The truck is clean and park in a good location. The representative in person of Mr Hassan did a wonderful job. He attend to me very well and that gives me an opportunity to come next time even to introduce that location to many friends. Gracias.onakunle I.
Customer Reviews for Quick & Right Laundromat LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RALPH W.
El cliente no dejó un comentario.Nutasha F.
Truck was oldDonald H.
Stop charging for mileageJihad S.
Stop with the Bait and Switch tactic, and the hidden fees, and the hardship of returning a vehicle, make the link for checking in, really workKenneth R.
El cliente no dejó un comentario.Kleber D.
Customer service is professional and thorough.Jacqueline E.
El cliente no dejó un comentario.GEORGE D.
El cliente no dejó un comentario.Vanappoli H.
El cliente no dejó un comentario.Monique C.
El cliente no dejó un comentario.saeedah R.
The sales person attitude was unpleasant and I haven't gotten my refund back.Lashonda M.
El cliente no dejó un comentario.jimmate W.
El cliente no dejó un comentario.Imani T.
Have an accurate open and close timeOzell J.
Friendly Service. Expeditious. Knowledgeable and safeFrances S.
El cliente no dejó un comentario.SANDRA B.
The service and location was very convenient.Fredrick C.
The gentleman at the counter was very friendly and professional. Was a good experience!!ADENIYI F.
El cliente no dejó un comentario.YVETTE L.
Quick and easy exchange. I was definitely use this service for any future needs.Gerald W.
Excellent location convenient and the staff is very friendly and knowledgeable of the equipmentSHARIFA M.
El cliente no dejó un comentario.Dyondrah R.
Can you guys email the receipt.Sumar A.
The manager is courteous, knowledgeable, and seamless in handling rental. I look forward to doing business with him. He always remembers my nameFrances S.
Very quick and courteous. I would recommend this spot to m friends!!James M.
Excellent experience with this location! Thank touDiane W.
Nothing, everything is always great, great communication, very nice workertyrone M.
Very clean great service âœ”ï¸Lashanda S.
El cliente no dejó un comentario.Latasha T.
Everything was excellentRodney D.
Continue giving great service and clean trucksTasheedah P.
El cliente no dejó un comentario.Larissa M.
El cliente no dejó un comentario.sharie B.
El cliente no dejó un comentario.Andene T.
El cliente no dejó un comentario.Divania M.
El cliente no dejó un comentario.James H.
The guy I picked my truck up from was very friendly and he made sure to do all safety checks before I pulled off . He even called to make sure that my move was going smoothly.. I would use this company again...Zakkiyah E.
everything was goodJOEL P.
No comment.Azhane W.
El cliente no dejó un comentario.PAMELA M.
El cliente no dejó un comentario.tyrone M.
Having free coffeetyrone M.
El cliente no dejó un comentario.Dawn H.
El cliente no dejó un comentario.Matthew a O.
El cliente no dejó un comentario.Anthony H.
El cliente no dejó un comentario.Ivettelise R.
I got the truck in NY with less that quarter tank of gas. I dropped off the truck in NJ with more than a quarter tank and left the key in the drop box. The following day I got a call tgat was blocked due to spam. No message was left. Then right after my credit card pinged with a charge. It was from YGaul. I called the number back and an unprofessional femal voice said or you put gas in the truck and they charged you. I said yes why did you charge my card. You were not supposed to. I am calling my credit card company right now. She responded, go ahead and call your credit card company. It was almost like she was trying to scam me. Why did they not check the truck before charging my account. That place is just not right!DENISE G.
Have a trained receptionist would be great.Luckeyiah M.
Very great serviceEMMANUEL O.
El cliente no dejó un comentario.VERONICA W.
Nothing . Everything when great and went smoothly!ARESE W.
Please avoid this uhaul place. They over charges. I went yesterday and rented a $19.95 van and declined the insurance because I have a 2019 vehicle that i pay for full coverage insurance on . When I got the van and checked the paperwork that was provided to me about the van , everything on the paperwork was wrong, the gas and the mileage. I called the lady out to inspect the van with me and she said to me and my friend don't worry about the gas just put it back where it is at. I said what about this incorrect mileage , she was closing and rushing so she was upset when she had to open the shop up and call the owner, after speaking with the owner she said she couldn't change it in the computer and that she would cash app me the $2.00 for the over charge mileage. We proceeded to use the uhaul van for about 3 hours with the total 11.20 miles. Do the math $19.95 for the van and 11.20 miles at 1.09per mile plus 7% sales tax. That is less than $35. When I got the statement this morning they charged $72.36. That is ridiculous. So I called the uhaul and got nothing but negative feedback. They claim they would call me back in 10 minutes after waiting almost an hour the manager Shareessa Muhammad called with a very nasty attitude telling me to call the uhaul corporate office for a refund. Because she didn't have to listen to my complaint. Also I took pictures before and after see the pictures below.. This is sad because I normally try to support local black owned business but as you can see they will never be getting business from me or my friends ever again. I am contacting thBBB and my bank first thing tomorrow November 1st 2021. Stay awake people do not get ripped off by this unprofessional organization.ROOZEL C.
