Comentarios del cliente para Prospect Treasures

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Prospect Treasures

Grado total:

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gary G. en

Grado:

El cliente no dejó un comentario.

Marc B. en

Grado:

El cliente no dejó un comentario.

JOHN D. en

Grado:

Great place to return rental equipment if in Oldham County.mway better than going downtown.

Paul T. en

Grado:

Nothing. Paul was great in helping me learn the features of the van and he hooked it up and made sure the lights worked.

James C. en

Grado:

El cliente no dejó un comentario.

jerry K. en

Grado:

El cliente no dejó un comentario.

Paul T. en

Grado:

Paul's Team does a great job every time I rent a U haul. My truck we warmed up prior to my arrival and the frost was taken off of the windshield. Great job!

Christian M. en

Grado:

They need a sign for where to park the big trucks

Andy S. en

Grado:

El cliente no dejó un comentario.

Jorge P. en

Grado:

El cliente no dejó un comentario.

CJ L. en

Grado:

Just an outstanding experience. I wouldn't change a thing.

Mathew W. en

Grado:

Great service from Paul and his team.

LAURIE L. en

Grado:

Manager there was very helpful, nice and accommodating. Will definitely use this location for my U-Haul needs.

Wayne M. en

Grado:

El cliente no dejó un comentario.

Michelle M. en

Grado:

Very friendly and easy process to rent.

Paul T. en

Grado:

El cliente no dejó un comentario.

Donald B. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

Turned in truck. No one there. Correct amount of gas, but still got charged for more gas.

George O. en

Grado:

El cliente no dejó un comentario.

Eric F. en

Grado:

Charged $11 for fuel even though it was where it needed to be. Resolved quickly but seemed like a way to make extra money. Refunded the money when questioned but I had to call twice

David D. en

Grado:

Paul came in early to accommodate my original pick up schedule. Very helpful.

Dennis S. en

Grado:

El cliente no dejó un comentario.

kim K. en

Grado:

El cliente no dejó un comentario.

Stephen S. en

Grado:

El cliente no dejó un comentario.

Maurice Z. en

Grado:

Great

Barry H. en

Grado:

El cliente no dejó un comentario.

ron W. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

Next time when the customer picks a preferred destination have one there. The first location I was sent to didn’t have the truck and I spent 30 minutes trying to find a location that did have a truck which was 20 minutes away from where my original location was. I made the reservation over a month ago and was on a tight time schedule and this had me well over 2 hours behind.

Garry J. en

Grado:

El cliente no dejó un comentario.

Paul T. en

Grado:

Paul did a great job showing me the features of the truck and even adjusted the mirrors for me. I have never had service like that in my previous u-haul rentals. I highly recommend Paul to all of my friends.

Rick J. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

Running lights did not work

Jim S. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

El cliente no dejó un comentario.

SUSAN S. en

Grado:

Very good.

GARY L. en

Grado:

El cliente no dejó un comentario.

STEPHANIE T. en

Grado:

El cliente no dejó un comentario.

Heather J. en

Grado:

Very easy to get to and right next to a gas station. The app wasn’t working (not the location’s issue), but later got it fixed online.

Paul T. en

Grado:

This is the best Uhaul rental site I have ever been too. Paul was very informative and showed me all of the features of the truck.

Wesley M. en

Grado:

Friendly customer assistance in truck appears new. I would definitely recommend them to my family and friends.

Joseph P. en

Grado:

The location was great. Very knowledgeable and friendly staff. My issue is with U-Haul not the provider. My location was changed from right by house to this one which was extremely inconvenient to get to. I made the reservation a month prior but not notified of the change until the day before making it impossible to switch providers. My reserved drop off location did not show up in the system creating an excessive amount of time to get out the door. This was not the locations fault but directly Uhauls fault. Because if these things I will not be using U-Haul again and cannot recommend them. This needs to be fixed.

Max U. en

Grado:

El cliente no dejó un comentario.

Suzanne W. en

Grado:

El cliente no dejó un comentario.

Kimberly F. en

Grado:

Nothing, All was great:) thanks,

Keith R. en

Grado:

El cliente no dejó un comentario.

DAN B. en

Grado:

El cliente no dejó un comentario.

James J. en

Grado:

I brought the rental truck back at 9:45pm on 5/28 (the day we rented the truck ). I was billed an extra day because it wasn’t logged in until after 4pm the following day. I don’t believe I should have this extra charge at all. And I’m tempted to tell Amex to dispute the charges.

Osonna S. en

Grado:

El cliente no dejó un comentario.

Susan A. en

Grado:

El cliente no dejó un comentario.

