El cliente no dejó un comentario.Gregory N.
Customer Reviews for Pro Video & 99 Cents Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Angelyn N.
El cliente no dejó un comentario.Susu L.
Kahn helped advise me and was very efficient. I would definitely recommend this location for a U-Haul rental to a friend.Catherine G.
El cliente no dejó un comentario.Carlos B.
Great location. Van was clean and renter was super nice. Everything you need for your packing needs.Alexander C.
So easy - in and out without any delay or hassle - vehicle was ready and I am a happy customer -Sean M.
El cliente no dejó un comentario.Michelle B.
Fast and professional service.STEFAN P.
The guy I worked with was so cool - give him a raise!edward M.
Great service!Daniel L.
Vehicle was filthy on the inside. I was overcharged for gas and am still awaiting a refund. Phone # often rings and goes unanswered. Receipt displayed incorrect information.Nicole S.
I booked through the app a mobile only experience, however when I arrived I was instructed to go inside to the business to deal with everything. Very unprofessional experienceChris M.
Thank you !Chris G.
Store owner is rude, told us credit card information must match the DL. Once we came back with the right DL, he ended up doing exactly what we wanted him to do initially, use one DL and charge a card under a different name (she was present at the location). We had the uhaul only for 2 hours so us going back and forth cost us 30 min of time.Umar I.
El cliente no dejó un comentario.angela L.
El cliente no dejó un comentario.Divyaa R.
The representative, Mo, was extraordinary. He was friendly, thorough, and professional. What a great guy!Donald M.
Everything went smoothly. No long wait and I was able to park close by. The one confusing thing was checkout. I parked and turned in the key. I asked if I needed to checkout, he said no and that he would email receipt. Which he did, receive after I got home. I did try to checkout after locking vehicle and turning in key, but I didn't realize I needed mileage, photo of mileage, etc. So, at that point I couldn't complete the checkout with no access fee on the vehicle. My suggestion would be to make it clear in the text to checkout / verify equipment before while in the rented vehicle before turning in the key.Kenneth L.
Nothing. Great experience. Vehicle was perfect and everything went smoothly. I couldn't be happier. Thank you!!jeff C.
Fast and smooth Check-in/check-out serviceRalph C.
Awesome experienceHenry J.
Smooth transaction. Thank you!Muhammad S.
I actually did tell a friend in the neighborhood about it. It was great!Deborah C.
The guy I dealt with was a great help and fast serviceDarryn B.
It was so amazing experience! so convenient and fast.Farhad N.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Nishtan M.
El cliente no dejó un comentario.Jeremiah W.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Yazen D.
The guy in the shop was so awesome and nice!!! Incredible customer serviceKaylee B.
El cliente no dejó un comentario.ERIC M.
Store owner was really friendly. Uhaul van interior/exterior could have been cleaner but overall it wasn't too dirty and I had a good experienceBenjamin K.
Parking is a bit of a problem. The staff were very gracious and efficient.Robert L.
El cliente no dejó un comentario.WILLIAM K.
I chose this location on the basis of Yelp reviews and I was not disappointed. Noe was so kind as to offer to close his shop for a minute so that he could help me put my car into the truck parking spot on the street. When I brought back the truck he offered to give me a bag for all of my accumulated belongings. He is terrific! Unfortunately this location does not have any trucks with pull-down ramps so next weekend for heavier items, I will need to find a different location. If you want a clean, late model pickup with an easy to deal with manager, this is the place to go!Penelope B.
The Uhaul rep provided excellent, friendly and convrenient service. Would use him again.Jay M.
Stay in business! Good service, and excellent vehicle!nick M.
The app is not 100% stable. Cleaning better the truck.Diego A.
El cliente no dejó un comentario.hiroto O.
There was a problem with communication regarding the link to return the truck. "Before you go", could mean many things. I received it almost immediately after picking up the truck and thought it was a reminder to check the truck before I started my trip. Additionally, when I did drop off my truck (after hours), the location had very bad reception and it meant that it took almost an hour to complete the return on line. This was burdensome.Nancie S.
El cliente no dejó un comentario.Marcia C.
El cliente no dejó un comentario.Edwin N.
El cliente no dejó un comentario.Victoria P.
El cliente no dejó un comentario.Jennifer J.
The person who served me is a very good person and did his job excellent.sirak S.
