Customer Reviews for Pridgen Motor Company Inc
(U-Haul Neighborhood Dealer)

171 reviews

1700 N Wesleyan Blvd   Rocky Mount, NC 27804

(252) 557-2947

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 557-2947

1700 N Wesleyan Blvd
Rocky Mount, NC 27804

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

AWA F. 
Rating:
3.0

You will need TWO men to unhook/offload 6Ã-12 trailer from your vehicle. Very heavy!

MARTHA E. 
Rating:
5.0

Customer did not leave a comment.

LOUIS G. 
Rating:
1.0

Customer did not leave a comment.

Lee R. 
Rating:
4.0

Have a moving dolly

GERALDINE B. 
Rating:
5.0

Great service!!

DEREK B. 
Rating:
5.0

Customer did not leave a comment.

HOSEY H. 
Rating:
4.0

I ordered utility equipment and no blankets but no fault of this place I had 5 different locations to pick up a truck and it was a terrible experience except for the lady in Lynchburg Virginia. She was very nice and Charles in Colonial Heights Virginia. The guy at this location isn't at fault.

KIMLAJOYCE B. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

GRACE M. 
Rating:
5.0

Customer did not leave a comment.

CARL M. 
Rating:
3.0

Customer did not leave a comment.

Taurean C. 
Rating:
5.0

Customer did not leave a comment.

RICKY B. 
Rating:
5.0

All is well

Jeannette B. 
Rating:
5.0

Customer did not leave a comment.

ALTON B. 
Rating:
1.0

We needed a 26 foot truck and it was not there when we arrived. INstead we were offered a 20 foot truck, which I took because I thought I had no choice. However, Lori in your home office came to our rescue with a 26 foot truck just 10 minutes away. We swapped trucks and the new location could not have been more helpful. So, despite a delay, we got the truck we needed and it performed wonderfully.

WALTER C. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE C. 
Rating:
4.0

was very helpful, on time

MATTHEW C. 
Rating:
5.0

Great place. Custom service fast. In and out

THOMAS S. 
Rating:
1.0

The person who made our reservation had all our information wrong. Quoted us the wrong price and everything. I am calling customer service today for a refund.

Walter B. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Make sure when you have a drop off point that there's an actual U-Haul business there

Leroy N. 
Rating:
5.0

Price is very high .99 cent per mile

Pravin P. 
Rating:
5.0

Nothing

laure R. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Mr. Pridgen was very polite, professional and helpful. Will certainly recommend this rental location to my family and friends!!!!

Tanesia G. 
Rating:
5.0

Customer did not leave a comment.

Stanley W. 
Rating:
5.0

Customer did not leave a comment.

kathy S. 
Rating:
5.0

Customer did not leave a comment.

stephen H. 
Rating:
5.0

Customer did not leave a comment.

ezra H. 
Rating:
5.0

Customer did not leave a comment.

vivian C. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Terrie P. 
Rating:
5.0

Excellent location! Will absolutely rent there again!

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

Milton R. 
Rating:
5.0

Excellent customer service! Friendly and helpful.

linda J. 
Rating:
5.0

No complaints. Very friendly staff.

Gregorio S. 
Rating:
5.0

Excellent customer service.

maurice W. 
Rating:
3.0

No problem at this location, but then again I don't live here and I didnt reserve with this location, just dropped off

CINDY S. 
Rating:
5.0

Customer did not leave a comment.

Patrick J. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
4.0

Extremely friendly staff. Made excellent suggestions on use of equipment. I would rent from them again.

joel B. 
Rating:
4.0

Continue to seve with excellence

Nanette H. 
Rating:
5.0

Customer did not leave a comment.

RICH C. 
Rating:
5.0

Everything was perfect

Tashia W. 
Rating:
5.0

Customer did not leave a comment.

Rickey K. 
Rating:
5.0

Great customer service. Quick and friendly!

Tashia W. 
Rating:
5.0

This comment has nothing to do with the Pridgen Motor location. I originally went to the Golden East Storage location in Rocky Mount, NC and have never been treated more rudely or disrespectful as I was at that location. I have rented there several times, but have always dealt with an older gentleman. However, this time the person I had to deal with was Billy Lewis. He has no business dealing with customers. Please read their reviews and you will see that this was not a one time situation. I will NEVER visit that location again. I suggest you read the comments at https://www.uhaul.com/Locations/Customer-reviews-for-Golden-East-Storage/022020/

marty M. 
Rating:
5.0

Customer did not leave a comment.

