Owner was extremely helpful and provided plenty of direction. Pickup and drop off were seamless.
TOD K.
Customer Reviews for Pittsburgh Truck and Tow
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Exceptional service and convenience.
Marcia C.The only difficult thing about this location was the limited parking availability.
Julia B.Bob and his crew area always a pleasure to work with! Fantastic customer service, would highly recommend!! :))
CHRISTIE C.Everything was perfect
jeffrey G.Bob was excellent, and I could not ask for better service.
jeff G.Individual on site was extremely helpful and customer oriented. On line process is fairly simple and user friendly. If first time check in in adv as nice and read instructions. Allow 15 minutes first time when you arrive at U-Haul site.
Elise H.Smooth drop off.
Jamarr J.Friendly and prompt service. Quick process to pickup and return a moving truck. The truck was clean.
donald M.Not a thing, great experience and nice young man who works there.
Cynthia R.Everything went smooth. Thank you for great service.
Curtis A.The person working this location ran out of their building to assist me with backing the trailer into the correct spot and was super friendly.
Thomas D.Dropped off trailer after hours. No problems and the u-haul mobile app worked well. .
Forrest W.This place was great! Friendly staff. Very accommodating to our last minute needs. The van was in pristine condition.
Justin W.Great experience!
Brittny M.They are very nice and make sure you have everything you need I use a truck once a year and I will always go to this location. So friendly and will make sure he has what you need!
Raymond N.Reservation process is clunky.
Devlin G.Bob was helpful and efficient.
Joseph K.Great service
Richard L.Pittsburgh Truck and Tow goes above and beyond. Highly recommend!!
CHRISTIE C.When we picked the truck up there was no attendant on site. He gave us a code to a lock box to get the key. When we found our truck (through trial and error putting key in various truck doors) we find that our truck was on E - totally empty fuel. Barley made it to a gas station.
Maria B.Van was available as requested, at the time requested. Perfect.
Nancy B.The office was closed when we got there but the owner showed up during the process of drop off and made things work smoothly.
Philip S.The owner was extremely friendly and accommodating.
Bethany B.Wonderful customer service!!
Sarah K.ALWAYS a great experience!
ROBERT S.Not much to improve on. They were very helpful
Nancy P.The final cost was higher then expected. Very pricey to rent a small straight truck.
Amy A.Came on time and we requested early pick up
JAMIE S.Our experience was perfect. Thank you!
Phoebe H.Great, friendly service
DEBORAH M.Nothing, your sales associate was great
DAVID G.I have used this location several times. Always on time and so courteous. I have never had a problem. What can they do to improve? Nothing!
Anne E.Not much employees were great, trucks clean and easy to retun. I recommend this place foe everyone. Thanks guys for all the help
Richard F.Bob always goes above and beyond to be helpful!!!
SUSAN S.I got the trailer I needed. Fast friendly service.
Gerald L.First time customer at this location, I will continue to go exclusively to Bob for my rental needs
Jonathan R.The owner was professional, helpful. My experience was so much easier than I had anticipated, and he was the reason. Thank you!!
Sheryl R.Made everything easy and very friendly and professional
catherine L.Manager was most helpful, over extended self, pleasant & professional. Will return as a direct result of his helpfulness.
ROBERTA M.Bob's service is top notch. He installed the lights I needed to my hitch to tow a uhaul properly. Also hooked it up for me and just provided all around great service. Flexible and helpful and friendly!! Will absolutely use this service again!
Christen M.Proprietor was a nice guy to rent from, truck was well-used but clean and ran perfectly.
David H.This is an excellent location. Bob is fantastic. I always rent my vans here. Always a great experience.
MICHAEL D.Best uhaul location I've ever been to!
KYLE M.Excellent service. Went above and beyond in a driving rain
GREGORY O.The movers we hired through Uhaul were fantastic
JUERGEN K.everything was fine
John L.That was the first time I had used a U-Haul car hauler. The operation and safety was clearly explained, as well as the potential pitfalls to avoid in my particular custom car move.
PATRICK H.Staff was great and super helpful! Thanks!
Tony C.The person who picked up the truck from me was so friendly. He was occupied to something else, but was quick to come to me and made sure everything is taken care of. That visit was my second one with the same person. Great experience and I definitely would return when I need something.
CHARLES E.Excellent responsive staff
JOHN B.By far the best Uhaul distributor
ANTONIO L.Difficult parking. Had to street park all day. Not only that, but my reservation was due to start at 7am using mobile pick up, but due to “system issues†I didn't get my truck until 7:30. Upset.
Jessica S.the 4x8 trailer seemed to be from the 80's. very old and beat-up. felt like my gear would fall through the floor. floor had many weak spots.
GARY M.Bob is awesome!
SARAH W.Very friendly and helpful
WILLIAM B.Bob and his staff were phantastic in helping me with my trailer rental! My trip was short, but it couldn't have gone smoother. Thank you!!
Jason M.