Customer Reviews for Powerhouse True Value Rental
(U-Haul Neighborhood Dealer)

106 comentarios

703 S Houston Lake Rd   Warner Robins, GA 31088

(478) 225-4130

Horario

  • Lunes
    1 p. m. - 5 p. m.
  • Tue–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(478) 225-4130

703 S Houston Lake Rd
Warner Robins, GA 31088

Servicios en esta ubicación:

Horario

  • Lunes
    1 p. m. - 5 p. m.
  • Tue–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dexter C. 
Clasificación:
2.0

The employee was rude and inattentive. His phone was more important than my business. And once he quoted me a price double what was expected, he was upset that I correct him. He calculated two days instead of one. Once the trailer was hooked up he walked off without asking to check the lights. That might not be required but it should be.

Bruce D. 
Clasificación:
1.0

El cliente no dejó un comentario.

LAYQUANA S. 
Clasificación:
2.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne Marrie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

Staff friendly and helpful. Pleasure doing business with. Highly recommend!

Terry V. 
Clasificación:
5.0

I would recommend using pad locks to secure customer's items. Some Uhals use them.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill M. 
Clasificación:
4.0

Quick and easy experience

Nicki J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCILLE S. 
Clasificación:
5.0

The store and staff were a great experience. Everyone was very friendly and helpful. I was taken care of quickly and efficiently. Huge shoutout to this store. Equipment I needed was available.

Luis S. 
Clasificación:
5.0

Just keep up the great customer relations!

Dale D. 
Clasificación:
4.0

as far as maintenance, check the air in ALL of the tires.... I had to find a tire pressure machine to ADD air to ALL of the truck tires and 1 of the trailer tires!! But staff was cooperative & customer friendly...

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B. 
Clasificación:
5.0

No utility dolly at location or moving quilts. Main uhaul location had quilts but no utility dolly. I had to pay for the extra miles to go to the main uhaul location and wasted moving time.

Peter S. 
Clasificación:
5.0

Only issue I had was that the roadside assistant never picked up. Had to call a locksmith...

Vernon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda R. 
Clasificación:
5.0

Super fast, friendly and helpful

Quang D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

demonie M. 
Clasificación:
5.0

All the people in the store were so friendly. The guy that helped us was funny and had great customer service. Answered all our questions by just giving a simple explanation while he was gong through the contract. They made the moving process great. Definitely recommend and will go back if needed!

Manuela M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley D. 
Clasificación:
2.0

When I explained that the amount they were charging for gas wasn't right because of how the initial store gave me an almost empty truck they pawned me off on corporate instead of acting with integrity and trying to help me. Even when I had receipts.

Stephanie H. 
Clasificación:
5.0

I have rented at several places in the city of Warner Robins. These guys are one of the best and I try to go back to them when I need a rental.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin V. 
Clasificación:
5.0

This was for a 5x8 trailer rental.

Dalena L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tony B. 
Clasificación:
4.0

When a customer chooses this location, have a caution messagecto pop up indicating the fact that they do not have after hour drop offs and the closing time for Saturday.

Tina J. 
Clasificación:
1.0

The truck was dirty dog hair in the seat and floors dirty

VERNON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent G. 
Clasificación:
1.0

Good thing they had a truck

Monica B. 
Clasificación:
5.0

Keep it up. The people were kind and friendly. They made the experience very pleasant.

Wilbur M. 
Clasificación:
4.0

We didn't get the truck at the time it wS scheduled. We have look fir a different location to get a truck.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james W. 
Clasificación:
1.0

The place wouldn't take my card, the Uhaul was dirty, and it sounded like it needed serious maintenance.

Trevour M. 
Clasificación:
3.0

The storage compartment smelled like a dead animal.

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alferd G. 
Clasificación:
5.0

Courteous and fast service.

Emory J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tuwoski C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

randall L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc K. 
Clasificación:
3.0

The lady that checked us in was rude

Pat B. 
Clasificación:
5.0

The only problem we had was the ramp .. it was hard pulling in and out .. but other then that .. That was a great move !!

Patricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura S. 
Clasificación:
2.0

The truck was not clean. Dirt on floors and wrappers. I feel a truck rental should be similar to car rentals - extra clean and ready to use. The truck needs its driver and passenger door aligned. Must slam shut to ensure it's closed. Pick up time was 3 pm Friday. Arrived at 4 pm Friday and was told my truck could have been rented out as I was late. Uhaul apparently only allows a 15 minute allowance for delayed pick up. Also was going to return uhaul after hours as I saw I was able to do this via my phone. This establishment has a gate and therefore I wasted a trip in the middle of the night for nothing. Overall I suppose the truck served its purpose in allowing me to move a lot of home furniture over the weekend but I have to say I will look at alternative truck rental options and pick up location options for future rental's

Adam R. 
Clasificación:
5.0

The guys at powerhouse were very friendly and helpful.

