Customer Reviews for Provincial Mobile Wash
(U-Haul Neighborhood Dealer)

202 reviews

5159 AA MacDonald Hwy   Montague, PE C0A1R0

(902) 838-3759

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(902) 838-3759

5159 AA MacDonald Hwy
Montague, PE C0A1R0

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: 9 am–12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
4.0

We rented a small open trailer. It towed easily and held the heavy load we put in it with no trouble at all. The left rear running light did not work.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

chelsey T. 
Rating:
5.0

great personal service by Duncan, he is was helpful, good agent for uhaul

Barry W. 
Rating:
5.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Excellent service and clean equipment

robert C. 
Rating:
5.0

good truck &good service.

ben G. 
Rating:
5.0

Always top notch service!

brandon C. 
Rating:
5.0

Customer did not leave a comment.

Chuan Cheng L. 
Rating:
5.0

Duncan's customer service was above and beyond expectations. He made sure I knew a good estimate of what it would cost before fully booking, he went over the entire u-haul with me and even gave me a phone number I would call in case I had any issues. I'll never get a u-haul any other place, I highly recommend Provincial Wash/u-haul dealer in Montague PE!

Susan P. 
Rating:
4.0

Do you have a frequent renter program.

Peter M. 
Rating:
3.0

I still have not received my email receipt.

michel B. 
Rating:
3.0

I did not receive any confirmation that the equipment was returned. We were assured an email would be sent with date, time, and location confirmation of equipment return along with status of the equipment. No confirmation was provided, either physical paper or email. The equipment was returned on Monday, 27 February around 11am at Provincial Mobile Wash in Montague.

Rachel D. 
Rating:
1.0

The back of the truck was absolutely filthy. I have pics for proof. I was way over charged but an mis communication. Not satisfied at all. I have used U-Haul many times and this will definitely be the last.

Karly R. 
Rating:
3.0

location did not have after hours pickup as I had requested, which caused me to have to pick up vehicle the evening before. This caused me to incur extra mileage charges. As well, the truck door was so stiff I could barely open it.

BRIAN G. 
Rating:
5.0

Great company to deal with very efficent, thank you it was a great experience will definitely recommend

health P. 
Rating:
5.0

Customer did not leave a comment.

Tylor R. 
Rating:
5.0

Customer did not leave a comment.

Kenny M. 
Rating:
5.0

Customer did not leave a comment.

joe M. 
Rating:
5.0

Customer did not leave a comment.

KEITH P. 
Rating:
4.0

Customer did not leave a comment.

Don T. 
Rating:
3.0

Customer did not leave a comment.

Jiang X. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA KYLE M. 
Rating:
3.0

I booked a UHaul for a central location and after being told less than a day in advance there was no UHual available, the best that could be negotiated was a much larger vehicle than requested at this location in Montague. Location was fine, experience overall was not.

Geoffrey T. 
Rating:
5.0

Customer did not leave a comment.

ERIC R. 
Rating:
5.0

Excellent very happy with the service and Duncan was quick and efficient Couldn't get better service very impressed

Debbie S. 
Rating:
5.0

Duncan was so helpful and pleasant to deal with!

Michelle J. 
Rating:
5.0

Customer did not leave a comment.

bruce Y. 
Rating:
5.0

Previous damage to windshield was reviewed and fuel amount in truck as well as reviewing anticipated mile/gallon to judge distances between fill-ups was very helpful. Mileage allowance (from Montague) was adjusted to match Charlottetown as the ferry is not running at this time of year and the distance taking the fixed link is the only route off the island.

Dean G. 
Rating:
5.0

Excellent service continue what you are doing

health P. 
Rating:
5.0

Customer did not leave a comment.

Ming L. 
Rating:
5.0

Very helpful and friendly staff.

Andrew M. 
Rating:
5.0

Duncan was fantastic. All staff 5 star

Diane M. 
Rating:
5.0

Great dealer with friendly and helpful staff

Steven C. 
Rating:
3.0

The guy did his job but it was not th friendliest of individuals.

Sebastian O. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

Customer did not leave a comment.

Roger R. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
4.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

Bassam A. 
Rating:
5.0

Duncan and his crew are the best

MILLIE LESLIE A J. 
Rating:
5.0

Excellent courteous service

TED N. 
Rating:
5.0

Nothing. Service was great

Rick K. 
Rating:
5.0

Customer did not leave a comment.

ionel S. 
Rating:
5.0

Customer did not leave a comment.

ROGER ANDREW P. 
Rating:
5.0

Couldn't be better. This location needs half ton trucks!

