Comentarios del cliente para Pioneer Heated Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pioneer Heated Storage

Grado total:

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Mark N. en

Grado:

Truck needs service

Darby H. en

Grado:

Improve office information as to location of pickup truck and it’s readiness to be moved.

Leslie B. en

Grado:

Your Manager Sue went above and beyond for us, for that reason alone you have a loyal customer in us. We use your vehicles for our Real Estate company regularly and I HIGHLY recommend your location to many of my customers, for their relocation needs they share with me regularly on how GREAT Sue is.

Philippe M. en

Grado:

El cliente no dejó un comentario.

Chanda I. en

Grado:

The cost is horrible the uhaul was 19.95 and it was only suppose to be .59 a mile but got charged .89 and no where did I read there was going to be a cleaning fee and got charged 25$ for that. I rented a 35ft from Penske and drove it up here from Utah pulling my car on a trailer, returned it to a completely different location 1700 miles away and still only paid 450 including diesel I had it an entire week!! I rented uhaul for less then 10 hours 53 miles and get charged 123$. And I put an 1/8 of a tank more of gas into it then what I received it(on accident) Highway robbery! Yes the lady I dealt with was very nice but I will never rent a uhaul again the price is outrages!!

Dwane H. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

Had a flat tire and valve stem was broke, therefore had to drop off in different location, delaying my trip. Work on tire would not have been completed for at least a couple of hours. Then you did not communicate to pickup location what had happened and why the trailor was not returned. I was told they would let them know. I get phone call next day wanting to know where their trailor was.

Alan H. en

Grado:

Truck had water and ice in the box. Cab had an empty moving box in it and had a serious chemical cleaning smell to it. Person we dealt with had troubles with the new system and I ended up having to scan my drivers license and load to the internet which I’m not comfortable with.

DEAN R. en

Grado:

El cliente no dejó un comentario.

Charles G. en

Grado:

El cliente no dejó un comentario.

michael Z. en

Grado:

Everything went well, owner/manager was great, probably the easiest truck rental I've had in over 35 years!

jeff L. en

Grado:

El cliente no dejó un comentario.

Terry T. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

El cliente no dejó un comentario.

Kerry S. en

Grado:

I had to sweep out the truck before using, but other than that, good service.

Ralph M. en

Grado:

El cliente no dejó un comentario.

Ralph M. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

None

vicki W. en

Grado:

El cliente no dejó un comentario.

virginia E. en

Grado:

I specifically asked for no extra insurance, and on my reservation I excluded it, but it was slipped in there anyway, which is upsetting.

Loyal H. en

Grado:

El cliente no dejó un comentario.

Leslie B. en

Grado:

It is wonderful to be able to have a dependable service to send customers,friends and family to. I did not see anything that needed improvement. Our experience was excellent due to Sue's great help, we helped us get a bit bigger truck which we definitely needed.

Liliane V. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

El cliente no dejó un comentario.

CJ G. en

Grado:

AMAZING! Service. Friendly fast and a smile. Really wanted to stay and chat longer but had a move to do. I like that there is a gas station next door.

Gail F. en

Grado:

El cliente no dejó un comentario.

Dale S. en

Grado:

El cliente no dejó un comentario.

Fredric P. en

Grado:

El cliente no dejó un comentario.

Teresa M. en

Grado:

El cliente no dejó un comentario.

Jim B. en

Grado:

El cliente no dejó un comentario.

Devery L. en

Grado:

For me it was perfect i don't think you could of done anything better

Jeff E. en

Grado:

Since I work for a storage facility that rents UHaul, the whole check-in process was fast and easy.

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Marlin B. en

Grado:

El cliente no dejó un comentario.

Jerry J. en

Grado:

Great people, Great service, Great value

Athena D. en

Grado:

El cliente no dejó un comentario.

heather B. en

Grado:

El cliente no dejó un comentario.

Herbert E. en

Grado:

none

Rainier H. en

Grado:

All went well, as expected

Wendy M. en

Grado:

Thank you for a nice, friendly face!

Rocky B. en

Grado:

El cliente no dejó un comentario.

SHEILA M. en

Grado:

Truck was not delivered to requested pick up location, adding an extra 2.5 hours of travel time to pick it up, and 50 additional miles to trip over all. The gas tank was marked full at pick up, but in reality was closer to 3/4, discovered at first fill. 50 extra miles were allotted based on anticipated trip, but this was not enough; went 20 miles over and incurred additional unexpected charge.

Sue G. en

Grado:

El cliente no dejó un comentario.

KATHLEEN J. en

Grado:

great customer service

Rocky B. en

Grado:

El cliente no dejó un comentario.

Laura Y. en

Grado:

El cliente no dejó un comentario.

