Customer Reviews for Postal Xpress 2
(Distribuidor de U-Haul del vecindario)

40 comentarios

20403 FM 529 Ste 240   Cypress, TX 77433

(832) 529-4607

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 7 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(832) 529-4607

20403 FM 529 Ste 240
Cypress, TX 77433

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 7 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I found the key drop off by the grace of God alone who the hell puts a tiny orange key box in the small alley behind their building that no one drives past. Also the instructions said it would be at the entrance not in the alley where Batmans parents were killed..

ROBERTO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE N. 
Clasificación:
1.0

Don't rent trucks that have brake problems

MENKIN JOWANDA B. 
Clasificación:
1.0

Postal Xpress employee was very slow and I had to wait 30 minutes (for two people ahead of me). More employees needed on a Saturday

TIMOTHY O. 
Clasificación:
3.0

It was an after hour drop off spot no one there at 1130 PM l took pictures and dropped off equipment. And placed contract in drop box. Still charged extra by uhaul.

CASEY A. 
Clasificación:
1.0

Worst experience ever I tried to hire helpers paid $400 never got any helpers and you still have my money I'm never going to U-Haul again

joseph R. 
Clasificación:
5.0

Completely satisfied.

NOEMI V. 
Clasificación:
5.0

Great service!!!

RICHARD P. 
Clasificación:
3.0

System was down...regional manager had to come in and complete the rental.

JONATHAN C. 
Clasificación:
3.0

The truck was dirty. They didn't have the furniture blankets we requested when we ordered. The kid gave us the wrong code and we had to stand in line again for him to come out and figure out he didn't give us the right code. The truck also made a tapping sound that bothered me. I took it to another location (a real uhaul dealer) for them to listen to. It would have been a major deal to try to find another truck so I could turn it in. I ended up using the original dirty tapping truck and made it to my destination.

MARY S. 
Clasificación:
1.0

The check in person did not know his uhual username and password and was not helpful. It took 2 hours just to wait and drop off the trailer.

BENJAMIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN H. 
Clasificación:
1.0

Postal Xpress ripped us off on return of the truck. I keep calling U-haul about this issue but just sit on hold. I rent from U-Haul all the time. Look at my passed rentals. Never have we ever been charged this much. Not happy at all. Probably going to fire U-Haul and go back to Enterprise.

TIMOTHY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUZ MARLENE T. 
Clasificación:
5.0

Turning the letters on the combination was a pain in the butt! Hard to turn to make the code word

Amanda G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy F. 
Clasificación:
2.0

Everything was great but at the end wen I returned it I didn't check the gas wen I got it that was half a tank and the computer said full tank so they charmed $45 more.. not cool..I should of Chechk before leaving

Henry C. 
Clasificación:
2.0

Double check the inside of the vehicle. Also the steering components were loose inside. Also alot of outside damage.

Jared D. 
Clasificación:
1.0

The location conducts a very unsafe work environment when it comes to protecting customer personal information. I asked the woman to please turn the screen away from all of the other customers when typing in my credit info as well as full name and address. She refused. This was after I was asked to provide assurant references which was insulting. With an 800+ credit score handing over an ID and platinum amex I was treated like a convict to rent a van. Ridiculous.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cielo P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leah B. 
Clasificación:
2.0

The woman working with me did not know the system. She gave me the wrong truck. When lock didn't work, she had to call for instructions to switch. I didn't select this location for pick up but was forced here despite my chosen location having the truck I wanted in their lot the whole weekend (I live around the corner from it and moved much of our furniture from our storage room at the preferred location). Also, the combination lock on the truck did not function well. It needed oil or something. My son injured his thumb trying to get it to work. Finally, they did not have the dolly I had requested and wanted. I had to used one that did not work best for what we were moving. And you mislead with your posted pricing. I spent $160 for and in-town, one day move. Ridiculous! We'll go elsewhere from now on.

Sally R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Arun N. 
Clasificación:
3.0

The equipment I paid for was not in the truck which caused my move to be pushed back and a host of other issues. I would not recommend this location.

Vanessa J. 
Clasificación:
2.0

I called on my cell phone to find nearest U-haul truck. They found one at the poastal xpress 2 for me. When I arrived the person inside said it was all online and told me to follow instructions. This was new to me. There were no stickers on truck to help me get thru process. It took over an hr to get set up and I had to call uhual multiple times because mobile app would not work. I finally got all set up thru website thru internet explorer. The setup process is ridiculous. I understand the concept but all I originally wanted was to walk in pay and get some keys. Not take over an hour and get all angry over the mobile app process. Overall uhual truck and rates are great but the app is terrible. The poastal Xpress 2 location was no help at all and needs a poster hung up outside to verify it's a uhual location and with a basic how too instructional poster. Not to tell someone that it's thru an app that didn't work and I had to call someone anyways to setup. Initial setup from a new customer needs more care or instructions. I would not recommend this service thru an app to anyone else. Very frustrating but I do like the concept. Needs improvement

andrew L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cameron S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cormean T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mathew J. 
Clasificación:
4.0

The office was hard to find since it was on the side of the strip, but once I found it, the rest of my experience was great!

Caleb B. 
Clasificación:
5.0

Drop off location was hard to find, but when I finally did the personnel were extremely nice! Also before dropping off the truck I tried to call customer service, and guess what? No answers again!!! Is there someone answering phone calls? Or do you not even care about that!!!

Bryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikeicia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

judy C. 
Clasificación:
1.0

El cliente no dejó un comentario.

beverly P. 
Clasificación:
4.0

The service was excellent and the vehicle was clean. However the vehicle maintenance left something to be desired. The steering was very loose and out of alignement. Had to fight it the whole three-hundred and fifty miles plus. Was totally worn out at the end of it.

Edward E. P. 
Clasificación:
5.0

Only drop off needed on weekends.

muzhar M. 
Clasificación:
2.0

El cliente no dejó un comentario.

KEITLYN B. 
Clasificación:
1.0

Have staff who know how to handle Uhaul rentals or who at least take responsibility for figuring things out. Have the equipment contracted for available at the time of pickup i.e. blankets and mattress covers. Be prepared to rent the vehicle at the contracted time.

Gabriel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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