The truck had a check engine light upon picking up the truck. Was clean for the most part, mostly just dusty. Mirror was a pain to set, needs a good greasing to move freely again. Ultimately would not recommend in the end.
zachary c
Customer Reviews for Prince Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good customer service will repeat. Thanks
victor pI went to the store they had different trucks and I'm very happy with the service
angel sSloppy check in. Did not have the equipment I ordered and paid for to move my stuff. Did not know the difference between utility dolly and furniture pads. I needed rolling furniture dolly, didn’t have so had to carry my stuff. Took a long time to get my truck in the morning which delayed my move.
Ryan KThe gentleman waiting on us made me feel like I was a burden. The side mirror was broken
VANESSA BThe rental van was fine. It was the guy helping me that screwed everything up. I had NO INSURANCE selected on my contract... they added the $15 anyway. Mileage was supposed to be $0.49... they charged me $1.29. He basically DOUBLED my bill with those 2 "errors" (he manually changed them according to Customer Service) Later on that day when I realized I paid $70 for about 6hrs & 22mi, I called Customer Service & they are processing my refund.
JEFFREY WStunk of cigarette smoke, ashes on the driver side door, stick cup holders, stalled out 2 times on a half tank of gas. Was a nauseating experience.
JUANITA R