Customer Reviews for Quick Mart
(U-Haul Neighborhood Dealer)

Rating:

5.0

faster the process to give the key

Rating:

2.0

The telephone/online service was horrible and took way too long even after we had booked online. The location itself was fine, the Uhaul representative was redundant and required manager's assistance on a routine booking. The process was very painful.

Rating:

1.0

This place took forever to figure it out, terrible service, cashier was on FaceTime the whole time with someone

Rating:

4.0

Notify prior if any items requested are not available at the location.

Rating:

5.0

Easy drop off location

Rating:

5.0

The guy who works there is awesome and polite.

Rating:

5.0

The representative at the pick up place in Arlington was very friendly and knowledgeable and very professional.

Rating:

5.0

I didn't get their name but the person that runs this location is prompt and very kind! I was expecting a longer wait time, as with my previous visits to Uhaul, but, I was in and out fast. Thank you for making this such a smooth process and with laughs!

Rating:

5.0

This is easily the best U-Haul provider i have ever used. The employees are extremely helpful, professional, and knowledgeable. I am not going anywhere else for any uhual needs. This place is awesome

Rating:

3.0

This location was an alternate due to equipment availability. The owner, very nice and helpful, but to be real, it is a convenience store and he has customers lining up constantly to buy gum and cigs. I prefer a location with stock of all supplies and he simply does not have space to hold all the uhaul add-on items. Grateful he had the truck I needed, but would not select this location.

Rating:

5.0

Wonderful from start to finish

Rating:

5.0

Terry was great, friendly service just keep up the good work

Rating:

2.0

The guy was pretty agitated because of how long the checkout process is… so he blamed me for his long line of store customers (after he let at minimum 10 of his store customers pass me by). I suggested he get more help at location (especially on weekends). The drop off process was easy and fast.

Rating:

2.0

First time and last time customer because the $14 safe move charge (which was unnecessary and should have been refunded), $25 for not sweeping, and $5.25 per gallon of fuel if not refilled is a clear scam.

Rating:

5.0

Had the truck for less than 9 hours but was Charged for two days plus tax making my bill over $110!! Supposed to have been corrected yesterday but hasn’t been yet!

Rating:

4.0

With a few words just explain to the costumer the about the same normal price for your great company

Rating:

5.0

Appreciate the guys friendliness and working with me on my needs for truck. Bobby Steward (plz correct typo on last name on this rental)

Rating:

5.0

Everything went great, the owner of this location gave us the best service posible and went above and beyond to help us

Rating:

5.0

Everyone is always professional and friendly. I love the customer service

Rating:

5.0

Fantastic!

Rating:

5.0

Excellent U-Haul station! Vehicles are well maintained and they make it easy to rent. The store’s owners are incredibly nice and provide excellent service.

Rating:

5.0

Everything was super easy to do.

Rating:

3.0

Availability to contact/ speak with customer service would be ideal when in desperate need to get help with online reservations. On hold for over 30 minutes without any assistance.

Rating:

5.0

Counter person was very courteous and friendly.

Rating:

5.0

Don was very helpful and nice. He made it very easy to complete the rental. I will recommend his store to friends as a place to rent U-Hauls.

Rating:

5.0

I feel like I were ripped off because the truck were near empty on gas. I didn’t not go over 5 miles and I were charged 77.00. Totally rip off. Location were good. But lime I said totally rip off

Rating:

5.0

I love this location, they were very friendly and I will is this location in the future! Yes

Rating:

4.0

Everything was great.

Rating:

5.0

Very friendly and professional service was received at this location. I would highly recommend.

Rating:

5.0

🌟 ⭐️

Rating:

5.0

The gentlemen was very nice and very helpful. The 20 foot truck was suppose to have a ramp and it did not. So not only did it make my move extrememly hard it made the rental of a dolly useless. The man was nice enough to refund my dolly rental but could not do anything else because he doesn't manage the u-hauls. He said he would tell the owner of truck. I was dissappointed when I got my invoice and saw I was not compensated at all for the truck not having the ramp like promise.