JASON S. en

Grado:

El cliente no dejó un comentario.

mike P. en

Grado:

El cliente no dejó un comentario.

Kevin D. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

Great service and a very easy transaction with the local owner.

mark L. en

Grado:

El cliente no dejó un comentario.

Jeff P. en

Grado:

The franchisee Paul is awesome to work with!

Robert S. en

Grado:

So convenient

Robert L. en

Grado:

Very helpful dealer. They stayed after hours to accommodate my late pickup needs.

Zachary B. en

Grado:

I would like to see uHaul offer discounts on mileage for repeat customers.

Robert C. en

Grado:

El cliente no dejó un comentario.

JONATHAN PAUL T. en

Grado:

Nothing, Paul was fantastic

Jake H. en

Grado:

Great guy! Very easy to work with and very helpful.

william T. en

Grado:

I'll use this location again.

Charlotte R. en

Grado:

I thought Prospect Treasures was very helpful and friendly, a nice ending to a long trip

Tamara K. en

Grado:

El cliente no dejó un comentario.

don W. en

Grado:

My experience with Paul was excellent. I can’t think of anything I could add to make it better!

Scott W. en

Grado:

El cliente no dejó un comentario.

edward W. en

Grado:

cocktails, perhaps

Olden D. en

Grado:

Always helpful. This was the second time I utilized their location.

craig R. en

Grado:

outstanding hospitality and customer service

Karen Z. en

Grado:

El cliente no dejó un comentario.

Zachary B. en

Grado:

Location got my reservation less than 15 minutes prior to pickup, was nice, friendly, made sure I knew all features and options of the truck. I left my soy glasses in truck, and he personally got them for me and held onto them until I came and got them. Reasonable prices, right equipment, best place to experience U-HAUL.

brian M. en

Grado:

El cliente no dejó un comentario.

Jeff K. en

Grado:

I've can't think of anything. Paul did an absolutely fantastic job!!!

Kyle A. en

Grado:

El cliente no dejó un comentario.

Rick M. en

Grado:

Paul is the best. Goes above and beyond. Cares about customers.

Kevin R. en

Grado:

El cliente no dejó un comentario.

Wade D. en

Grado:

Parking

Tamara F. en

Grado:

Convenient location. Excellent service and assistance with hookup.

jennifer C. en

Grado:

Again No one available. Online/app return process not working. Online chat rep referred back to non working online return system. Took pictures and left. Process needs to be handled at a local with personel available.

Teri F. en

Grado:

Moving blankets left in back, probably need to check your trucks first before renting out

MATT H. en

Grado:

El cliente no dejó un comentario.

tim P. en

Grado:

Paul was outstanding but a lot of issues with this rental. Had reservations at another place for 3 weeks but they called me 15 min prior to pick up and stated they didn’t have a vehicle or trailer for me. This whole rental cost me a client and 2800.00 plus future clients.

Jessica B. en

Grado:

El cliente no dejó un comentario.

pat W. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

Paul; was very helpfull when I had a small issue

Holly G. en

Grado:

Call was received one day before rental was to be picked up advising that there would not be a truck available at the site I had requested even though I had reserved my truck weeks in advance. This actually caused a major snag in our planned move of old furniture for donation and receiving of new furniture because the location in Prospect opened two hours later than the original requested location in Jeffersonville. Having to pick up the truck in Prospect also resulted in either having to pay the toll or go over the allotted mileage to go around the tolled bridge to cross back over to our location.

Patti W. en

Grado:

Paul, the owner of the shop, is so kind and helpful!

Joey S. en

Grado:

El cliente no dejó un comentario.

Charles R. en

Grado:

El cliente no dejó un comentario.

dolph D. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

Renting from Prospect Treasures is a great experience. The owner is very professional and pleasant..

Kathy W. en

Grado:

El cliente no dejó un comentario.

Miles R. en

Grado:

Guys at the location was amazing to deal with. U-Haul customer service phone line sucked. They change my location clear across the city making it a huge inconvenience. But Mike at U-Haul where I got the trailer did everything he could to Make it right.

Linda P. en

Grado:

El cliente no dejó un comentario.

Beth B. en

Grado:

El cliente no dejó un comentario.

Willard F. en

Grado:

Great job!!! Very friendly!

JONATHAN PAUL T. en

Grado:

The salesman went above and beyond when finding that perfect fit for me. He even came in early to get me on the road. Customer service at its best.

Chris R. en

Grado:

El cliente no dejó un comentario.

jon K. en

Grado:

The vehicle I had reserved was not available. Having the reserved vehicle would be a huge improvement.