Customer Reviews for Pomerado Rentals & Moving Supplies
(Distribuidor de U-Haul del vecindario)

6024 comentarios

13530 Pomerado Rd Ste C   Poway, CA 92064
(Between 9th St and Meadowbrook Ln)

(858) 513-3937

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 6 p. m.
  • Dom.: 8:30 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(858) 513-3937

13530 Pomerado Rd Ste C
Poway, CA 92064
(Between 9th St and Meadowbrook Ln)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 6 p. m.
  • Dom.: 8:30 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Franco C. 
Clasificación:
5.0

No improvement necessary.

MARK H. 
Clasificación:
5.0

Sam and Mary were always very helpful!

LINDA B. 
Clasificación:
5.0

I would recommend this Uhaul branch time and time again. I am an over 65 year old woman and they were beyond helpful.

Debbie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhiann H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin H. 
Clasificación:
1.0

El cliente no dejó un comentario.

FERNANDO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAKEN P. 
Clasificación:
5.0

Sam was duper nice. I had to change my truck pick up date a few times and he was great about it. Excellent experience!

DANIELLA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Klaas V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachel S. 
Clasificación:
5.0

Sam and his wife get you in and out in a flash. Great people... thanks

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER A. 
Clasificación:
5.0

No issues with location at all. Availability of trucks made reservation confirmation awkward. Experience was still terrific. Online early check-in was easy and worked well.

Steven B. 
Clasificación:
5.0

Sam is great to deal with.

GASTON T. 
Clasificación:
1.0

The customer service was awful. I felt offended when they told me I will pay for any scratch on the truck. I had to leave my vehicle there because it was being repaired by the shop next door. He demanded I move my car and told me I was not allowed to leave my car. I told them that it was going to be repaired by the shop next door. He said I was a liar and went to ask the shop. When I was returning the truck he would not let me finish returning it via my phone because he accused me of damaging the truck. He showed me a scratch that I never noticed and blamed me for the scratch. He knew that scratch was there because he went straight to it. Then before I could say anything he said get my stuff out of the truck then drove off like a mad man.

Marjie P. 
Clasificación:
5.0

Best customer service anywhere

TYLER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

Sam and his son are AMAZING at customer service!

SHAHIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan A. 
Clasificación:
5.0

I have been using Sam at this location for many years. He is the absolute best. Numerous times he is bent over backwards to make the rental as smooth as possible. Great U-Haul location!

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jomo R. 
Clasificación:
5.0

The customer service is second to no one, he's very courteous and helpful, i will always get my rentals from that store, why change when you get the best all the time. Gracias

juan E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis N. 
Clasificación:
4.0

Small location and not very easy to spot from the road

CHARLES D. 
Clasificación:
5.0

Very friendly team. Loved that location! Super friendly, help a lot!

Daria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Augusto S. 
Clasificación:
5.0

Sam was wonderful. I've rented from him before. He's the best!

GARY H. 
Clasificación:
5.0

Sam was extremely friendly and helpful and made the entire process easy and painless. I will definitely rent from this location again!

SARAH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rodrigo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY G. 
Clasificación:
5.0

Customer service is always great and friendly.

JUSTIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam S. 
Clasificación:
5.0

The Gentleman that took care of me went above and beyond. I would recommend anyone to visit this specific Uhaul location

CARLOS A. 
Clasificación:
5.0

I had trouble with my reservation being canceled last minute and being switched to this facility for an alternate truck. New facility was fine, person working there was excellent. Very helpful and quick. No problems with the truck or return. But was frustrated with getting charged $1.39 per mile for the extra round trip miles from being sent to another facility across town when U-Haul switched me to a different truck.

JASON P. 
Clasificación:
5.0

I have been going to Sam's UHaul place for over a decade .. it has consistently been professional and kind!

Sudabeh M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE D. 
Clasificación:
3.0

Your basic business attitude is broken!!!!! I reserved 20 feet truck two week advance of moving date. (Reserved: 7/15 for the 7/31) But, your customer service called on 7/30 and not available for 20 feet truck in that date/time. Instead only available 10 feet truck. This is not acceptable and ridiculous that UHAUL doesn't have any business manner. It looks like you are acting no obligation for no responsibility for that. I will never use UHAUL and tell everybody of my relations and other people not to use UHAUL!!!!!!!!!!!!!!!!!

Yutaka I. 
Clasificación:
5.0

A+ rating for Sam at this location. Sam was courteous and knowledgeable about the process of renting the moving van. Sam answered all of our questions and was a pleasure to do business with him. I highly recommend this location!

NADINE M. 
Clasificación:
5.0

The owners were awesome, great people

DANA K. 
Clasificación:
5.0

the app is terrible and had so many glitches and problems, made me never want to rent from U-Haul again

Tiffany D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zhuo Z. 
Clasificación:
2.0

I was picking up and returning a small 5X8 trailer with my motorhome and was immediately upset but the shared driveway that was narrow and clogged with cars from the adjacent repair facilities. I went in and met Sam. He calmed me down. Everything worked out fine. Sam is a very good man and I would go back there again.

WILLIAM D. 
Clasificación:
5.0

Sam and Mary were extremely helpful and very courteous.

