Comentarios de los clientes para Quick Market

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Quick Market

Clasificación general:

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mihran B.
Clasificación:

No place to leave your car on site while renting a U-hall from the location. It would be good to allocate a few spots for renters. The truck wasn't clean in the cargo area or passenger area. Too much personal info was given to U-hall to hold in their systems not sure how secure or privately held the taken info is.

DENISM C.
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El cliente no dejó un comentario.

Kenroy G.
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Brake was a bit pulsating

ZAFARKAMAL S.
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El cliente no dejó un comentario.

Bruno A.
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El cliente no dejó un comentario.

Shamir K.
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The website and customer service needs an overhaul. Make it more user friendly and functional. The staff at Quick Market 550 Finch Ave Pickering, ON L1V0B2 were excellent and very helpful

KARAN B.
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The customer service at this location is horrendous, and I'm being kind with those words. They have absolutely no sense of how to speak with people. I hope UHaul reconsiders this location as a vendor.

David L.
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El cliente no dejó un comentario.

Zhuoer W.
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All trucks there are dirty and poorly maintained. The truck I got was so dirty, and made my furniture dirty, and ruin my new carpet. The owner was reluctant to teach me how to adjust dashboard light and mirror. After I returned the truck, the owner called me and said that she will charge me extra $25 to clean the truck.

Douglas J.
Clasificación:

Vehicle was a dirty and unsafe to drive, needs to be pulled off the road now. I told the UHaul attendant but they did not care. They knew the vehicle had over 100 X's marking damage, the drivers side door would not open due to a previous accident, gear shift was falling off centre console in cab was falling off. A total disaster and should not be on the road.... Yet they continue to rent it.... never again!!!

Nicholas W.
Clasificación:

Our rental was moved from downtown Toronto to Pickering. This meant we had to drive our car to and from the Pickering location twice as they do not allow parking there. I also needed as extra person to drive with me there. We were compensated $50 which does not compensate for the time, extra gas, or kms.

ALEEM S.
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The vehicle needed a better cleaning inside Otherwise everything else was fantastic

Paddy M.
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I have rented many times from various U-Haul locations. I like the proximity of this location, the rates, the availability of equipment and the online booking features. On the improvement side, the trailer I rented needed servicing as the hitch did not tighten sufficiently onto the ball. As well, the employee indicated a closing time of 6 p.m. but left at 5 p.m.

Nicholas B.
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El cliente no dejó un comentario.

KARTIK M.
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Very clean process. Hassle-free return. very satisfied.

Lilia M.
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El cliente no dejó un comentario.

Ralph H.
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El cliente no dejó un comentario.

PAUL D.
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El cliente no dejó un comentario.

michelle F.
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Charged for another day, even though brought back. Hung up on twice when enroute to return the van.

omer H.
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It was not cleaned and bad odour. These are COVID days and thorough cleaning needs to be done before handing over. We need to clean by ourselves

cathryn S.
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The truck had not been cleaned out before it was given to me. I had throw out some small pieces of the previous renters contents and give it a good sweeping. I expected that Uhaul would have taken care of this.

dave K.
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El cliente no dejó un comentario.

virgil C.
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El cliente no dejó un comentario.

OLADOTUN B.
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El cliente no dejó un comentario.

Inam D.
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El cliente no dejó un comentario.

RICHARD F.
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El cliente no dejó un comentario.

Roy C.
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El cliente no dejó un comentario.

ERVIN E.
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The agents at the store were well informed and very nice. I will be back for sure!

Aida T.
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Employees were extremely rude and caused me so much trouble. Gave the wrong code for key drop off so I had to under there .The morning after I had to Uber (extra expense) to drop the keys .women working there started yelling at me infront of customers , which was extremely embarrassing. Never going there and will never recommend anyone to go there .

WILLIAM B.
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El cliente no dejó un comentario.

Anthony A.
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Better maintained truck and cleaner truck was dead when picked up and dirty and was told to boost it myself not impressed at all

Matthew L.
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El cliente no dejó un comentario.

thomas K.
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Truck was a little dirty on the inside, not the biggest issue since it was being used for working. at least it smelled nice from all the air fresheners.

Gerry B.
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Cleaner truck

FRANK G.
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Make sure the vehicle is mechanically sound. The breaks on the van seemed to have a problem.

Mariam A.
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El cliente no dejó un comentario.