Deborah P. 
Rating:
5.0

Customer did not leave a comment.

billy B. 
Rating:
4.0

Easy to work with, very helpful, easy pick up and drop off. Good guys

Dan B. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
4.0

They were prepared and prompt very nice and accommodating.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Bobby M. 
Rating:
5.0

Customer did not leave a comment.

julie J. 
Rating:
1.0

Customer did not leave a comment.

asya E. 
Rating:
3.0

Customer did not leave a comment.

thomas S. 
Rating:
5.0

Customer did not leave a comment.

nebraska T. 
Rating:
5.0

Customer did not leave a comment.

Anita R. 
Rating:
5.0

Customer did not leave a comment.

Lee W. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

ricky B. 
Rating:
5.0

Customer did not leave a comment.

Brad H. 
Rating:
5.0

Very satisfied. Staff at location was honest and friendly.

Sonya S. 
Rating:
5.0

Customer did not leave a comment.

laquinta J. 
Rating:
5.0

Customer did not leave a comment.

Beverly R. 
Rating:
3.0

Andrew was very professional and friendly.

PAMELA S. 
Rating:
5.0

Customer did not leave a comment.

Teresa B. 
Rating:
4.0

Customer did not leave a comment.

Kathryn K. 
Rating:
1.0

Customer did not leave a comment.

LENORIS D. 
Rating:
5.0

Customer did not leave a comment.

cassandra E. 
Rating:
4.0

Customer did not leave a comment.

Austin W. 
Rating:
5.0

Customer did not leave a comment.

Jeanne S. 
Rating:
5.0

Eric was very accommodating and helpful!! Great to deal with!!

Joy E. 
Rating:
2.0

Not open on the day of dropoff but the manager was quite good about making arrangements.

Paul W. 
Rating:
4.0

Customer did not leave a comment.

Ernest P. 
Rating:
5.0

Always excellent service. ....and very helpful. ...Mr Pridgen can get along with anybody. ..

RICKY B. 
Rating:
5.0

Customer did not leave a comment.

david D. 
Rating:
1.0

The owner gave us the wrong truck, checked out our reserved to another person and gave us the truck that was going to the other person. When we turned in the truck in Hickory, NC, we had to wait until someone could figure it out. The lady at Hickory, NC, tried to correct but after awhile she told us to go and they would send us an e-mail when results are done. Honestly the guy at Pridgen Motors should not be allowed to rent trucks ever. He really gave us a bad feeling about U-Haul. I will think twice next time I need a rental truck, which I will need one soon because we are moving to Hickory, NC, middle of the month. Maybe some other company can get it correct.

Walter M. 
Rating:
4.0

Customer did not leave a comment.

CAROL C. 
Rating:
4.0

I would've missed this location had it not been for a lone U-Haul trailer our front. Needs better visibility from road. Staff was very helpful

BILL C. 
Rating:
5.0

Wouldn't want to improve anything ! Eric is always the first choice !

shaunice G. 
Rating:
5.0

Customer did not leave a comment.

Kathy S. 
Rating:
3.0

The trailer was rusted and leaked water all over my furniture. All of my boxes broke, a lot of my furniture was ruined, and everything had a black sticky film on it. An enclosed trailer shouldn't ruin my belongings. The pick up location was not easy to find but the gentleman was kind and helpful.

HEATHER G. 
Rating:
5.0

Customer did not leave a comment.

Facundo P. 
Rating:
3.0

Customer did not leave a comment.

GERALD B. 
Rating:
4.0

Overall great. We originally picked a scheduled location and time. However, we received a call to tell us the size trucked we picked wasn't available at the location we picked. Then after scheduling another location and time we arrive at the pickup location at the agreed upon time and it was closed. This all was a inconvenience, but U-Haul did a great job at accommodating us and we ended up with extra miles and a bigger truck.

Kayla B. 
Rating:
4.0

Nothing you always do a great job

jessie W. 
Rating:
5.0

Everything was fine.

JOCK L. 
Rating:
4.0

Very positive rental experience.

robert S. 
Rating:
5.0

Nothing here. Pridgen Motor Co gave outstanding service!!!

WAYNE P. 
Rating:
4.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

jeremy C. 
Rating:
5.0

Customer did not leave a comment.

ricky B. 
Rating:
2.0

Customer did not leave a comment.

Ellen M. 
Rating:
3.0

Customer did not leave a comment.

SANDRA D. 
Rating:
3.0

Customer did not leave a comment.

Wilma S. 
Rating:
4.0

Customer did not leave a comment.

Steve R. 
No reviews have been submitted for this location.

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