Checked brake fluid in trailer. Was empty. I added fluid. Other than that experience was great as usual with Premier Mini Storage.Jerry M.
Customer Reviews for Premier Mini Storage
(Distribuidor de U-Haul del vecindario)
Murray, KY 42071
(Right behind Tractor Supply Co)
Services at this Location:
- Lun. - sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Thomas Z.
El cliente no dejó un comentario.CAITLIN C. | Overall Experience
El cliente no dejó un comentario.matthew W.
All U-Haul locations should be measured against this store!JOHN H.
Great facility! Would use again.Brady G. | Overall Experience
El cliente no dejó un comentario.Jessica L. | Overall Experience
El cliente no dejó un comentario.Sarah K. | Overall Experience
El cliente no dejó un comentario.KEITH H.
El cliente no dejó un comentario.Aaron S.
Very nice clean and well lighted storage units. Climate controlled easy access loading and unloading.Barbara J. | Overall Experience
The store was great.Timothy S.
El cliente no dejó un comentario.MATTHEW H.
El cliente no dejó un comentario.Brian G.
El cliente no dejó un comentario.DARREN S.
Perhaps saying they are behind shopping center would make it more intuitive to find, google maps is not greatMark P.
Replace the two whom run that location. I'll keep my comments to that, so I don't have to relive my experience with them!Sean H.
Staff were friendly, helpful and professional.Kathie P. | Overall Experience
We had a fabulous experience. I was amazed by the location having everything you could imagine for moving and very reasonable prices. The employee who helped us was very kind and helpful.Thomas S.
Was great experience an my pleasure to recommend to everyone in a moving journey to any where!!! ¡Gracias!James L.
El cliente no dejó un comentario.Anthony V.
I was forced to pay the staff an additional $100 as a "cash deposit" that was supposed to be returned to me when I returned the truck.Alan W.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Raymond S.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.LAVALE S.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.nadine M.
El cliente no dejó un comentario.JOSEPH H.
El cliente no dejó un comentario.JOSEPH C.
El cliente no dejó un comentario.DANIEL D.
El cliente no dejó un comentario.Randy C.
El cliente no dejó un comentario.john T.
Very clean and friendly!Jane F.
Always have received excellent service there.shelia C.
El cliente no dejó un comentario.JoAnna A.
El cliente no dejó un comentario.ROBERT TIMOTHY W.
Great location, Jordan was excellent to work with.Austin C.
Friendly and helpful, but The cab had dried spilled drink splatters on the seat and a used toothpick when I picked it up.Nathan L.
Fabulous customer service! Uhaul very clean!! Totally would use again and recommend.Stacy B.
El cliente no dejó un comentario.William B.
Great customer service at the location.The trailer did have a leak in the roof on the right side. Thanks so much for the help.EMILIE R.
El cliente no dejó un comentario.Larry H.
Continued to get emails saying I had rented a Uhaul when I did NOT. Called the number and after being on hold for 30 min was told it was a computer error only to get ANOTHER email with a confirmation number. Replied to both emails that it was a mistake and now you're sending me a survey.. ridiculously poor business. You need to hire more intelligent people who can actually respond and do something when a mistake like this happens not just say â€œcomputer errorâ€ and do nothing else while the problem continues'Laura S.
El cliente no dejó un comentario.jana B.
Same as previously stated aboveSCOTT W.
The only challenge we had was a faulty gas cap which kept making the engine light go on. Once I finally was able to talk to a real person, the issue was resolved and we were on our way.Edmund E.
El cliente no dejó un comentario.Sherrie C.
Son turned in unit. All was fineRodney W.
El cliente no dejó un comentario.Mark F.
No one checked mileage or any of the fluids or the condition of the truck.Genie M.
Staff are professional, friendly and extremely friendly.Kathie P.
The whole process was a joy.Charles H.
This location is great. Very nice people. Large lot for drop-off. Clean and large space for purchases of any equipment you might want or need. I always try to use this location when renting from U-Haul.David B.
El cliente no dejó un comentario.donald J.
El cliente no dejó un comentario.Lisa B.
Costumer service was great. I got charged a cleaning fee of $10 and I don't know if this is routine charges or it was because the truck was dirty. The truck was dirty to begin with so I hope that is not why I got charged that fee.Juan Felipe A.
El cliente no dejó un comentario.Jana B.
This store, and the people working in it, were fantastic. Very helpful and did everything they could to assist us.David B.
I have no complaints.Gayle E.
El cliente no dejó un comentario.Jeremy L.
El cliente no dejó un comentario.Andrew E.
The experience was very simple and efficient. I don't have any additional feedback! ¡Gracias!Melissa C.
El cliente no dejó un comentario.brent B.
The equipment was mostly clean except the sticky stuff in the cup holder and the fact that it didn't shift very goodkim H.
The only downfall was I had to rent a truck from a different location. But every body was niceRodney G.
I walked into the office and the associate's wife/employee treated me like a leper. Computer's were down. It happens but the disgust she expressed for me walking into their office was BS. Besides that the van was great. People are people ?????. Trust me I don't complain but I paid $289.00 to be treated like that. Sorry not sorry!Jeff T.
El cliente no dejó un comentario.Richard O.
Helpful, pleasant, and accommodating.Allen W.
Let customers choose their mileage for moving, not just give you a certain number, then your forced to pay additional fees.Monica M.
