Fix the fact that when you try to brake the truck doesn't downshift it accelerates.GEORGE T.
Customer Reviews for Quick Keys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location did not inspect first trailer after hooking up to vehicle. I did a walk around checking lights and found the lower door latch was missing. They did swap me to another trailer but same this did not ask me to check lights for anything after hooking up to vehicle. When on the road tailer had a bad vibration between 45 and 55 mph empty, when loaded trailer was fine. Door to trailer was very rough and needed to be lube to make it slide better.Dane M.
Danny and crew are always making sure we have Everything We need to get the job done âœ…DARRELL H.
Customer did not leave a comment.Darhon Jeffrey M.
The uhaul was a mess, it was not cleaned out from the previous renter. I renters the vehicle and I was accused of tampering with the inside somehow although I had only had the truck for 4 hours and 20 miles. The truck was given to me when less than 1/4 of gas and was returned when 1/4 and I was charged $46 dollars in gas fees. I would like a a manger to reach out to me.DOMINIC J.
Great Customer serviceRiAnne C.
Customer did not leave a comment.Joshua R.
Provide furniture dollys at all locationsFonnesha G.
Truck could use some work. Had a hard time shifting without weight but with weight wasn't sure if it was going to shift. But it was a that it was clean and I had no other problems with it and they even came in early for me and I appreciate that.Kristin R.
Making pickup easier. It was super complicated if told you can just pick it up at whatever time and you have to stay outside the location and wait for â€œapprovalâ€. Approval should be done ahead of time. Along with any additional verification.KaTrael C.