The person that helped us was very friendly and understading. We will be recomminding to our friendsEnrique M.
Customer Reviews for Polk County Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.John R.
Very precise and professionalJoshua Q.
El cliente no dejó un comentario.Marie S.
Jason and Polk County Storage are so helpful and accommodating in every way - making renting a U-Haul extremely easy. We rent U-Haul trucks from them multiple times each year and truly appreciate all they do!SCOTT B.
El cliente no dejó un comentario.Charlotte C.
They even helped me hitch up the trailer!Patrick D.
The national phone number does not work correctly. Every time I called it would hang up on me. Also, unable to change reservation online.Jon H.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.Harry G.
this facility needs to be updated to accommodate larger RV'SDICK B. | Overall Experience
El cliente no dejó un comentario.Shirley H. | Overall Experience
El cliente no dejó un comentario.RONALD W. | Overall Experience
El cliente no dejó un comentario.JAMES I. | Overall Experience
The owner made it really easy to drop off. Quick and painless.MICHAEL T.
ABSOLUTELY no reason to purchase a trailer when you have access to amazing trailers at U-Haul. No need to store, maintain, or license. Just show up, they hook it up, and you're off and running errands. Customer service is beyond exceptional, THANK YOU JASON!Brian S.
El cliente no dejó un comentario.ALAN H.
El cliente no dejó un comentario.Linda C. | Overall Experience
El cliente no dejó un comentario.CHARLOTTE W.
El cliente no dejó un comentario.Jacob C.
It was a pleasure doing business with y’allKatryna H. | Overall Experience
El cliente no dejó un comentario.Sylvia B.
Everyone working there did a great job! Great place to rent from!!!TAMERA MARIE F.
The equipment was clean but it had an odor to it.IRMA LAURA C.
El cliente no dejó un comentario.Debbie B.
Great customer service repJEREMIAH G.
El cliente no dejó un comentario.John C.
Our service was very friendly and helpful!Kaaren M.
keep Jeanine in your front office, she is a great asset to your company.Brian S.
El cliente no dejó un comentario.MATTHEW DALE T.
Daughter dropped off and said the whole process returning was less than 10 minutesDANIAL D.
The female "so-called traffic or equip. manager" I spoke to two different times was not at all helpful. She did'nt seem to wish to help me at all!!!ROLLAND DALE M.
Super fast check in, which was very welcome after a long move! Very friendly staff! Very satisfied with my whole UHaul experience!!!Curtis G.
El cliente no dejó un comentario.mike S.
El cliente no dejó un comentario.Aaron E.
Some items were damp or water damaged when I got them back, but the storage unit itself was a great deal for the price it was.Hannah R. | Overall Experience
El cliente no dejó un comentario.JOHN C. | Overall Experience
El cliente no dejó un comentario.Capella C.
El cliente no dejó un comentario.Peyton H.
El cliente no dejó un comentario.DIXING Z.
LOL, when I think of something I will let you know. I've rented Uhaul as needed for decades.....NEVER had a bad experience!NATHAN EUGENE D.
Great price and clean. The staff is helpful.Alexis C. | Overall Experience
Friendly and helpful staff, clean facility. I will recommend in the future. Gracias.JAMIE C. | Overall Experience
Great people, the only problem is, not having access to our storage unit, after hours, which was like 5 or 6 pm. Due to my husband's work hours, we could not go in, during the week days, had to move stuff in and out only on the weekends. But the people their, are awsome.Glenda A. | Overall Experience
These guys are awesomeWILLIAM H.
El cliente no dejó un comentario.Brittney D.
El cliente no dejó un comentario.John O.
Nothing to report, nice people!Angela A.
It was a great experience; no waiting because everything was verified online. Checkout was quick, and I had a copy of my receipt in my email before I left.Rey A.
El cliente no dejó un comentario.Zachary L.
El cliente no dejó un comentario.BRETT EDWARD C.
We were only in our unit for a very brief time, but both members of the staff that we interacted with exceptionally friendly, personable and professional. The gal that showed us some units in person when we first visited, toured us around the property and delighted my daughter with an extra long golf cart ride! We would definitely return to rent a unit again!Cristi P. | Overall Experience
We had the best experience with this staff - they even rescued the driver’s side door from a giant wasp nest one summer! 10/10 in all areas!!MATT AND JENNIFER L. | Overall Experience
At the time of pick up. Truck had check engine light. Location knew this. In addition the trucks steering was DANGEROUSLY loose. I could turn the wheel a 1/4 turn without any change in direction. Truck was also very dirty inside. Sticky liquid in the cup holder which I found out about after putting my phone and wallet in cup holder. Cab smelt horribly of B.O. .Jonathan N.
I wouldn't recommend because this facility did not contact me when they discovered there was a leek in my storage area (5-20.). That is why I is "no" to question 1.ANN S. | Overall Experience
very good place to keep your belongings and a very good staffTOM P. | Overall Experience
Friendly, efficient, easy access.Stephen S.
My experience was great it couldn't be more perfectGeorge B.