Not so much me but, the trailers without jacks and no other way to lift are very difficult for some of your branch owners to pick up and hitch. This was a top notch facility.Jeremie C.
El cliente no dejó un comentario.SIDNEY M.
El cliente no dejó un comentario.Dave C.
The contactless system UHaul has is excellent. Great Work!Tom S.
El cliente no dejó un comentario.David A.
Folks at premier are doing a great job mitigating the covid threat without allowing it to impact service. They are stars! Please let them know!!Mark F.
El cliente no dejó un comentario.Frederick A.
El cliente no dejó un comentario.nicholas D.
El cliente no dejó un comentario.Dane A.
El cliente no dejó un comentario.edmund P.
El cliente no dejó un comentario.Bobbie Q.
El cliente no dejó un comentario.shelia C.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.Tim P.
Wonderful people to work with! We were 6 hours late turning in our 4x8 trailer due to weather and other circumstances beyond our control. I got a text message from them with a phone no. to call if I had a problem. Called and they were very understanding! Will continue to do business with them indefinitely!Susan H.
The location truthfully was not the problem. I'm not even sure where to start. My adult daughter had reserved a 10 ft truck for 2pm under another reservation #. Upon the FIRST arrival, the reserved truck was not there. The location was not open so there was no one to talk to so she called the customer service rep number and was helped originally by a â€œlocalâ€ manager. We requested a larger truck that was onsite for the same price as the 10 footer and was told that wasn't possible. She changed the reservation to a cargo van that was available at another local location. A cargo van was significantly smaller than the reserved truck but at this point....hours into this nightmare... she needed to take what she could get. Upon arrival to the SECOND location, the check in would not verify her and so she called the customer service line again. This time she was â€œhelpedâ€ by a woman who hung up on her and SEVERAL of her friends who were trying to help communicate with this woman who seemed to have a language barrier. She hung up on them several times. After being hung up on by your rep, they returned to the apartment without the second reserved vehicle. At that point I called and reserved the cargo van (although the rep told me there was no van available initially..and I had to give her the location and explain that we had just been there and knew it was there. Then she found it and reserved it under this res#.) I went to the site and by some MIRACLE was able to retrieve the van and continue on to help her move in the POURING RAIN. We lost most of our helpers In the meantime because they had lives and things to do. The van was much smaller so we had to make multiple trips back and forth to get her larger furniture in the van. If we had the originally reserved truck that would not have been necessary and our mileage would have been less than half of what we ended up being charged. We should have been moving at 2:30 pm at the latest and done by 3:30pm. Instead we were moving at 5:00pm and not done until 7pm in the pouring rain, damaging furniture and mattresses. In the process. I am extremely upset at the service provided and the system you have in place.Rachel L.
El cliente no dejó un comentario.Jonathan K.
El cliente no dejó un comentario.Alexander L.
No improvement needed. I was very satisfied with my service. I will go back to this company when I need to rent a trailer.Joan H.
El cliente no dejó un comentario.Valerie B.
El cliente no dejó un comentario.SEAN S.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.Sandy H.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Wyatt S.
El cliente no dejó un comentario.Holly B.
I only dropped off at this location, so I didn't really have much experience with them. They were very friendly and helpful even though I was returning the truck as they were closing and leaving for the evening. I know that their local reputation is excellent.vince M.
El cliente no dejó un comentario.james P.
I was charged $100 deposit and then another $35.89 on top of hte $100 deposit that was kept. The sign inside the store said $79.00 unlimited mileage and 24 hours. I kept the vehicle 11 hours and was charged way more that than and I brought it back clean and the same amount of fuel in it. I will use Budget or a Local moving company in the future. And will NOT recommend your company to anyone.Jennifer D.
El cliente no dejó un comentario.Brian B.
They accommodated us when our first truck was not big enough and found us a second truck that would work within 50 miles the app doesn't work great for problems and only other down is wait time when u callTwilla L.
El cliente no dejó un comentario.Brian B.
After reviewing the storage options available, we changed our choice. Staff was very accommodating! Additionally, having flatbeds available made the move in so much quicker. Thank you !kelly d. | Reservación
The facility served us well while we were there, but I do wish they had a key pad or better hours so I could get to my things when I need to.James K. | Overall Experience
Very satisfied with my experience.JEREMY W. | Overall Experience
Helpful, polite personnel and affordable.JEREMY W. | Overall Experience
I will recommend your storage facility to EVERYONE I know!!! You are the best one in Murray!!! thanks a lot for keeping our things from harm. Take Care, Dawn and Duayne OlsenDAWN O. | Overall Experience
Need to refurbish the Restrooms.Tony L. | Overall Experience
Excellent establishment. Will rent there again if need be.MARY LESLEY H. | Overall Experience
.MELISSA S. | Overall Experience
Love everything about this facilities. You guys are great. One thing though, it would be nice if you had special hours to open the facility on the day of move in at the university.Kathy L. | Overall Experience
Great location, friendly staff and CLEAN!Tina D. | Overall Experience
We have used this facility for the past 3 years and have been very pleased. Never any problems and very helpful employees.Carla I. | Overall Experience
Super convenient location with online payment access.Angela G. | Overall Experience
I have used Premier Mini Storage for several summers to store my college daughter's belongings for the summer. They are great! Their facility is clean and the staff is very helpful and friendly.Debbie C. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!