all and look for alternatives. I hope this review hopes someone avoid the situation I am going through.

James S. en

Grado:

My location was changed and I was never notified and the trailer was on the ground and difficult to hook up. Anyone with back issues or elderly would not be able to hook this up. Jacks need to be installed to aid this. The price also went up $20 from what I was told due to insurance. I don’t like surprises and being taken advantage of this was the worst experience imaginable!!!

Roger C. en

Grado:

Gas station attendant could not process pickup on IPad so I called customer support “myself “ to get the order processed.

Don H. en

Grado:

Great service all around pick up and drop off thank you

Jim N. en

Grado:

El cliente no dejó un comentario.

Alison F. en

Grado:

All equipment was parked in grass with mud and stuck. I was asked repeatedly to help with tasks such as getting the truck out of the mud, putting cardboard under tires to help in process, drag the car dolly behind the truck and attach it myself. The worker also did not complete my contract correctly and gave me the wrong truck but keys for two.

Barbara P. en

Grado:

They were completely unprepared and simply handed me the key and pointed me to the truck. Tank wasn’t full.

Zachary P. en

Grado:

El cliente no dejó un comentario.

Jean O. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Nothing against this location but after are above experience I would never recommend U-Haul to anyone.

gretchen B. en

Grado:

Allow truck to be picked up at time on bill.

Robert K. en

Grado:

El cliente no dejó un comentario.

Nikita C. en

Grado:

Charger me to much money !

Steven B. en

Grado:

Better training and customer service.

Keith G. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

We were booked at another location but they didn't have a truck we had to drive 60 miles to get this but they took care of us well

April H. en

Grado:

El cliente no dejó un comentario.