Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle was dirty. Had no A/C. The check-in process was unorganized.
stanley van deusen
Rating:
3.0
Parking lot was awful to park the big truck in.
Christina Boyette
Rating:
5.0
Customer did not leave a comment.
Aimee Cherry
Rating:
4.0
Customer did not leave a comment.
Leslie Collier
Rating:
5.0
Customer did not leave a comment.
Alissa Miffin
Rating:
5.0
Customer did not leave a comment.
Dennis Kantanen
Rating:
3.0
Customer did not leave a comment.
Hannah Lantz
Rating:
5.0
Customer did not leave a comment.
Montika Spears
Rating:
3.0
Customer did not leave a comment.
Chad McNeill
Rating:
5.0
There is nothing I would improve at this location. Everything was set up just right
domonick alexander
Rating:
3.0
You can insure the windshield wiper blades are changed regularly. Wipers need replacement on this vehicle.
Philip Simard
Rating:
5.0
They experience was professional and pleasant
Sean Branin
Rating:
5.0
Customer did not leave a comment.
Christopher Sneed
Rating:
1.0
Customer did not leave a comment.
Tiffany Covington
Rating:
3.0
The uhaul was pretty beat up but the pictures posted by uhaul did not indicate that, so we had to take lots of new pictures. However, the parking lot was incredibly tight, so it was hard to take pictures as other uhauls were blocking it. We also were not given the fernie pads that we paid for.
Elizabeth Bunce
Rating:
4.0
Customer did not leave a comment.
Natasha Halloran
Rating:
1.0
Rep made no effort to look at truck when he was informed of bulge in tire. Told me don’t worry I had insurance if anything happened! Lied about gas mileage. I am seriously upset about this!
Eileen Blackwell
Rating:
4.0
Customer did not leave a comment.
Lyndell Bolling
Rating:
3.0
Customer service would be improved.
Sheila Garland
Rating:
2.0
Take pride in keeping the rental trucks cleaner!!!
Jennifer Ponton
Rating:
3.0
Customer did not leave a comment.
Patrick Mahar
Rating:
5.0
Customer did not leave a comment.
Byron Walters
Rating:
5.0
Customer did not leave a comment.
Ninah Bertrand
Rating:
3.0
Customer did not leave a comment.
Chris Fearnow
Rating:
5.0
Customer did not leave a comment.
Michael Treadwell
Rating:
4.0
Customer did not leave a comment.
Mark Ricketts
Rating:
3.0
The check engine light was on the whole trip. I was told not to worry about it. Change oil message was also on
andrew wist
Rating:
3.0
Customer did not leave a comment.
Terry Caserta
Rating:
5.0
Customer did not leave a comment.
Jeff Summerhill
Rating:
5.0
Customer did not leave a comment.
Jeanette Toro
Rating:
5.0
Customer did not leave a comment.
JERRY HELMICK
Rating:
5.0
Customer did not leave a comment.
FREDERICK DEANEG WILLIAMS
Rating:
4.0
Customer did not leave a comment.
Mitchell JOHNSON
Rating:
4.0
Customer did not leave a comment.
Gregory Mullins
Rating:
5.0
Customer did not leave a comment.
Dragan Lalovic
Rating:
4.0
Customer did not leave a comment.
Tina Miller
Rating:
4.0
Location was fine and the representative was friendly.
john burpo
Rating:
4.0
Customer did not leave a comment.
Michael Smith
Rating:
2.0
The location and rental process was excruciatingly tedious and unprofessional.
Keith Kissee
Rating:
4.0
Customer did not leave a comment.
seth hardy
Rating:
3.0
Truck sounded awful like the transmission is struggling, people before me left a mattress and box spring in the truck so we had to make an extra trip. Management rectified the situation however and that was very nice and appropriate. First issue I have ever had with Uhaul, so it will not stop me from using them.