Marg E.
Clasificación:

Better internet connection for transaction

abel E.
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Communication is very poor. I spent time over the phone updating all my info with the rep only to show up and its all wrong. Lack of customer service. The driver door on the truck barely closes. You can hear wind throughout the drive. The brake system is horrible as well.

VALENTIN V.
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El cliente no dejó un comentario.

William N.
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No fault of the uhaul location. I intended to rent an enclosed trailer. It defaulted to what I rented due to the unavailability. I understand it defaulted to that due to unavailability. But a more noticeable warning next time would be appreciated!! Lol

leo N.
Clasificación:

No complain at all

GABOR L.
Clasificación:

Good Day, I would like to speak with a Manager about the experience at the Pickering location and Mondays harassing calls (3x) from that location about it's D I S G U S T I N G service. I live in Whitby, booked to pick up close to the location I was travelling to, Colborne for a vehicle pickup in Castleton. Then I was called that my booking was changed to Pickering. That means travelling an EXTRA 1 hour rntrip and added FUEL COST. Calculated by Whitby , then West to Pickering then East to Whitby and then starting my trip East. Once completed, I returned the trailer to the Warden location where I was directed to park the trailer in the middle row by the Attendant. I then asked if it was ok and if any paperwork needs to be completed - he said everything was fine. Total time 6.5hours of use. Should I require Uhaul service in the future - I will definitely NOT ACCEPT anything from the 550 Finch Pickering location. AVOID this location at all costs - very Unprofessional bunch.

Adeon G.
Clasificación:

wait wasn't long compare to other store but was disappointed as my truck was changed to a smaller size

Rick S.
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I sent an email requesting attention to the horrible experience with your quick market and scheduling department. I have never been so disrespected or disappointed with customer service in my life. Moving is already a stressful time only to be made worse by your company. I would appreciate attention to this dilemma asap. Thank you in advance.

Steve W.
Clasificación:

I was overcharged for mileage rate after several reminders were given to uhaul. The truck was FILTY!!!!!!!!!!! We are still in a pandemic and not only was the truck filthy from a covid standpoint, it was DISGUSTING any way you cut it. The cup holders were caked with old grime and stickiness, there were crumbs all over the floor. Even when I asked the location to please clean it, they only wiped the steering wheel and seat. I'm totally disgusted with this rental and it's laughable I had to pay for this at all. If I get sick I'm coming after uhaul hard..

David M.
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GOOD - The staff at the location was very helpful processing my pickup and my drop off BAD - My truck was not ready for 24/7 pickup. My contract specified Truck Share 24/7 and I spoke with the location the day before to confirm. When I arrived the website said I needed to wait until the store opened. This delayed my start by approx 45 mins. When I got in the truck it had not been cleaned - there was a used mask on the passenger floor and food wrappers in the door pockets. UGLY - the primary reason for renting the truck was for the towing/trailer hitch. When I attempted to connect my trailer wiring/lights the left turn signal didn't work. After 45 minutes of troubleshooting we connected another truck to the trailer and the lights worked fine. The trailer wiring in the truck is faulty and I was force to drive using hand signals.

annessa D.
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I booked early online and when I got to the location was provided no code and had to wait until u gal opened.

ALDWN D.
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El cliente no dejó un comentario.

Brandon B.
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Truck had garbage and chips on the floor prior to my use. Truck was not clean. Staff at Quick Market were great, friendly and helpful.

Cole M.
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El cliente no dejó un comentario.

tom T.
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El cliente no dejó un comentario.

rahim F.
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El cliente no dejó un comentario.

laconis F.
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El cliente no dejó un comentario.

DENNY M.
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The truck was clean on the outside not on the inside and it smelled bad.

Amy C.
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Hours are limited therefore requiring mobile pick up before 9:30am. Mobile pick up was incredibly slow - took over 30 minutes and required calling in when my reservation sat in pending mode. Waited 20mins in a queue for someone to answer My call. Once they did, the balance of the process was quick. This wasn't the location's fault. Corporate was horrifically slow and the chat option that opens while you're processing your pick up through your phone remained unanswered the whole time. Upon drop off I took the key in and she told me I didn't need to wait - that she's process it within an hour. 3 hours later my return hadn't been processed so I called the location directly and she processed it then. Not the greatest experience but the van was clean and functioned well, meeting my moving needs. For that I am very grateful given it was a last minute reservation.

Ahmad P.
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Vehicle was extremely dirty when picked up. It had a dirty shirt, left over food items and garbage. Had difficulty getting the truck in the evening and dropping it back off. They need to make better communication at this location.