This was the most horrific experience I've ever been through my life renting a vehicle of any type to have the police called on me two different times in to have threatened to have the vehicle taken from me I have nothing to say on this phone other than I wonder why the mark director of marketing still hasn't contacted meAngel B.
El cliente no dejó un comentario.Xiaoyang F.
Gentleman who helped us was great!Raphael C.
El cliente no dejó un comentario.Abigail F.
The process of renting the truck and giving it back was easy and fast! ¡Gracias de nuevo!Kira T.
Location is not ideal due to lack of parking but the gentleman did provide excellent service. The only thing is the van's fuel tank kept resetting the pump and impossible to fill the tank- took 10mins for 5 gallons. I gave up.Michael S.
El cliente no dejó un comentario.Lillian M.
El cliente no dejó un comentario.ERIC M.
The parking! Other than that, a perfect experience!Ashley W.
El cliente no dejó un comentario.Soren A.
Quick in and outMarie P.
El cliente no dejó un comentario.Wing Yin C.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.Jenn S.
El cliente no dejó un comentario.Greg D.
UHaul made it super easy to rent the van for a few hours to move my daughter across town. It was affordable and easy!Michael P.
El cliente no dejó un comentario.Marko S.
El cliente no dejó un comentario.ALEXANDRIA S.
Khan is the best. ??????????. 10401 tabor st Los Angeles CA 90034Losang K.
I was curious how it was gonna go 'cause it's not what I would have thought a "typical" U-Haul spot was, but it was the EASIEST U-Haul experience I've ever had. The guy that helped me was helpful and on the ball. I'll recommend this location to everyone. Well done, and thank you.Robert W.
El cliente no dejó un comentario.Arin Z.
El cliente no dejó un comentario.Bharat L.
Excellent customer service, very polite, very helpful and understanding through the entire process.Jose H.
The man running the store was super nice and helpful! He showed us the features of the cargo van, checked us in quickly, and offered extended hours in case we went over our expected return time. Would definitely come here again for a U-Haul rental!Chelsea L.
I liked the service and the efficiency of the attendant at this location. Patient guy, explained everything in details and waited on us to be done with our move.Felistus M.
El cliente no dejó un comentario.Nikhil S.
El cliente no dejó un comentario.James E.
The truck was really dusty and could use a bit of a cleaning, and maybe some better signage for where to enter to rent the vehicle :)Naomi E.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Tyler L.
Gracias !!gilbert samuel V.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Zarine N.
El cliente no dejó un comentario.Ivan K.
I rented a van with same day service, and it was ready when I arrived. Check-in was fast and easy, and sales associate was helpful showing me the vehicle and guiding me out of the lot. Return was also smooth/hassle free.Kathleen N.
Good place to rent a van. Customer Service Excellent!AMMIEL N.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Henry H.
El cliente no dejó un comentario.ANDREW L.
This is the first time we picked up at a location that was not a major U-Haul rental site. We were wary, but the clerk couldn't have been nicer. It was very convenient and went smoothly.Gary G.
Nothing. Great and friendly service.Nicholas S. M.
This place rules. Super easy.Aaron B.
El cliente no dejó un comentario.Joanna M.
El cliente no dejó un comentario.Vaughn M.
worst experience ordering a truck ever. I should have went to a local car dealership rather than Uhaul. I ordered a truck well in advanced and confirmed reservation, o my to drive half way around Los Angeles to pick it up only to be told there are no available trucks! I had to drive again back across town to locate the new truck which I was told was transferred to me, however that was not the case. Several phone calls later and my valuable time spent, I was able to finally get the truck. I'm requesting a refund for this horrible experience and all my wasted time.jay J.
El cliente no dejó un comentario.Teresa W.
I booked the truck rental online as a 24/7 rental do that I could pick up s truck early and when I arrived, my uhaul app reported that a piece of equipment was not reserved. When I called customer service, it turned out that the location did not open until an hour after I made the reservation and is not a location that can do a 24/7 rental. I had to wait around for the rental. I should not have been able to make the reservation if the service can't be fulfilledPerlita P.
Quick, easy, no hassle, if I ever need to rent a truck I'll definitely choose this location again.Benjamin A.
El cliente no dejó un comentario.AVRAHAM C.
Please try and do more to stop people from smoking in the truck. Smelled pretty strongly of cigarette smoke, and had only 5000 miles on the odometer. ¡Gracias!David S.
I had made an 8am reservation and the place didn't open until 8:30am.....Graciela B.
Owner was very helpful and process was fast and professional.Charles C.