Comentarios del cliente para Pure Energy

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pure Energy

Grado total:

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William S. en

Grado:

My biggest complaint was about the phone support people. They couldn't tell me where to drop off my truck, so I had to escalated to a supervisor.

Aaron B. en

Grado:

Love this locale.

Bryan B. en

Grado:

El cliente no dejó un comentario.

Eden H. en

Grado:

El cliente no dejó un comentario.

dilara B. en

Grado:

Well it took me 3 hours to check in!!

thamara G. en

Grado:

the app requires documents from me that i did not have since i am not from nyc and was here in business. it’s ridiculous to require a “lease” for your “new home” because this is not a move. or a passport!!??? who travels within states with a passport????

Kade D. en

Grado:

El cliente no dejó un comentario.

Zachary S. en

Grado:

I was charged $60 to refuel a truck that was given to me on empty.

Griffin P. en

Grado:

El cliente no dejó un comentario.

Wayne B. en

Grado:

The only thing I can say that should be done different is for them to have more dollies on hand because I needed one for my reservation and they were out. With that being said, I was running behind because of weekend train issues and they held my reservation for nearly an hour. They were also kind, explained everything in detail and efficient with getting me set up and out the door in under 10 minutes (without me inputting any express checkout information online). I was supposed to have a four hour reservation and return it by 12 noon. I didn’t return until a little after 1pm because I was moving alone and didn’t have a furniture dolly, and they were very understanding and didn’t give me a hard time or charge me any late fees. If you’re going to rent a Uhual, do it from this location. 5 stars across the board. More dollies would be appreciated but that doesn’t take away from the experience.

Bertha A. en

Grado:

El cliente no dejó un comentario.

Jose F. en

Grado:

El cliente no dejó un comentario.

Alexander C. en

Grado:

The person who helped us check in was so kind and had a great rapport! The check in process was easy and so was the return process! Best U-Haul experience to date!

Marcus G. en

Grado:

I used the app to rent the truck. There are quite a few steps to go through. The location was helpful and made it easier with the pickup and drop off. If you decide to go through app/website be sure to have a two forms of identification

Anibal R. en

Grado:

El cliente no dejó un comentario.

Shapiro A. en

Grado:

The windshield could be wiped down for clarity but other than that my experience was wonderful. Picking up and return was a breeze.

LISA S. en

Grado:

Customer service was great. Efficient and plesant.

gloria M. en

Grado:

THEY ARE EXCELLENT!

DANIEL P. en

Grado:

El cliente no dejó un comentario.

Caleb M. en

Grado:

No dollies available at the location though I rented them via the online form. Attendant said he would remove from reservation, but did not and I was charged for it. Please refund me the $14+tax. Thanks.

James R. en

Grado:

El cliente no dejó un comentario.

sadonia W. en

Grado:

They don’t know how to speak to people . Original when I made a reservation I told them 6 hours however when I got there I told the guy to make it 12 hours I don’t know what happened. The next morning someone call saying I need to bring back the truck so I was tying to explain the guy he kept cutting me off and wouldn’t listen to what I have to say this is not how a business is supposed to be run I am working in customers services for 5 years I know mistake can be made and customer can be rude but if a customer is explaining to you what happened take your customer into consideration cause we let your business run no matter what then they charge me $98 dollars again this is ridiculous never ever I will go to this location again and I wouldn’t recommend anyone to this location am sorry but this is crazy.

Rosemary M. en

Grado:

El cliente no dejó un comentario.

Woodiana T. en

Grado:

El cliente no dejó un comentario.

Eva L. en

Grado:

El cliente no dejó un comentario.

raquel M. en

Grado:

El cliente no dejó un comentario.

Vanessa P. en

Grado:

El cliente no dejó un comentario.

Antonio R. en

Grado:

make reservations easier for those who are older and don,t have smart phone technology. Its all about money and your end result$$$$$.

Perry P. en

Grado:

El cliente no dejó un comentario.

raki B. en

Grado:

El cliente no dejó un comentario.

Jason C. en

Grado:

Wtf is up with the after hours fee in a 24 hr location? I went to return a van 15 hours early at 9pm but there was a fee so I ended up returning it in the morning and you didn't get your van back early. Isn't having a van back early at a busy location worth more than $20 to you...? Plus it is open 24 hours....

Kathleen M. en

Grado:

El cliente no dejó un comentario.

Carolina F. en

Grado:

Capacitar al personal para dar recomendación de rutas para truck

Erik H. en

Grado:

El cliente no dejó un comentario.