Customer Reviews for Portland Street Auto & Body LLC
(U-Haul Neighborhood Dealer)

607 comentarios

487 Portland Rd   Bridgton, ME 04009

(207) 803-4069

Horario de oficina

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Servicios en esta ubicación:

Contáctanos

(207) 803-4069

487 Portland Rd
Bridgton, ME 04009

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Jean C 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN D 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVIE I 
Clasificación:
5.0

The folks at Portland Street Auto Body was very nice and made the whole rental experience very easy. The van was not clean but other wise seemed well maintained.

CHARLES B 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B 
Clasificación:
3.0

I was an hour later than the scheduled drop off time and got charged for an extra day. Which was after I paid over $400 to rent a 5x8 trailer for three days. Seems rather petty.

WARREN D 
Clasificación:
3.0

Overall it all went well

ROGER D 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA S 
Clasificación:
3.0

El cliente no dejó un comentario.

George M 
Clasificación:
5.0

The staff at Portland Street Auto & Body are excellent. Pickup was fast, efficient, and friendly. I dropped off after hours but there was an off duty employee on site who unhitched the trailer for me. I could not have hoped for a better experience.

Kevin N 
Clasificación:
5.0

Great people, super helpful!!

GLENN G 
Clasificación:
5.0

¡Gracias!

DANIELLE M 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK F 
Clasificación:
4.0

It took 30 minutes and 2 calls to U-Haul support to pick up my rental. First it would not let me start the check in process and made me reenter my details 3 times (even though I completed the pre check in) and then it kept telling me I hadn't uploaded photos when I had.

CHARLOTTE W 
Clasificación:
3.0

Clearly the software used by Uhaul needs some serious work. I don't know if it was the workstation or the network service but it took over a half hour for her to get through the process to rent the vehicle. The delays between screen updates were incredible. NO BUENO!

PETER C 
Clasificación:
5.0

Place was closed when I dropped off

STEPHEN M 
Clasificación:
4.0

All good here! Only thing is that they overcharged me $30. I reserved it for 149 and they took the liberty of adding extra insurance.

DERECK C 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM G 
Clasificación:
5.0

Great place and very local to my home. I did drop it off overnight so no staff were there. I haven't received a call from them with any issues about the drop off/return so I'm assuming everything was fine. ¡Gracias!

EDWARD N 
Clasificación:
2.0

We were told the gas tank was "full" (The gauge looked to be "full"), and upon returning it, we need to fill the tank.There was a gas station <1000 ft from the dealer. We drove 29 miles. When we filled it, it required 6 gallons. Either the tank was NOT full at pickup, or the truck got 4 miles per gallon. The U-Haul dealer dismissed it as "oh well" and sent us on our way. Lost me on that one.

THOMAS C 
Clasificación:
3.0

The rating is due to the fact that my preferred pick up location was 5 miles away. At the last minute I was told that I had to drive over an hour away to get my equipment and they had no way to accommodate me otherwise. The person at the pick up spot was nice and helpful.

BRADFORD W 
Clasificación:
3.0

The tires were all underinflated, I took pictures of the dashboard readout when I picked up the van, and when I returned it, it shows the tire pressure.

Linda M 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK C 
Clasificación:
5.0

Very helpful and thoughtful folks.

RICHARD M 
Clasificación:
2.0

The lady in the office was so rude. For some reason she had a chip on her shoulder as soon as we entered the building. That was a huge red flag to me.I should have followed my instincts and turned myself around and left. This was an emergency move so I didn't have a choice. The 10ft box truck was clean inside but outside was a scratch and dent show. The inside of the truck was filled with water. The outside had dents and scratches all over it. The truck took forever to start each we powered it up. We didn't think it was going to start most of the time. The box truck was also leaking something. On one good note the man working gave us a wood pallet so our items wouldn't get wet. I definitely would not recommend the Bridgton Maine U haul. I could have delt with all the other stuff if the office lady wasn't so grumpy.

DAVID T 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracey M 
Clasificación:
5.0

Just keep up the good work and will all be happy.

DAVID P 
Clasificación:
5.0

Nada

LIA G 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M 
Clasificación:
5.0

Have more pickups available

Cody A 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA J 
Clasificación:
4.0

An error was made with my trailer reservation, but they rectified the error well. Kudos. The dual axle, RV style, enclosed trailer tongue is ridiculously heavy. Those trailers should have a tongue jack like on boat trailers. I had to use a jack to raise the tongue off my trailer hitch!

ALAN B 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM B 
Clasificación:
3.0

Office was small but lady running things and employees were all super nice. Would recommend.

Nathan M 
Clasificación:
5.0

We hauled a trailer for you for a credit. I would not do that again. The added expense at told was not worth it.

BRANDON G 
Clasificación:
5.0

The online rental procedure was painful and took an hour. The app kept crashing and would not find my location.

GREG C 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES B 
Clasificación:
5.0

Absolutely nothing. My experience was perfect.

Brian K 
Clasificación:
4.0

The check-in process with the app was tedious with multiple steps that could have been completed before arrival, I was glad it was not raining...

Jeffrey M 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylon B 
Clasificación:
3.0

El cliente no dejó un comentario.

