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KRISTOPHER Y
Customer Reviews for Postal Annex of Glendora
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Nothing everything was great and friendly.
VICTOR HAlways great service!
KEVIN HGood customer service
ROBERT PService members were helpful and courteous.
GARY LThe two that run this location were very nice and helpful. I'll definitely return when I need a trailer or truck.
KEVIN HSherry was amazing and easy going The store also has so many cool things in there to buy
GUILLERMO JThe Lady working there was incredibly helpful and kind thanks!
JAY PThe self check in experience is clunky, takes way too long, and was inaccurate at times with pickup mileage and gas. The app also had a glitch at one point when I was reading the truck agreement annd then I couldn't check out. and it took a long time to get a hold of U-Haul to address. I appreciate a self checkout, but U-Haul needs to optimize the experience
Steven AThis truck I used needs transmission service did not shift well and had a hard time going up a small incline And max speed was 40-55
JOSEPH ILove Mike !!! Would never go anywhere else to rent a U-Haul!! No improvement needed .
HEATHER EWell prepared and easy experience.
James HProfessional , courteous and family friendly
SIDNEY HPlease don't rent a truck to a customer with error codes on the dashboard and when they bring it up tell them to just fill it with gas and see what happens. It became a major inconvenience, set me back an entire day and cost me a lot of priceless time as well as money.
MICHAEL WNice staff and would definitely use this place again.
Anthony PVan smelled like a smoker used it. No other issues. The store is FUN to visit. Cool upscale sports jerseys at awesome prices just in time for Christmas or the new year.
TIMOTHY OIt was great. The lady that helped me was awesome.
JENNIFER RI don't know what could improve because Michael at the Postal Annex in Glendora where we get our U-haul rentals is a phenomenal person and gives us prime service all the time and is accommodating to a tee. I would recommend this facility to everyone. His shop is very clean and organized. It's always a pleasure to go there.
JUDE BIt was great and quick process to pick up and drop off. Gracias
JAIME VService was great
ROB TI had issues with the mobile app. For some reason it took multiple restarts of the application before I was able to see the "pickup truck" button.
Nathan OI was told if I dropped the equipment off on Sunday night that I would get Credit for turning it in early. My invoice did not reflect that.
CHARLES DMike always makes it easy!!!!!!!
HEATHER EVery kind and thoughtful workers
VANESSA REverything is always perfect! Keep up the amazing work! Everyone there is friendly and helpful.
JUDE BPrior to my driving the 26 foot truck, The rep offered to drive it out of the very tight parking spot which was much appreciated.
RICHARD MThe service at postal annex in Glendora was outstanding.
HECTOR VThe windshield was dirty but other than that, everything worked out well.
Gary GThe staff here are great. They made sure to explain everything and answer all my questions. I was in and out fast and the truck was in great shape. This is my second time here and I would return for a third.
MICHAEL BSherri has to be hardest working person at Uhaul. What a pleasant experience. Very kind and on top of things…;;;:
MICHAEL CIt's hard to find good customer service these days. I appreciate how Mike and Sherrie make me feel like I'm an important customer, even if I'm only renting a moving van for one day. Because of that, I will continue to return to their U-Haul office whenever I'm in need of a clean, easy to rent and easier to drive van. Love this place!
Nancy NAdd a manual or electric wench to the auto trailer.
John CGenial
MOHAMAD SGreat professional and friendly service
Quisha CVery nice owner. Easy pickup and drop off
Ashley ANothing.
LUIS PThe Employee was very helpful on giving me information & making sue my rental unit was ready to go on schedule time. I was in & out of there in no time. Thnks a lot for that . I brought it back the way I received it.. Thnks much Appreciated. Iwill be doing business with you guys in the future aswell as give your corporation a recommendation. Thnks
Arthur NWish the truck was in better shape. They told me the truck was 1/4 tank full but it was actually 1/8 full. Wasn't charged when dropped off so that is fine, but realistically it was 1/8 when I got it. Cabin was loud and the wiper blades needed to be replaced
Todd BRecently remodeled store in North Glendora. Easy in & out to rent what you need … this is my 3rd time in the last 4 months renting a much needed van here. Mike & Sherry give excellent personalized service. Can't imagine going anywhere else.
Tim OAbsolutely nothing! The whole process was seamless. Please don't change a single thing.
sean dNothing to improve. Both times that I rented a VAN there at the Glendora UHaul, everything went perfectly. Mike &/or Sherry will get right on your request quickly & get you in & out in a personable & professional way. They truly accommodate you. They just laid new flooring at their cost & office looks clean & neat. I'm very happy with this business.
Tim OTruck was older but ran well. Passenger door lock didn't work, I had to go through drivers side to unlock door. It would be nice get trucks with cruise control and ones that get better gas mileage. It did run well, but used a lot of fuel on the hills.
Randall LCustomer service was first rate, thank you guys.
Jeffery LLove this location!
Lisa BNone j!!
DAVID VEasy to reserved and pick up and drop off ....
MIGUEL NIt was a very seamless process. I would highly recommend using this U-Haul.
Tashi Cfast and efficient! Thank you
Lisa BThe service was excellent. The representative was thoughtful and very helpful. I would not go anywhere else for moving assistance.
Martha PIt seems that we the customers are now doing all the work. Don't like it. Go back to customer service.
THOMAS TSmoking in a rental car/ van should not be allowed. The van smelled so bad, I couldn't drive it without having the windows open even in the cold. It was not cleaned either. This was a very bad experience
JACK K