El cliente no dejó un comentario.katren K.
El cliente no dejó un comentario.Erik J.
Ms. Sharifa had a very friendly and warm demeanor and gave me a great insight of all the terms.FARAKHAN D.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Mattiwilda F.
Excellent customer service and dependable and courteous. I will always use and recommend this family friendly community relevant locationFrances S.
Clean, but scratches and cracksTheodata S.
El cliente no dejó un comentario.kyle C.
The customer service was excellent and I would definitely use the service again and recommend it to othersSALAHUDDI B.
The rep never told me that I had to complete an online checkin after returning the truck. And the location closed early, so I had to return the truck after hours.TASHA B.
Very nice and cleanDE J.
El cliente no dejó un comentario.Marta S.
El cliente no dejó un comentario.Tishonda T.
Keep doing what you're doingLailah K.
Great experience!Blondecia D.
El cliente no dejó un comentario.Jinnell O.
Van was clean and the owner was very courteous. The process was smooth and quick to pick up and drop off the van. Will rent from them again in the future anytime I need to move large items. ¡Gracias!Atecia D.
El cliente no dejó un comentario.ARIANA P.
Truck was ready, clean and parked facing exit. Good customer service. I took pictures of trucks, mileage and gas.Chris R.
Nothing, as soon as I entered the door I was greeted with a great hello how may I help you, that to me is worth a lot these days is press one for English and so on. The personal touch means a lot thank youHazel A.
Have your customer service people explain in detail the process of picking up and dropping off equipment. And this is important, don't take for granted that people have used U-Haul before. Have your customer service person ask is this your first time using U-HaulKenneth R.
Service is always professional and courteous!!! I'm absolutely a return customer!!SHELLY H.
El cliente no dejó un comentario.TAINESHA W.
Everything was great I did not have one problem the gentleman that handle my transaction was nice and pleasantSharonda B.
El cliente no dejó un comentario.FERNANDO N.
There was no truck for me when I got there and i was a little discouraged because its the only day I had to move. But the guy was very nice and it worked out in the end. I appreciate the great customer service.Shanzey S.
Wonderful community service!LORAINE W.
El cliente no dejó un comentario.ANDY F.
El cliente no dejó un comentario.jean A.
El cliente no dejó un comentario.Theodata S.
WHEN I RETURNED THE TRUCK THEY WERE CLOSED AND I CLEARLY ASKED WHAT TIME THEY CLOSED AND WAS TOLD 2PM I RETURNED THE TRUCK @12:30 PM SO NOW I DON'T HAVE A FINAL BILL AND WHEN I RETURNED TODAY @ 4:30 THEY WERE CLOSED. ALSO YOU HAVE A U-HAUL PLACE AT 305 ORANGE AVE, IRVINGTON NJ 07111 THAT RIP ME OFF FOR $50 AND ALSO DID IT TO A FRIEND OF MINE THESE TWO PLACES I WILL NEVER GO BACK TO. BUT I ALWAYS HAVE HAD A GOOD EXPERIENCE W/ EAST ORANGE ON FREEWAY DR. BUT I WOULD LIKE TO PAY CASH MOST OF THE TIME AND THEY NEVER ALLOW ME TO DO THAT WHY??THEODORE J.
El cliente no dejó un comentario.valerie S.
Great experienceken H.
No improvements neededKEVIN B.
Nothing i love it allKevin R.
The customer service rep was very pleasant. The truck was not clean and sounded like it was going to breakdown on the highway. Also, when trucks are switched I think the company should call and approved location.Danny A.
El cliente no dejó un comentario.Alexandria J.
El cliente no dejó un comentario.SHELLY H.
No changes necessary. My experience was completely positiveKEVIN B.
I see there are no more improvements that could be done.DIXIE B.
El cliente no dejó un comentario.Sandra C.
El cliente no dejó un comentario.saladeen N.
El cliente no dejó un comentario.Latoya B.
El cliente no dejó un comentario.JENNIFER J.