Wesley E 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis b 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony W 
Clasificación:
5.0

Great staff. They made this so easy. We will be back.

DON M 
Clasificación:
5.0

El cliente no dejó un comentario.

Welcome R 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob C 
Clasificación:
5.0

El cliente no dejó un comentario.

JON K 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE M 
Clasificación:
5.0

Eveything was fantastic!

Laurie D 
Clasificación:
3.0

El cliente no dejó un comentario.

Wesley S 
Clasificación:
5.0

The process of getting a convenient drop off location was a bad experience but the nice people at the Bridgton location made it happen for us. Uhaul wanted us to return the trailer 45 miles away, but we were in Bridgton and that was not possible. If it hadn't been for the Uhaul in Bridgton, we would have cancelled.

shelly h 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M 
Clasificación:
5.0

Dale at Portland auto was the best. So glad he could come on a Sunday morning and do the computer process with me. So appreciated

Marcy D 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith P 
Clasificación:
3.0

Self Checkin/Checkout was a nightmare and would never recommend this - I added 2 drivers with license and phone number as requested - I was not told ahead and the website did not state this, that all drivers needed to be there for pick up. The Geolocator app for check in did now work- had to call the 800 number several times. The truck was filthy inside and out- it looked like someone had just gone mudding. If you are renting equipment someone should be at the location to assist.

Benae F 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas B 
Clasificación:
3.0

The truck box was very dirty !!! Not happy at all.

Deanna H 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R 
Clasificación:
3.0

lack of instructions on how to do get to complete the check out of the truck. App was not going to do it so had to connect to the site. took 30 minutes to complete the process with help on the phone

Christos G 
Clasificación:
5.0

Nothing - super friendly and helpful staff! Couldn't ask for a better experience!

Gary H 
Clasificación:
5.0

El cliente no dejó un comentario.

William R 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody K 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom C 
Clasificación:
5.0

I need a truck last minute . They went above n beyond to accommodate me. I've rented several times always great to me.

SHELLEY T 
Clasificación:
4.0

Help the customer disconnect the hitch, wiring, and property placement when it is returned to the U-Haul center.

Steven J 
Clasificación:
3.0

Not happy with everything overall.

Sarah M 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert D 
Clasificación:
5.0

Nada

Thomas L 
Clasificación:
5.0

El cliente no dejó un comentario.

JANE M 
Clasificación:
5.0

Customer service was Top Notch. Highly recommended!

Michael S 
Clasificación:
5.0

Actually this was one of my better experiences with UHAUL. Very good service. I will rent here again.

STANLEY H 
Clasificación:
5.0

Top notch

SCOTT D 
Clasificación:
3.0

El cliente no dejó un comentario.

Todd G 
Clasificación:
5.0

I’m good

KEN P 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara P 
Clasificación:
5.0

Nothing but positives for the people working here in Bridgton Maine!

steven c 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik E 
Clasificación:
5.0

Nothing with location I picked up and dropped off they were great but you meaning u-haul make it hard with your texted and request for customers to respond to cut it down to one text with basic request for customer to much pain aggravation

DAVID J 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary W 
Clasificación:
3.0

I am so upset with the water damage it is hard for me to give any location a good review but this location did not have anything to do with the leaks and they could not assist with it.

Mary A 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik E 
Clasificación:
3.0

Truck was pos

Albert b 
Clasificación:
3.0

Would not recommend the U-Haul 24/7 self service Very difficult to use and very time consuming. 24 hours after dropped and still have not received a receipt.

CHRISTOPHER R 
Clasificación:
5.0

Excellent service!!! Kind and so very helpful!!! Fifty Stars!!!!

Greg M 
Clasificación:
5.0

Just keep doing what you're doing!

LAURIE T 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN V 
Clasificación:
1.0

The location was closed (no big deal) but signs were confusing about where to park the truck. There are many signs on the property about where NOT to park but nothing stating where to park. I took a guess, drove up the long driveway, and parked near other trucks. There were two signs up there "No trespassing" "We own firearms and a backhoe" which were not comforting for a young woman out there by herself. Walked down the long driveway back to the main garage to return the keys and saw the sign to go on the internet and start the return process UGH. walked back down the long driveway, and did the in-app stuff. I was told I would have to pay extra for going over the mileage (even though someone called me and asked me to bring it to Bridgton instead of the closer Uhaul in Standish). In summary- the signage on-site should be clearer and not as threatening for after-hours returns. And I need some assurance I am not going to be charged for the extra miles I was asked to drive.

Lauren P 
Clasificación:
5.0

El cliente no dejó un comentario.

Andy G 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE J 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom L 
Clasificación:
1.0

The truck was parked on ice, not cleaned, and didn't have the equipment I had reserved. When I reached out to U-Haul they basically said tough, deal with it. I probably will go with a different company next time.

alex d 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN L 
Clasificación:
5.0

Terrific customer service

Bruce H 
Clasificación:
5.0

El cliente no dejó un comentario.

James f 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth L 
Clasificación:
5.0

nothing; they're great!

mat m 
No se han enviado comentarios para esta ubicación.
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