I was charged extra time use in error and after explaining situation to the regional manager, he was able to make a correction so I would get a refund. Thanks very much and I would use UHaul again.CONNIE M W.
This was an easy way to rent a truck and move this weekend. Thanks for all the help, SusanSUSAN ELAINE G.
El cliente no dejó un comentario.Donald D.
Again great experience.Angela B.
El cliente no dejó un comentario.Catherine L.
El cliente no dejó un comentario.Anthony V.
And cab rate of cigarette smoke. Trash on the floor on the passenger side of your door. It appears the person that had them before us smoked in the van cab. He also had the van for five days instead of the one day that he had rented it for giving him more time to smoke inside the van. The order was so strong it was hard to breathe.JUDITH W.
Customer service was great. He was extremely helpful and the truck was all ready to go. I was in and out with the truck in less than 30 minutes.STEPHEN ROSS B.
The man behind the counter was nice , friendly and explained the routine clearly. The truck was clean and in good condition. Using U-haul has been a good experience for us. It was this recent past time, too! Thank you, SDEAN ALAN C.
I am happy with the service, everything was quick and easy. Keep up the good work, and the friendly customer service ðŸ'ðŸ™‚Gloria B.
El cliente no dejó un comentario.Alison D.
With out my knowledge you changed my pick up location to your South Salem store, 12+ miles from my home. I went to the Independence store and no one had any knowledge of my reservation. Fortunately, Independence had two trailers and I was able to obtain one of these. i think this was irresponsible on your part and would have caused me a hardship had they not had the trailer for me.Jesse H.
El cliente no dejó un comentario.ERIN H.
El cliente no dejó un comentario.James B.
Staff was awesome. I was a walk in and was treated great. Everything I needed to complete my journey....kevin B.
Customer service was excellent!KAREN S.
El cliente no dejó un comentario.Fred R.
Truck I rented had some mechanical problems with the steering. It wanted to wander. Hard to keep it in the lane of trafficJesse H.
Janine was awesome.John E.
I was greeted and informed on what he was going to do while I waited...MARGARET J.
El cliente no dejó un comentario.JAMES W.
Very friendly staff and efficientJason F.
It's frustrating to have additional space taken up by a handtruck and moving blankets. I probably could have fit more things. This is scam-like, I feel. Also, we could have used a larger truck, i.e. 20 ft and larger, but only the 17ft truck was available.George D.
El cliente no dejó un comentario.tonya W.
El cliente no dejó un comentario.kelly H.
Cheerful and fast check in.ANDREW JONATHAN D.
Nothing! He was fast, efficient , friendly!Chris A.
El cliente no dejó un comentario.Susan W.
Appreciate the extra touches not found at other U-Haul locations: 1. A lock with a key for the back of the truck, so I did not have to supply my own lock. A windshield cover to keep the cab from getting too hot when it is parked in the sun. 3. A back door latch that works easily and does not have to be forced to close securely. Jason has been very easy to work with every time I rent from Polk County Storage. I appreciate the friendly service. Makes it very easy to be a repeat customer at this location!!SCOTT B.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.GLEN Z.
Very easy to deal with, friendly and easy to get too. I know that I will be renting from this place again.Katrina T.
It was a great experience. I use mobile self checkout and went smoothly. Only one suggestion is to let customers that it may take like 15-20 minutes to complete the self checkout. My movers had to wait because of that. But all else was great! The manager at the location was very friendly, came to ask if all was going well when I was done my self checkout and when I returned the key.Rajeeb P.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Candace B.
We were unable to get the online system to scan the back of our driver's license which stopped us from being able to fully access our vehicle without support from the local dealer. However they were great.Kathryn E.
El cliente no dejó un comentario.Mark C.
Super friendly, helpful and the office was so clean and organized. It was great!Cinda D.
Everything was great!Michael H.
El cliente no dejó un comentario.Valerie C.
El cliente no dejó un comentario.Kristie W.
Both locations for the pick up and drop off were amazing! Some of the friendliest and kind individuals at both locations!colleen S.
El cliente no dejó un comentario.Lia C.
El cliente no dejó un comentario.SCOTT B.
They were very nice and accommodating when we needed to keep the truck an extra day even though it was reserved! Graciaslori W.
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.Randall O.
Everything went smoothly.cynthia G.
El cliente no dejó un comentario.Michael C.
Very clean and pleasant. The lady that help was very friendlykayla L.
Easy to work with and very helpful folk. The truck did everything we needed it to do with flying colors. Would absolutely come back again!Elizabeth W.
Great Customer ServiceMichael B.
It was the fault of the 1-888 associate that when I canceled a trailer on my truck reservation, they canceled the truck as well. So it was a big hassle for my driver who picked up the truck, but Polk County Storage fixed the reservation and was very courteous.Rosalie E.
Host was very friendly and helpful. True Oregonian hospitality. Thank you so very muchDavid C.
El cliente no dejó un comentario.Fahlene L.
El cliente no dejó un comentario.Albert V.