Philip L. 
Clasificación:
5.0

Upon entering, the employees at the location acknowledged and greeted my daughter and me. The employee that processed my reservation provided excellent customer service. The costs of this rental were so equitable that I did not ask if there was a military discount. I will recommend this U-Haul rental location to coworkers and friends of my military community.

Diana S. 
Clasificación:
5.0

The guys there were VERY helpful to me and helped decrease my anxiety level. I really like them!

Teressa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN B. 
Clasificación:
5.0

No suggestions necessary. Awesome experience, great customer service

CARMEN A. 
Clasificación:
5.0

This guys are awesome never a disappointed Thank you guys

ALPER U. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
5.0

Very good staff at this location …two thumbs up!!

TERRY S. 
Clasificación:
4.0

Equipment is ok. This location didn't have light extension light cable available so I have to go to different location to pick that up.

QUANG N. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE W. 
Clasificación:
3.0

Quick service but needs more friendly faces and people.

KINA D. 
Clasificación:
5.0

Nice service. Quick and friendly. They do a good job for U-Haul.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
5.0

Customer service was great

DWAYNE L. 
Clasificación:
5.0

Uhaul charged me for two days even though I only had the truck for about 28 hours. I didn't appreciate that.

Larry S. 
Clasificación:
3.0

Was charged for a 26ft and received a 15ft. I was just the driver so details of the agreement was not discussed and salesperson made no attempt to. After calling customer service I was given the run around. There was not issue taking my payment, but hoops to jump through to get a mistake on u-hauls mistake corrected.

RYAN J. 
Clasificación:
3.0

I had to go three places before I finally got a truck was supposed to pick truck up at 8:00 that store had no truck they sent me somewhere else that store had no truck third place finally had a truck was told that I was going to get a $50 credit for my inconvenience and the fact that my truck wasn't there after I made a reservation 5 days early even called the day before to verify reservation and was told yes everything's fine truck will be ready in the morning needless to say still haven't gotten my $50 credit

JAY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrel L. 
Clasificación:
5.0

Very friendly and helpful

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY P. 
Clasificación:
5.0

John was extremely helpful even though he did not have most of the equipment we reserved. He set us up for a place to get a truck. We returned and picked up a tow dolly and after the third location didn't have the remainder of our order he found a fourth store where we could get those items.

Donald T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA W. 
Clasificación:
5.0

I had people to help me move coming to my house at 10am. I reserved the Uhaul 2 weeks early. The first location given had plenty of trucks but no one worked there and no one ever answered the phone. Not even the ability to leave a message. Called the scheduler and was given a second location 3 days before my move. The day of pick-up that location didn't have a truck available. Was sent across town to a 3rd location. Powerhouse took care of me but not until after the hassle with Uhaul.

Jeffrey F. 
Clasificación:
5.0

They have great customer care service I highly recommend this Uhaul company thanks so much

ARMAR M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rondy W. 
Clasificación:
5.0

No improvement needed!

JIMMY S. 
Clasificación:
5.0

Easy pick up and drop off. Service was great very friendly.

DALENA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDIS B. 
Clasificación:
1.0

Charge me more money than reservation rude attitude and defected equipment

CORY W. 
Clasificación:
5.0

Everything very good

Thomas M. 
Clasificación:
3.0

It was a little frustrating that all the parts and equipment we had rented was not avalaible at the same facility. It was 3 minutes down the road. Customer service to me would have been someone else going to pick it up for us rather than my husband having to do that the morning of our drive. Otherwise everything else was fine.

Alexandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

INDRA A. 
Clasificación:
3.0

John and the staff at this location were very friendly and helpful. There was a problem. With ants in the truck and I mentioned it to John and before I could get back home he was on the problem... So for Excellent customer service and I will be using and referring this location to.everyone.

KATINA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
5.0

Had problems with my personal vehicle and needed to drop the u-haul trailer off in a different location then planned. He knew we were in a hurry to get back to the mechanic and was fast and helpful

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY O. 
Clasificación:
4.0

This location was great! The overall experience was terrible!!! We had to deal with an Albany Ga store to rent an additional truck and it was bad! Also, there should be some kind of explanation about reserving a vehicle not meaning you actually will be able to get that truck!

Mary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIGAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL C. 
Clasificación:
3.0

equipment was ok ... not perfectly clean, it was an older trailer ... back door had some rust

RAFAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

lyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARNELL G. 
No se han enviado comentarios para esta ubicación.

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