Woman who helped me was very pleasant and informative.WILLIAM M.
Customer Reviews for Postal Annex 4
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Top rate - don't change a thing.Dennis S.
Don't charge a fuel fee when I return it with the same amountDerek B.
I waited two hours for Mt reserved truck, which they rented to someone else as I waited for paperwork to be figured out. At the end I ended up Paying an additional $982.00. This was totally unacceptable. But what can you doHelena S.
El cliente no dejó un comentario.MONIQUE H.
El cliente no dejó un comentario.JOLENE W.
I was overcharged and made out to seem as if I was a liar when trying to resolve the discrepancy with Postal Annex Manager Ivonne. The willingness to be proactive was none existent. I waited a week calling for verification everyday only to get shut down with she doesn't own U-haul. Ivonne never listened to my explanation and kept trying to get me off the phone. Yes you don't own U-haul but you provide a service using them so your just as responsible for making a great experience. In the end I was refunded although it was the lack of empathy given causing me stress and anxiety on how I was going to get this resolved. I would not recommend this place for any services as I believe Ivonne only caters to the usual people with ties to services used. Customer service is not a focus here. So yourself a favor and use a store that cares.Shane H.
Very friendly staffSYDNEY C.
Employees were extremely helpful and very courteous.ANTHONY N.
El cliente no dejó un comentario.Daniel P.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Alexandria B.