Jodi V. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
4.0

the owner assisted us in how to file a claim

Elizabeth W. 
Rating:
3.0

Customer did not leave a comment.

jijo J. 
Rating:
5.0

Great help and support. Above and beyond to help me with my hitch problem.

Timothy T. 
Rating:
5.0

Excellent people to deal with. These times are trying so it's important to work with people who know what they're doing and are super friendly. Thankyou

Marina Y. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Nothing. Excellent service Over and beyond!!

henry P. 
Rating:
5.0

Great friendly service :)

odette D. 
Rating:
3.0

Had to have tire replaced on truck due to some kind of patch on it and had to replace one trailer tire as it blew out on trip

Lawrence R. 
Rating:
5.0

Customer did not leave a comment.

health P. 
Rating:
4.0

Had a tire problem with truck and trailer

Lawrence R. 
Rating:
5.0

Nothing my experience was excellent with this company Provincial Mobile Wash & Boat Storage. Thank you

health P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Kayleb D. 
Rating:
5.0

Customer did not leave a comment.

gwen H. 
Rating:
5.0

Excellent service and great equipment. Exactly what we needed to make our move go smoothly. Would definitely reccomended.

Charlotte D. 
Rating:
5.0

Everything was good!

Annettee C. 
Rating:
5.0

Duncan was outstanding to work with. He located the only 6x12 trailer on the Island and brought it to Montague for my pickup. When he discovered the wiring harness was damaged, he performed all the repairs quickly and on-time prior to me picking up up the trailer. Super helpful and super accommodating. Great service.

Pat M. 
Rating:
5.0

Customer did not leave a comment.

mark H. 
Rating:
5.0

Customer did not leave a comment.

Barb S. 
Rating:
4.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Tara H. 
Rating:
5.0

Customer did not leave a comment.

Terry F. 
Rating:
5.0

Customer did not leave a comment.

keir S. 
Rating:
4.0

Customer did not leave a comment.

lawerence R. 
Rating:
4.0

Customer did not leave a comment.

LARRY R. 
Rating:
5.0

This is the best U-Haul location I have ever come dealt with. Super friendly and accommodating.

William S. 
Rating:
5.0

Great service!

ionel S. 
Rating:
5.0

n/a

Karl S. 
Rating:
5.0

Customer did not leave a comment.

Colton C. 
Rating:
5.0

More 10 footers on the islanx

jim M. 
Rating:
5.0

Customer did not leave a comment.

janice P. 
Rating:
5.0

It was the best service I ever had , do not change anything!!

Karl S. 
Rating:
5.0

Service at this pick up location was excellent . Staff were very friendly and helpful . Staff able to explain uhaul in great detail and was willing to give tips on how to drive and operate safely . Over all experience with this pick up location was very good .

Corina A. 
Rating:
3.0

Customer did not leave a comment.

Peter C. 
Rating:
4.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Again excellent

Dale M. 
Rating:
5.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Customer did not leave a comment.

Earle F. 
Rating:
5.0

Customer did not leave a comment.

Lewis T. 
Rating:
5.0

Customer did not leave a comment.

Terry F. 
Rating:
5.0

The owner was very helpful, even calling an insurance agent on our behalf, and courteous.

Greg A. 
Rating:
3.0

This was our drop off point and there was no one there when we dropped off the truck.

William M. 
Rating:
5.0

Provincial mobile boat and wash storage in Montague where we picked it up was a huge help but the haul that we booked through in Charlottetown, PE made it seem like I was inconvenience just for calling.

michael E. 
Rating:
3.0

Customer did not leave a comment.

Keith M. 
Rating:
4.0

Customer did not leave a comment.

WALTER C. 
Rating:
5.0

franchise operator was excellent to deal with kept informed of availability/ will use him again in future. good to see equipemt upgraded since i was a previous dealer in Yellowknife

Barry W. 
Rating:
5.0

Customer did not leave a comment.

JULIE C. 
Rating:
4.0

The trailer I used has a too short wiring harness. I had to buy an extension cable for my vehicle to have sufficient length. I've towed many trailers and never had an issue with my harness length. Also, previous damage to the pass side trailer fender is such that the door catch cannot engage the door.

David L S. 
Rating:
5.0

Customer did not leave a comment.

brenda T. 
Rating:
5.0

Very good thanks

euclide H. 
Rating:
5.0

The only problem was that the trailer straps were quite frozen because it was stored outside. So it took longer to load than it would have otherwise, however Duncan went the extra mile to get us going.

Joan G. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
No reviews have been submitted for this location.

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