Vishal D.
Clasificación:

El cliente no dejó un comentario.

adam H.
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El cliente no dejó un comentario.

John R.
Clasificación:

used them for a one day truck rental on 12 August 2020. Its a small convenience store with a UHaul counter that's been doing UHaul business for more than 10 years same owners. I had pre-booked on-line, counter pick-up, I was out of there with the rental in approx 10 minutes. No issues with the truck. Mother & Son operation, attentive, smiled, know what they're doing, but the UHaul paperwork is too long. On return same quick fast service, no issues, the Bill was right. Will come back too them

Wing F.
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El cliente no dejó un comentario.

Howard D.
Clasificación:

There was half full and empty plastic bottles in the truck when we got in. And there were several used tissues in the truck door. As well there was a used face mask in the passenger side door. I think this is something that could easily be fixed and If not would be a concern for people. Particularly given the issue of Covid at the moment. I don't believe that there was COVID on this stuff when we got into the truck. But it's something you really should deal with. I've rented from this place a few times before, and I will certainly do it again. But dont leave used tissues in the truck.

SUSAN H.
Clasificación:

I would take a picture of the fuel gauge. The diagram on the rental agreement is not the same as the actual vehicle and I was told I hadn't refilled the gas enough although the gauge inside the vehicle was higher than when I picked it up. Additional $7+ charged to my account but not worth arguing about. Next time I will definitely take a picture of the gauge. Otherwise everything else was ok

sri R.
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El cliente no dejó un comentario.

Jacob P.
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We needed the truck a bit longer and they were more than accommodating I am very pleased with the service.

Roven C.
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El cliente no dejó un comentario.

RUSSEL P.
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El cliente no dejó un comentario.

Barrington B.
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Everything was fine.

Segun B.
Clasificación:

Took the truck at 11am and returned it at 4pm but was charged additional $50 apart from the actual fee

Fernando Jose A.
Clasificación:

Great and awesome service, thank you!

Amalie D.
Clasificación:

El cliente no dejó un comentario.

pankilkumar T.
Clasificación:

Online pickup was frustrating ... I had to wait 45 mins to get my truck key... this is second time bad experience .. sorry

JONATHAN K.
Clasificación:

El cliente no dejó un comentario.

walter M.
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El cliente no dejó un comentario.

Ronald C.
Clasificación:

El cliente no dejó un comentario.

Niranjan T.
Clasificación:

Need to update hours of operation on the website, this location is opened until 5.00pm but online shows 3.00pm

Anthony B.
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El cliente no dejó un comentario.

paul F.
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El cliente no dejó un comentario.

szylvia W.
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Customer service was great! I have nothing to say to improve your service great location friendly and clean.

Anthony B.
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El cliente no dejó un comentario.

Corey B.
Clasificación:

I reserved for two day had it back within 24 hours told the guy in the store that and he said sorry I can't help you with that

Anthony B.
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El cliente no dejó un comentario.

Paul G.
Clasificación:

El cliente no dejó un comentario.

Ivan D.
Clasificación:

Need to provide parking for clients vehicle. I cannot rent your vehicle and expect to drive 2: mine and your rental off the off the lot the same time

JONATHAN K.
Clasificación:

El cliente no dejó un comentario.

MOHAMED O.
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El cliente no dejó un comentario.

RICHARD H.
Clasificación:

Everything was good. No problems.

Newton M.
Clasificación:

have rates for smaller times,2hr/4hr/6hr rentals,

MARRY S.
Clasificación:

El cliente no dejó un comentario.

Brent I.
Clasificación:

El cliente no dejó un comentario.

Steven M.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

El cliente no dejó un comentario.

timothy P.
Clasificación:

This location is fast and efficient. I have used it twice in recent months and the staff are fast and friendly.

Joonas G.
Clasificación:

Are you rent a van for a day, with 150 km no charge, But they charge me $.49 per kilometre since the beginning

Mohammad T. I.
Clasificación:

El cliente no dejó un comentario.

Mark T.
Clasificación:

El cliente no dejó un comentario.

Damion E.
Clasificación:

Great customer service. D.E

Vince K.
Clasificación:

El cliente no dejó un comentario.

Anthony B.
Clasificación:

El cliente no dejó un comentario.

Muhammad N.
Clasificación:

El cliente no dejó un comentario.

Ysrael T.
Clasificación:

Provide credits/point system, a perk for being a valued customer.

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