Comentarios del cliente para Quick Serve Mart
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Testimonios de recientes clientes de Quick Serve Mart
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Christopher S. en
Put the equipment that is ordered in the truck
Kenny P. en
This location personnel very friendly and courteous. Explained everything throughorly.
cary w. en
Have a little extra help maybe just one more person. The store is too busy and have too much going on for one person to give fast/quick service. But he was great and did a great job with all the things he had to do while we were there.
dana l. en
This location was convenient and fast. The employees at this location were superb.
Harun K. en
This was my second uhaul location on that day,though i got a very good help here,,,,,,,, the first location I went before this that was real disappointing
Pamela L. en
I rented the truck to move after I got the truck it proceeded to rain for a couple of days, so my loading went very slowly. needless to say I had to keep the truck a few extra days, well I got charged late fees for all days and my bill was much higher than expected.
TAMMIE B. en
GRREAT SERVICE
JOANN P. en
Everything was Awesome! I would recommend highly. Thank you very much.
BONNIE R. en
Customer service was excellent - professional, extremely helpful, and very responsive! Couldn’t ask for a better experience.
MOHAMMAD K. en
Great service.
TRIPP W. en
clean the truck out had diesel fuel are something in the bottom of the truck slip around got it some of my things
Harold M. en
Fast and efficient U-Haul location. Very friendly operator.
MOHAMMAD K. en
Great service.
TONY F. en
We rented a 20 foot U-Haul truck inside the cab was very dirty and nasty windows were dirty inside the trailer was oil all over the floor we had to clean it before we could even load it
Anthony H. en
Super nice service!
ROBERT H. en
I’ve been renting from U-Haul fir years. This location told me I had to take there insurance or give them my insurance card which they would make a photo copy of before I could leave the lot. Maybe this is a new policy but I have never heard this from any location. Also the interior of the truck was dirty upon pick up, never dealt with this either at any location.
Peter T. en
I did my check in on my phone and when the screen told me to present the rental agent with the phone to get my keys, the agent told me that I would have to check in and pay them through their system and not UHals online system. I told them that I had already paid UHaul and was approved to take the vehicle. Then they said that their system showed that my order had already dispatched when the vehicle and keys were visibly in their possession still. Then they gave me a hard time about giving me the appliance dolly that I had rented. Terrible service. It took me half an hour of me telling them to give me the truck before I could get what I paid for.
Linda Brubaker A. en
Mo is the best. Can always count on excellent service!
paul j. en
Great service
Carlton W. en
Absolutely wonderful experience, professional and courteous. Equipment was ready and available.
Jennifer L. en
Excellent customer service, very friendly, professional, and very helpful with check out and informative about checking back in to destination!
Marcie D. en
The guy was really helpful but he was very busy and though there were other employees in the store, he was doing everything. I showed up on time but it took a minute to get the paperwork done and for me to hook the truck and trailer up because I needed his help. He did get anther guy to assist me though.
Christopher M. en
Very nice manager and it was smooth pickup and return
Christopher W. en
The people inside were very friendly and helpful.
Amanda W. en
Just dropped off truck..
Peggy S. en
Update your national system fo online mad put out cc in two times
RAY L. en
Nothing. Very pleased with service
Seth L. en
Fantastic service
chris s. en
The dolly I used wheels would barely roll. But the truck & trip was good
roy h. en
Great location
ISIDRO P. en
Great service.
larry b. en
Great people and awesome service.
linda D. en
THEY WERE EXTREMELY BUSY, BUT STILL THEY TOOK CARE OF ME AS IF I WAS THE ONLY CUSTOMER THERE. GOOD PEOPLE TO WORK WITH.
CHERYL ANDERSON C. en
Coordination with Uhaul mover helper companies could be improved and keeping customers up to date prior to moving. That being said Charlie's angels stepped up big filling the void for company that backed out. Did amazing job in timely manner provided a stress free experience.
Jordan M. en
Was very rude, he called me 8 times in hour because I didn’t turn in the truck on time.
Connie G. en
Have a designated person to handle the y-haul request. The store has alot of regular customers wanting to purchase lottery and scratch off tickets so I had to continually wait to get helped.
Jim V. en
By far the nicest Uhaul location that I have ever rented from. They go above and beyond to make sure that you have a great experience!!!
Carl C. en
Even after making reservations on-line we had to go to three locations before we got a trailer. The first location was empty, we called and the owner said she hadn’t received any word of a reservation and would take 30 mins to drive from home. Thankfully, we got a call a few month later from a representative who directed us to a different location nearby. However, when we arrived there the gentleman running the location (it was also a gas station) did not know how to rent the trailer to us. After calling the representative back, we were finally directed to a location that could help us. Better communication and coordination would certainly have improved our experience.
karen s. en
I would like to have had a paper receipt saying I was paid in full at the time of my returning it. Thanks.
james l. en
When I got there the store clerk had to make a phone call to the U-Haul owner??. The guy asked for all the stuff I already gave on the phone and gathered my credit card information again. After all of that, I was okayed to go and get the tow dolly that I rented. I went and hooked it up (no assistance) and went to haul my car. Upon return, I checked in with the clerk and he told me there was someone here. The guy responded quickly and I assumed he was going to help me get the dolly off of the truck just like every other U-haul I have used, he didn't. He then made a phone call to the owner??? again. I had to wait again for the guy on the phone. Upon my return home, I got suspicious and checked my bank to see if maybe I got billed twice since the guy gathered my information again. Thankfully he did not bill me twice, but I noticed he tacked on the insurance that I did not ask for or want. I then called customer service and waited on hold for 15 minutes then finally someone picked up, just to hang up. I called back and the next representative was helpful and said that a customer service supervisor would call. Thus far they haven't. I don't know if my card is getting refunded the charge for the insurance or not. I am thoroughly disappointed with this transaction. I have had good service in the past with U-haul, but I feel let down.
Ian E. en
I reserved the unit at a different location. When I got there the unit I reserved was not there. After 30 minutes and the dealer on the phone with uhaul trying to figure out how many ways uhaul screwed this up i was finally redirected to this store. I was their first rental. They had no idea what they were doing or how to even go about renting the unit. Obvious that uhaul never trained them on anything. Not one speck of training. They had absolutely no clue. I waited till they could track down their owner by phone and then he got on the phone with uhaul and they tried to walk the store through the computer screens. They finally got through the process and then I alone went out and hooked everything and checked everything myself because they had no idea about any of that either. It put me way behind schedule and wrecked my plans. Inexcusable. Really ticked me off.