Comentarios del cliente para Postal Annex Service Center #8

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Postal Annex Service Center #8

Grado total:

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Dan O. en

Grado:

To busy

Marco C. en

Grado:

El cliente no dejó un comentario.

KEITH S. en

Grado:

The staff was fine, but the truck was dirty. Not a big deal though. What was a big deal is that the regional center tried to switch my reservation two days before my pick up. This was wrong because I did everything right. I reserved the vehicle six weeks in advance and some other place double booked with no real warning or time for me to change plans. I protested and got my reservation back but no call from a supervisor as I requested. But, I did get my truck so all's well that ends well.

Theresa W. en

Grado:

El cliente no dejó un comentario.

PATRICK S. en

Grado:

Keep doing what’s being done right now. Great customer service and everything. Unfortunately I did not get their names but the two women that were there were very helpful and nice!

Jose T. en

Grado:

The parking lot is in the back of the office but there is no signs there showing where the truck should be parked, it took me a while to find the box to drop the keys because of that reason.

Rodney C. en

Grado:

Offer Senior Discount

Maria B. en

Grado:

The vista location was great but the location where I made the reservation in San Marcos off via vera Cruz in brake stop shop was horrible bad customer service they need to close that location down, so unprofessional and rude. It seems like they're not intrested in doing business.

Scott G. en

Grado:

The truck MUST BE REPAIRED! There is a problem with this vehicle. Perhaps it is a clogged fuel filter - I don't know. The truck "stutters" and shakes as you drive it. It is DANGEROUS in heavy traffic. It almost becomes unresponsive when it is doing that. I rent 4 to 5 times a year, and have never, before today, felt afraid while driving one of your trucks. PLEASE get it in for maintenance. Scott Gregory

Alyssa J. en

Grado:

El cliente no dejó un comentario.

Diane B. en

Grado:

El cliente no dejó un comentario.

Rodney C. en

Grado:

Find a way to not keep having to take pics of our driver's license!!!!!

DANIEL h. en

Grado:

El cliente no dejó un comentario.

Alvaro M. en

Grado:

El cliente no dejó un comentario.

Isaac L. en

Grado:

El cliente no dejó un comentario.

Joshlee R. en

Grado:

El cliente no dejó un comentario.

Wendy H. en

Grado:

El cliente no dejó un comentario.

Lawrence W. en

Grado:

Everything was great!

Jacques R. en

Grado:

El cliente no dejó un comentario.

tiffany p. en

Grado:

Everything was great. Two reasons for the 4 star rating. One - The windshield was very dusty and when I utilized the windshield wipers and fluid, it spray into the cab and the water/solution smelled of sewage. It was disgusting. It sprayed all over me and into the cab. The cab of the truck and my arm smelled of sewage for the rest of the day. The smell was so rancid I nearly threw up while driving. I'm sure windshield fluid is something that is small and easily forgotten, but that completed ruined what was a pleasant rental. Two - The drop off box for the key was all the way around the building, which yes the employee had made sure was communicated to me. There should be a drop box by the back door similar to the box where you pick up keys. Walking is not the issue, safety should be taken into consideration when asking a customer to walk alone in a completely empty back lot when the sun is going down.

Sam M. en

Grado:

Was charged for cleaning even though I brought it back cleaner than when I got it.

MICHAEL RICHARD R. en

Grado:

Employees very nice and rental process was very easy!

MOHAMMAD F. en

Grado:

Excellent

TOMMY S. en

Grado:

So quick and easy to rent and return at this location. Amanda was so much help and had amazing customer service. Thank you so much for your assistance.

Kristine M. en

Grado:

El cliente no dejó un comentario.

Delson D. en

Grado:

the Place I reserved the truck ended up not having it. I was then asked to go to a different location. That location had the truck but didn’t have the appliance dolly or blankets ready. They had a dolly but only a fraction of the purchased blankets. They offered a refund, but I declined. I needed the blankets. They called around and sent me to a third location to pick up the blankets.

Jennifer H. en

Grado:

El cliente no dejó un comentario.

MELISSA J. en

Grado:

El cliente no dejó un comentario.

Dmitry O. en

Grado:

Very helpful staff at postal annex location, helped me get in contact with border control checkpoing on 5 freeway to see if a 15 footer must stop for inspection. I want to bring your attention to an employee at location (Tuskers automotive) where my pick up was scheduled for originally. I believe her name is Celeste. She was extremely rude, confusing, and unprofessional. Specifically, she called an hour after I already received a call from the new pickup location and said that my truck was no longer available. I explained to her that I already received a confirmation call, and instead of clarifying the situation she basically threatened to cancel my reservation. Very poor customer service on the part of Tuskers.

PAMELA C. en

Grado:

El cliente no dejó un comentario.

JEREMY G. en

Grado:

When I drop off a truck that's clean and fueled I don't expect one of your minimum wage employees to bitch about the sweep job in the box and actually tell me I need to do it over again. With the money I dropped, it's there fucking job as far as I'm concerned. I'm going with enterprise next time.

terry p. en

Grado:

El cliente no dejó un comentario.

Naomi L. en

Grado:

El cliente no dejó un comentario.