Barbara M. en

Grado:

Person working there yelled at my son in law red in the face for not sweeping the truck out when he returned it. She was very angry with him and told him she would charge him 50.00 to clean it. It clearly stated in the vehicle that it was a 25.00 fee to clean. She said she hated cleaning them out and so my son in law cleaned it out himself. Terrible customer service !!!!!!

Kim Marie A. en

Grado:

El cliente no dejó un comentario.

richard B. en

Grado:

El cliente no dejó un comentario.

Reginal J. en

Grado:

El cliente no dejó un comentario.

Amanda M. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

Natalie M. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Robbie S. en

Grado:

Sue was great! Helpful and rofessional. Very helpful.

Janice H. en

Grado:

El cliente no dejó un comentario.

Judy H. en

Grado:

El cliente no dejó un comentario.

Scot K. en

Grado:

I appreciate your service and I know others will.

Roy R. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

Nothing at this time, was all good.

Patrick B. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

Both of the office staff members who helped me did a great job.

CAROLYN C. en

Grado:

The woman that was there to check out the equipment was most accommodating and friendly and insured that the rental went smoothly, including walking (at high speed) two blocks (and back) to where the equipment was stored.

Brian W. en

Grado:

El cliente no dejó un comentario.

Dena M P. en

Grado:

El cliente no dejó un comentario.

AMANDA M. en

Grado:

El cliente no dejó un comentario.

Rachel L. en

Grado:

The lady at the front was extremely rude on the phone and in person.

Nadine P. en

Grado:

I'm I did not like the representative she was rude and was not very much of a help she told me to shut up and I just don't think that was professional

Steve S. en

Grado:

El cliente no dejó un comentario.

Andrea W. en

Grado:

El cliente no dejó un comentario.

Sandy C. en

Grado:

This truck leaked. Our stuff got wet. We reported it when we dropped it off at another location. They said this time If the year that happens. Guess I should schedule a move in the summer?

Mary S. en

Grado:

She was bad mouthing U-haul computer and system when I rented the truck while holding me up for 30 min. She told me to park the truck "over there" on Sunday and she would look out the window to see if it was returned within the 24 hours (which it was). She charged me another day because "it was parked in front of the gate" where she was pointing at. She was extrememly rude when I called stating she had charged me another day. I strongly urge you to not rent from her. Mary Ann

David F. en

Grado:

El cliente no dejó un comentario.

Ivana J. en

Grado:

Have more available on hand Have the tank filled

Tasha M. en

Grado:

I cant think of any improvements the staff is wonderful.

steve R. en

Grado:

El cliente no dejó un comentario.

Mary M. en

Grado:

El cliente no dejó un comentario.

Lars J. en

Grado:

El cliente no dejó un comentario.

nautika E. en

Grado:

It was amazing service! The owner took care of us and was super awesome thank you guys so much for helping us move it was not easily but almost done.

Linda G. en

Grado:

Customer service was excellent, agent was helpful and knowledgeable

barry H. en

Grado:

Very welcoming and wonderful hassle free and friendly.

calvin W. en

Grado:

El cliente no dejó un comentario.

Dan C. en

Grado:

El cliente no dejó un comentario.

Wallace K. en

Grado:

Went out of the way to get me a truck on short notice. I well definitely use them again.

Barbara H. en

Grado:

El cliente no dejó un comentario.

ROBERT L. en

Grado:

El cliente no dejó un comentario.

Robert Y. en

Grado:

The lady who contacted me from the drop-off location was extremely helpful and very nice, thanks.

Ron H. en

Grado:

El cliente no dejó un comentario.

Darlene B. en

Grado:

El cliente no dejó un comentario.

Brooke E. en

Grado:

El cliente no dejó un comentario.

Stan B. en

Grado:

Personnel were pleasant and helpful. Corporate computer problems created a nightmare scenario: my reservation could not be completed or printed or billed. This should not happen.

Jopyce U. en

Grado:

El cliente no dejó un comentario.

Dennis W. en

Grado:

El cliente no dejó un comentario.

Bill H. en

Grado:

Representative was personable, efficient, and professional.

Randy O. en

Grado:

El cliente no dejó un comentario.

Cameron K. en

Grado:

Excellent service. I've worked with this location several times. Keep up the great work!

jim R. en

Grado:

The cab of the U-Haul had obviosly been smoke in and still smelled like cigarettes. I am now sick with a respriratory infection because of it. Please don't allow customers to do this in the furure!

Peter Y. en

Grado:

Everything about this rental was just fine...

John H. en

Grado:

The services were excellent at the pick up and drop off locations. We were delayed two days do to a hurricane that came through Yuma, Az. When I dropped off the trailer I expected to pay for extra days. No charge do to hurricane.

Geoffrey M. en

Grado:

El cliente no dejó un comentario.