i have always used uhaul and not had problems like i encountered with this one, it was horrible, so horrible that i may never use uhaul again. the whole experience from the start was just horrible. i had ordered a dolly, which wasn't in the truck when i got to the next county. just initially trying to get the truck at the location was between 30-45 minutes. and someone had put the lock on backwards which was a whole nother issue and experience trying to crack a lock backwards using a cell phone as a mirror. The persons renting the uhaul weren't even there. And no one told me i'd have to sit in the over 90 degree heat waiting for an app to load to so i could actually go thru steps to use the thing. Returning the uhaul was just as ridiculous. Just an overall horrible experience with this particular location...and enough to make me reconsider ever using uhaul again, not to mention paying one price and then catching them trying to run another on my debit card...thank God I caught itMitzi P.
Customer Reviews for Prosperity Coordinates LLC
(U-Haul Neighborhood Dealer)
Somerset, KY 42503
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 12 p. m.
- Sáb. - dom.: cerrado
- 8/24/2022 - 8/25/2022: cerrado
- 9/5/2022: cerrado
- 9/23/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The female that worked in there was a bleach blonde and had a poor attitude and very rude... I would never go back there again even if it was the last place on Earth...Sonya H.
El cliente no dejó un comentario.Nathan E.
Easy in and out. Very efficient.Randy C.
Excellent experienceMichael L.
El cliente no dejó un comentario.HERMAN M.
Nothing, it was quick, simple and to the point. The way it should be.Erica S.
I would recommend this location but what uhaul did to me was unheard of, I had a uhaul extension contract tillMorgan B.
Made renting easy! Super nice!Kelli P.
This was the third rental from uhaul that I've had in the past couple of months. This was by far the best place to rent from. The other two rentals took a long time at pick up; charged for fuel when it had been filled up; we're not very friendly or helpful. Will use this current location for any future rentals!Dawne R.
El cliente no dejó un comentario.Charlie K.
The representative that I spoke with to make the appointment put the wrong information on file and put the wrong name down. Did not tell me this was a over the phone pick up and waited over an hour to pick up the Uhaul to correct this. Had to create another appointment all together with the correct information that should have been documented and asked the first time. Horrible experience all around.Landen T.
El cliente no dejó un comentario.Thomas H.
Everything went greatMary Ann C.
El cliente no dejó un comentario.Douglas V.
I called the phone number on the door at the rental office not realizing they were closed. The owner asked me if I was at the rental site, and since I was she said she was ten minutes away and would be right over. I was able to rent the trailer and get my jobs done. I was very appreciative for that kind of customer service.Barry M.
El cliente no dejó un comentario.Bradley G.
vehicle was dirty and had mud inside, also had condiment pack laying on dash and kleenex in floor between the seats.mike P.
El cliente no dejó un comentario.David J.
A terrific experience with Miranda and her team. Could not be more please with the experience and will certainly recommend and use the services again as needed.alan W.
The young lady actually went out in the rain and helped me hook up everything and checked lights and when I returned she was there again helping me unhook.DonaldE L.
Got there 10 minutes early and it was ready and waiting for us.Allen B.
Better and easier to use locksEmily O.
El cliente no dejó un comentario.Joseph W.
El cliente no dejó un comentario.Douglas V.
It is very dark in the lot when trying to pick up or drop off a truck. More lighting would be more secure feelingAngelica K.
El cliente no dejó un comentario.KRYSTA N.
El cliente no dejó un comentario.Dale M.
Miranda Lyons was the person who I used for my rental and she made my experience as carefree as possible. So very helpful! A+++Teresa B.
El cliente no dejó un comentario.Jennifer C.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.gordon W.