Comentarios del cliente para Plaza Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Plaza Hardware

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

curtis D. en

Grado:

Very convenient drop location to end destination. No hassle drop off.

Travis M. en

Grado:

The person was confused and had isdues checking in the equioment.

Jayson B. en

Grado:

El cliente no dejó un comentario.

Craig B. en

Grado:

El cliente no dejó un comentario.

Don L. en

Grado:

The customer service at Plaza Hardware was very good. They worked through the return process efficiently and with a great attitude. I would very much recommend this location to others.

George S. en

Grado:

People were friendly here. However, I was told I had to have the insurance coverage. After speaking with uhaul customer service, after my rental and move, I found out the insurance is not a requirement. I did not opt for it in my reservation and did not want it at pick up. But had to have it in order to get my rental. Very poor thing to do if you ask me. Further more, the taxes and fees put my total rental costs about $50.00 above the initial reservation total....that's significant uhaul. 174.00 up to 227.56. ,Including 28.00 insurance coverage I did not want. This should all be in the total..not hidden. Uhaul customer care is just giving me lame excuses about taxes and not helping. Just give me my money back...you lied. I reserved a truck for one price ...I had to have the truck that day, when you add fees the day of it pisses people off.

Sal T. en

Grado:

I was very disappointed that i coud not reserve the car dolly at this location. It was nothing they did they were excellent and very friendly. It was the uhaul system that stinks. I had to go back home again 30 minutes laterand call to reserve the car dolly. The one car dolly that they had could have been reserved by someone else while I wasted my time running around.

Jason B. en

Grado:

El cliente no dejó un comentario.

Melissa Z. en

Grado:

El cliente no dejó un comentario.

Tava B. en

Grado:

I have used uhaul in the past maybe 2 other times. After this time I would not use uhaul again. When I rented a trailer from this location the person told me I have to pay preday which was around 100 a day. So I prepaid 5 days which was over 500 days. She said if I did have it for 5 days I would receive a refund and of course I didnt but I never rented a trailer and thought maybe they had a different policy for trailers.

Natalie W. en

Grado:

very helpful service

Charles F. en

Grado:

Employees had no clue how to navigate through the U-Haul website. It took almost 20 minutes to check in and close to 30 minutes to check out.

NATASHA C. en

Grado:

El cliente no dejó un comentario.

PAUL F. en

Grado:

El cliente no dejó un comentario.

Alex B. en

Grado:

make your franchisees commit to reservations made at Uhaul.com or through 800-gouhaul. And teach your people better customer service

BRADLEY M. en

Grado:

Very friendly and professional

Joseph R. en

Grado:

El cliente no dejó un comentario.

Francisco R. en

Grado:

El cliente no dejó un comentario.

CATHERINE D. en

Grado:

Originally reserved with App but when I went to pick up my cell service wasn't able to get App so I went in and picked up rental that way. They charged me for safe move but I declined it when I had placed my order and they did not mention it at all when I got paperwork. I also was told and saw the gas amount 5/8th's a tank. I went to the gas station down the street from them a 1/4 mile and put 5/8's a tank in. I got the bill emailed the next day with the 2 days safe move charge $28.00 and a charge for 8 gallons of gas at $4.00 per gallon $32.00. I called and spoke to someone told them about my issues, she said she had checked the tank where I parked truck which was on a slight hill and it was a 1/2 tank I told her that was wrong I know there was 5/8ths a tank and it should be pulled to a level area and checked. She said she would have someone get back to me the next day. I still have not heard anything from them. I got over charged $28.00 & $32.00 a total of $60.00. I rent from UHaul a few times a year very familiar with how it works I have never ordered the insurance (safe move) nor have I ever not returned a vehicle without the right amount of gas. I am very disappointed with this place.

Amanda K. en

Grado:

El cliente no dejó un comentario.

Matt M. en

Grado:

El cliente no dejó un comentario.

Brad B. en

Grado:

very helpful and courteous ,helped through the rental process

Virginia Z. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

El cliente no dejó un comentario.

Marcy G. en

Grado:

El cliente no dejó un comentario.

Martin R. en

Grado:

El cliente no dejó un comentario.

lisa K. en

Grado:

El cliente no dejó un comentario.

Karalyn M. en

Grado:

El cliente no dejó un comentario.

Ronald H. en

Grado:

El cliente no dejó un comentario.

HANNAH P T. en

Grado:

El cliente no dejó un comentario.