El cliente no dejó un comentario.JENNY C.
Customer Reviews for Pioneer Auto Center
(Distribuidor de U-Haul del vecindario)
Pioneer, OH 43554
(St Rt 15 @ Us 20)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: 10 a. m. - 4 p. m.
- 7/4/2022: 8:00 a. m. - 4:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No improvement needed. The gentleman that assisted me was excellent. I will be back! MikeMichael T.
Every thing went wellKERMIT S.
The people at Pioneer Auto were kind and professional.Timothy M.
El cliente no dejó un comentario.Amanda W.
Very friendly and helpful to get me on my way!Brian T.
El cliente no dejó un comentario.Doug D.
This place was extremely helpful , helped us get unhooked and on our way, would highly recommend this placeDAVID LOUIS S.
El cliente no dejó un comentario.Tiffany M.
The truck had mud/dirt in back and on the driver's side floorSCOTT W.
El cliente no dejó un comentario.dave C.
Very efficient and helpful! Thank youDiana T.
El cliente no dejó un comentario.CRYSTAL B.
Guys are awesome! Just what we've needed for different projects. Good price and worked out great!kelly F.
The staff at Pioneer Auto went out of their way to help us out. Thank you, thank you.caroline R.
El cliente no dejó un comentario.Michelle O.
This location was great to work with and the equipment functioned as expected. My complaint is with the reservation system. I initially reserved a trailer at a location 1 mile from my house and it was changed--twice--to a location 20 miles away. I only knew of the second change because I called UHaul to fix an error in the reservation dates. So I had to drive 80 miles total (plus spend over two hours of my time) to pick up and return the trailer instead of having the convenience of getting the equipment locally as I originally reserved.Jared M.
El cliente no dejó un comentario.ken B.
El cliente no dejó un comentario.jon A.
Guys were great to deal with! In and out and on my way. Very good service.don S.
El cliente no dejó un comentario.Penny T.
El cliente no dejó un comentario.Delmar K.
El cliente no dejó un comentario.KENNETH G.
Rented the 5 X 9 trailer with ramp, pulled very well. Nice trailer.John S.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.Anthony G.
El cliente no dejó un comentario.Edward H.
El cliente no dejó un comentario.KARI LYNETTE C.
El cliente no dejó un comentario.kirk R.
very good people at this locationkirk R.
Overall it worked very well for us!!brandon E.
Awesome People at this location.John R.
This was a wonderful experience. With how peticular the website was to reserve a car trailer online, I thought this would be a pain in the neck in the store. I was delightfully mistaken. Thanks to checking in on the line it was decently quick from talking to the uhaul guy to hooking the trailer up. He even helped and did most of the hook up and was genuinely a nice guy. Thank you so much.Oscar H.
These guys saved me when the rental place in Archbold ohio failed me. Reserved a rental called to check on it three days early and they STILL didn't have it when promised. Pioneer hasd the rental I needed and I was out in under a half hour. Will be my go to place from now on.Bruce G.
El cliente no dejó un comentario.Raj P.
El cliente no dejó un comentario.Lyndy F.
El cliente no dejó un comentario.lisa F.
El cliente no dejó un comentario.Jamey P.
El cliente no dejó un comentario.Gary M.
El cliente no dejó un comentario.James D.
This is not the correct address, it is actually like a half mile down the road from here. The pictures on the site and this address take you to the wrong place.Jonathan M.
Allow one day rental at a lower priceTim C.
They were quick and helpful.Jeff M.
The man saw us coming and literally met us in the parking lot. He inspected our vehicle promptly and asked us if we have any problems or concerns. Check out was just as fast as pick up.ARTHURJOHN R.
Start with a full fuel tankTERRY P.
Service time to get the reserved vehicle took over 30 minutes. Staff was very friendly and helpful given the several changes in date that we needed.Harold M.
No problems whatsoever. Staff helped us right away.Carrol E.
El cliente no dejó un comentario.Kyle C.
Aaron -great customer service!Doug G.
El cliente no dejó un comentario.David M.
Price is too high for trailers. Was cheaper to rent an entire truck than a trailerADAM C.
Great service! