Great service w U Haul and mechanical work for car!Gary D.
Customer Reviews for Portsmouth Sunoco
(U-Haul Neighborhood Dealer)
Portsmouth, NH 03801
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Sábado9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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No improvements; great experience.Charlotte E.
The people at Portsmouth Sunoco are very helpful and pleasant with their customers. They helped me with my vehicle return even while assisting others. I was impressed with their level of service.Todd D.
El cliente no dejó un comentario.Brett P.
El cliente no dejó un comentario.Emilee S.
After traveling 1/2 hour into trip traffic called for heavy braking and the vehicle brakes were not in good shape cause entire vehicle to shake. Pick up location was not a manned location so no turn around option. Issue was handled professionally when this issue was called in following end of tripGregory D.
El cliente no dejó un comentario.Troy D.
El cliente no dejó un comentario.John D.
The box truck I had rented had a water leak in the cargo area. I was transporting samples to a trade show and I had wet clothing samples that I had to pay out to dry for the first day of the show. Then I had to also have wet samples upon my return form RI to Maine. I feel like a refund for 50% of the rental costs would be fair.Chris P.
El cliente no dejó un comentario.Anthony L.
Drop off location was closed.Lisa L.
El cliente no dejó un comentario.Ryan B.
It would be helpful if somebody that worked there knew about the process and could answer questions.Virginia S.
El cliente no dejó un comentario.Jack C.
El cliente no dejó un comentario.Catherine R.
Unlimited use of a professionally maintained 54 1/2 foot Sparkman & Stephens yawl until all of his or her grandchildren have graduated from MIT or law school.Jim C.
The return process was quick and easy! Great experience!Owen G.
El cliente no dejó un comentario.LEON F.
We did not receive the right truck according to our paperwork. We were charged a "safe-drive" fee without even asking us, even after we declined "extras" on our contract. I called to address this with the location and was told there was nothing they could do. After the return we were told the area GM would call us to address the issue, we have not heard from anyone to date.Corey G.
The app drop off is too involved and not easy for those who aren't tech savy. Took almost a 1/2 hour. Not worth it.Signe L.
The staff at Sunoco were so amazing! Everyone was very friendly and incredibly helpful. I've already been spreading the word!LAUREN M.
El cliente no dejó un comentario.JAMES R.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.Michael B.
Great family run business - they helped me in a pinch and made this process so easyKim B.
El cliente no dejó un comentario.Charles C.
El cliente no dejó un comentario.Krystalle D.
El cliente no dejó un comentario.Aaron M.
El cliente no dejó un comentario.Timothy H.
See above comments. Said no for helpful personnel because it took an hour and three people to help us. . Also we only had the truck for 8 hours but had to pay for 2 days. Why no one day rentals?Peter S.
Location was closed when we returned truck. Might have been nice inside, but outside image is not comparable to a Uhaul site.Wayne F.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.Holly M.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Wendy D.
Nothing. We were assisted in Portsmouth as well as Hampton by EXTREMELY accommodating people. Both locations went above and beyond!Donald D.
Cruise control should be standard, especially on long trips. We drove 3000 miles without it. Ouch.JOHN M.
El cliente no dejó un comentario.Ty A.
El cliente no dejó un comentario.Daniel F.
Geno, the owner was excellent in every respect. I needed the truck at the last minute and he was able to accommodate me. He was friendly, polite and said he was always there to help. He really turned my day around. A stressful situation was under control and I left to enjoy my day. I most highly recommend Geno and his business!!!MARCIA O.
Nothing to do with the pick-up location. UHaul has *GOT* to work on the rental model. Having a last-minute (to us) change of vehicle, location and time--with the potential of no rental at all--is not a sustaining model. Knowing this is a possibility will make me look elsewhere the next time I need a truck.Georgia W.
I was very pleased with this location. Geno was extremely friendly, helpful and knowledgeable.Matthew I.
El cliente no dejó un comentario.Tim B.
El cliente no dejó un comentario.michael H.
very good customer service. vehicle worked out fine...michael H.
See above commentKristin B.
We were pleased all the way around!Hayden M.
Best Uhaul experience I have had yet. Going to go here from now on!Peter M.
Not much improvement required - friendly, helpful and processed the paperwork quickly. It is a small location, so not a lot of availability, but good service and they had the trailer I needed to transport my mower.ROBERT D.
Helpful, friendly and great customer service!Kate L.
El cliente no dejó un comentario.Chalmers M.
No need for improvement here: The have excellent Customer ServiceKATE L.
No need for improvements, They provide Great customer serviceKATE L.
El cliente no dejó un comentario.Shuji S.
great placedave P.
Find more people like Gino ! He was great !Thomas R.
Worst experience I've ever had in regards to the customer and scheduling departments of national uhaul. The local person at the Sunoco was beyond helpful. I have submitted a complaint in regards to the scheduling department and the verbal abuse that was directed at me as a customer and what is by far appalling behavior and customer serviceDan S.
El cliente no dejó un comentario.Bruce A.
El cliente no dejó un comentario.julia M.
great servicedave P.
Absolutely a joke. Took about a hour to complete. Called someone in Georgia who transferred me and was on hold for 20min no one answered. I will not rent again. Budget or Ryder is getting my business. To top it all off I still had to return at 3 even after talking almost a hour to get help. So as for my comment you should give to your next customer... give them the number to some other rental companies in the areaPAUL M.
GREAT PLACEeric M.
El cliente no dejó un comentario.Heather M.
Helpful staff who gave us all the pointers about rental.Leslie S.
El cliente no dejó un comentario.David A.
Great customer service...quick and easy in and out.Michael M.
I cannot think of a thing to improve the experience.Joseph B.
Friendly and efficient , hooked up then trailer while I was settling the paperworkFrancis C.
El cliente no dejó un comentario.Steve T.
Great people......very helpful. Took the time to be sure everything was understood. Would use them in the future and recommend these people!!Stephen B.
I was given wrong information and totally different pricing now have to chase it all back to get my money backMICHAEL P.
great location, and serviceDENNIS C.
the owner was great.EDWARD P.
There was no indication of where to park the truck at this drop off location, and the key drop box was unmarked. I suggest making signage for both of these things.Emily H.
Better signage as to where to drop off the key during weekend while closed... this is a 24 hr drop off center. I called 800 number and they were very helpful.caroline R.
EXCELLENT SERVICEdave P.
El cliente no dejó un comentario.Robert F.
Overall very good experience with a fair price. Gracias.Anthony L.
Minimal space available for drop off. Unclear where to drop after hours. Poor lighting. Paperwork box?Christopher R.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Aurele Lobo F.
fantastic servicebryan L.
El cliente no dejó un comentario.Jenny L.
Great experienceMARGARET C.
El cliente no dejó un comentario.Mario B.
GREAT customer service!William C.
Only concern is that the engine light was continuously on. Cell phone activation at site did not work.Gerard T.
El cliente no dejó un comentario.Hugo M.
The employee was very helpful and explained everything in and out really quickly even let me borrow his personal hitch because I forgot mineOLIVIA L.
Nothing much here, they were great. Keep up the good work.Sharron M.
Helpful, friendly and humorous staff.Shawn M.
great placekevin M.
El cliente no dejó un comentario.Gail G.
I would have liked to have known that I needed to drop off the truck by the same time the next day because I had to pay for another day. Otherwise, they were great! Also, there were 2 uhaul places on the same road, I went to the wrong one and the manager gave me a ride to the right location. I was very appreciative since I was dropped off.Melissa V.
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