El cliente no dejó un comentario.
Paul S.
Customer Reviews for Prairie Performance Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
No one at the location, we just dropped off the trailer and left.
connie B.The guy was very nice, respectful and helpful. Very understanding.
Stephen G.The truck was on 1/4 tank no blankets I ordered and payed for no dolly I payed for I believe ya owe me a lot for damages
TANYA K.easy location to find and has equipment needed on hand.
Ronald H.The address you have for it sends you 30 minutes in the wrong direction. I had to actually look up the business name to figure out where to go. Would not recommend.
John L.Truck was older and had roughly 200k miles on it. Pretty rough for interstate travel. Location and owner was very very helpful
Logan H.The only problem I had was that the passenger seat belt was broken. It was stuck at one length and would not be adjusted for love or money.
David S.I don't like using your 24/7 system. Thankfully I got a hold of Steve on the phone and he was able to help me. The idea of not having a person to help is just mind blowing. The process from start to finish to get my vehicle, took me over an hour.
Helen B.I was completely satisfied.
Shannon S.The owner of the business here is extremely rude. Called and asked if my equipment would be ready 1 hour earlier and he chewed my head off stating he had errands to run and would be closed. No where is it posted that the business would be closed at 1:30 in the afternoon. When I arrived to pick up my unit, I tried to use the 24/7 pick up, but he never put the keys in the box after it was set up for that. Would rather drive another 30 minutes out of my way than deal with this dealer again.
Brice B.Business was not open at posted time. Owner/Manager was over 30min late of opening time. I ended up using the after hours check in process to drop off my trailer. This however will not stop me from using U-Haul for my moving needs.
Frederick H.The pick up went extremely well. Steve was professional, courteous and extremely helpful answering all my questions. I would highly recommend this UHaul location at Prairie Performance.
Deborah H.Small shack. Nobody ever there
Geoffrey W.Steve was great in making sure that everything for us first-time Uhaulers was all set for our long trip!
Diane H.He was so helpful & hooked everything up for us!
Kerry R.I rented for 2 days I told him I only needed one day still paid for 2 days he said uhaul would refund me . When I returned the same day No refund
valerie H.Very professional and helpful.
Tom B.Facility was closed
Geoffrey W.Great friendly service!
Joann R.U-Haul app self check out sucks. Doesn't work well. Photo of trailer won't upload. No one around to help even during business hours.
Michael J.We were supposed to pick-up in Fremont. The location was changed without our knowledge. Fortunately, he did wait for us to drive to the different location. He told us we needed a 2" ball - we had 1 7/8" ball. He stated he didn't have one. Then my husband saw one laying there in an opened package on the shelf - why lie to us? At first he was uncooperative - when he realized my husband was going to do everything to make this work he finally started working with us instead of against us. What can you do - be honest, be helpful from the beginning!
nancy M.Great service!
Anne F.Unit rented was in desperate need of a front end alignment to the extent that had they been open I would have returned it for another. It was also dispatched with a non-functioning left tail light assembly which required a roadside service call.
Will H.No one was at the location during posted business hours.
Mike E.We have used this location twice now and both times it has been hassle free. I give it 5 stars.
KEVIN D.Unfortunately, I returned the rental trailer 1 1/2 hour late and had to pay for an additional day, otherwise this location is good.
Dean H.Due to shortage of trailer availability this was the nearest location for pickup. 50 miles. The other bad news, I was required to return to the pickup place. Not at all convenient. 200 miles and 4 hours. The trailer was great. Towed well and everything work.
Arthur H.The entire process was Excellent !
Dean H.I returned the trailer there during business hours but nobody was there so I never saw anyone or went inside. I spoke to Steve letting him know I dropped it off and he was very nice and friendly. No problem whatsoever.
Bryan S.Great service and was given an upgrade when the truck I reserved was not available. When I dropped off the vehicle trailer I was informed that the chains had not been secured into the vehicle.
Susan C.Steve was pleasant and easy to work with. Got me hooked up and on the road in no time. Easy to return as well.
Michael W.The owner was upset that I made my online reservation for the same day as pick-up. I rent trailers all the time. He told me to make sure I make them earlier as he was busy and did not have time for this today. He went on to say he was busy with his mechanic business and should have just closed for the day. I feel he was rude and angry. I tried to make small talk to get him to relax but it did not help. I like Uhaul and have rented dozens of pieces of equipment over the years.
Kris R.Disappointed that pick up location is not guaranteed when I reserved the truck over a month in advance. I understand other pick ups/drop offs occur but a ten+ mile difference adds to my travel time and plans.
Veronica T.Dirty and no place to park large vehicles. Need to use rocks in driveway or chip and seal it! Muddy mess
CONNIE T.Quick and easy access. Owner was very helpful and professional. Will use again.
John S.The location I requested and needed was right next door to the items we were moving, but instead you gave me a location 9 miles from where I needed. I also received confirmation that had me picking up at noon (when that is the time the location actually closed). I was overall very disappointed in the set up and request of reservation, but Steve where we picked up the truck was excellent and apologized for the run around we received.
cheri S.Smooth experience & equipment was tip top shape. ¡Gracias!
Kenneth K.easy drop off no problems at all.
sandy E.Very congested office. A lot of extras on the unpaved lot. Despite these service was fast and friendly.
Frank B.