ELIAS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xiaobai L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENDRICK A. 
Clasificación:
5.0

Staff was great. Friendly and helpful!

Jeffrey H. 
Clasificación:
5.0

I had a great experience with the manager and they were very polite and kind

AMANULLAH W. 
Clasificación:
5.0

THE PEOPLE WHO RUN THIS IN POWAY ARE NICE FRIENDLY PEOPLE.I WILL TELL MY FRIENDS TO COME HERE AS THEY TREAT YOU LIKE FAMILY!!!!

Jeffrey F. 
Clasificación:
2.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

Mr Sam is such a nice guy. He is very friendly and helpful.

Palvinder S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN H. 
Clasificación:
5.0

I wish I could remember his name, the man there who helped me was great.

Garner A. 
Clasificación:
5.0

Sam is the best, great customer service, makes you feel like you're the only one that matters.

SALVADOR R. 
Clasificación:
5.0

We rented a uhaul from this location and we were so impressed by the service and kindness. We rented the uhaul in the afternoon and knew we'd return it late at night to do the self drop off. To our surprise, the worker was still there and he helped us go through the checkout process with so much ease. We're definitely coming back here again and hope others do too :)

JOHN C. 
Clasificación:
5.0

Sam is always friendly and helpful. This is the nicest best maintained U-Haul locations I have used.No improvement required

Timothy L. 
Clasificación:
5.0

excellent customer care, very happy

Reza S. 
Clasificación:
5.0

n/a

Patrick S. 
Clasificación:
5.0

High professional service, clean trucks, abundant supplies and a convenient location. Highly recommended for all rental needs.

CHARLES Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thanh N. 
Clasificación:
5.0

excellent customer service.

TOM T. 
Clasificación:
5.0

Sam is Amazing!

CHEUKON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

Very helpful and quick with truck rental and return

hassan K. 
Clasificación:
5.0

Thank you everyone. Great job from check-in to checkout. Easy, in and out.

Petra K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE D. 
Clasificación:
5.0

The owner is really professional and courteous

Rodrigo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

The rental website wasn't working. Not the franchise owners fault.

Kevin L. 
Clasificación:
5.0

Well I could never, ever say enough good things about Sam. Last week we rented a truck from Sam. The experience was 10 STAR. Today, after moving a huge load from Orange County to Poway, and my husband and I are both in our late 60s and 70s, he made the return so easy. Sam is a gentleman. He is the perfect businessman. He is someone you want as a friend! No matter where you live, go to San for a truck. He makes the whole process so easy. He will do anything to make the process easier for you. 10 STARS for SAM. Thank you sir.

Victoria B. 
Clasificación:
5.0

Sam was extremely helpful and professional in getting us our truck and making sure we had everything we needed. Five stars!

David B. 
Clasificación:
5.0

Sam and team were outstanding. There were delays in getting into the new place that extended the rental time. Sam and his team were very supportive and understanding.

RICHARD F. 
Clasificación:
5.0

I have been renting trucks from this location for many years and the customer service is always outstanding and there are many available supplies. Highly recommended.

CHARLES Q. 
Clasificación:
5.0

We loved Sam! My sister is renting a truck next week!

Maryanne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSHANT T. 
Clasificación:
5.0

Sam and his wife are so helpful and kind. Parking is a bit limited, but worth it.

SUSAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS F. 
Clasificación:
5.0

Sam was extremely helpful and friendly when I picked up my truck and equipment. He gave me great recommendations and instructions about operating the vehicle and using the equipment. He also provided very helpful and accessible service throughout this process by offering us to call him anytime when there were any questions. I really appreciate his enthusiasm and professionalism and will absolutely recommend him to my friends and families.

SHENGXI S. 
Clasificación:
5.0

good experience.. when they didnt have the original equipment as rented.. he upgraded us at no charge... great customer service.

BRETT R. 
Clasificación:
5.0

Sam & Javad are awesome - excellent customer services

Yousef S. 
Clasificación:
5.0

Great customer service here at pickup location! The couple was very nice, worked to find us the best deals, and even complimented how great of a couple we were. Definitely recommend!

JAKE M. 
Clasificación:
5.0

Excellent customer service, thank you!

Ryan P. 
Clasificación:
5.0

Sam, the owner is great, but the U-haul main Dispatch (in Temecula) keeps screwing Sam's customers when they continually tell him that U-haul cannot get the particular truck or trailer for Sam's customer's reservations. How does U-haul even stay in business. What is the point of my reservation a month or two in advance if U-haul then tells the owner Sam that his customers will not get a truck for their move?! The people who handle the logistics of the reservation system have their head up their ass.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony G. 
Clasificación:
5.0

Exceptional customer service! The owners are friendly and very welcoming. I'd highly recommend this location. Plus they are open 7 days a week.

RICARDO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILBERT C. 
Clasificación:
5.0

Incredible service and some of the most friendly people I've known.

MATTHEW S. 
Clasificación:
5.0

Sam is great. Definitely head his way if you need a rental.

JASON H. 
Clasificación:
5.0

Sam was very helpful and really made me feel more comfortable!

Laura T. 
Clasificación:
5.0

Very friendly and helpful

Brian R. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
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  • Ícono de remolque
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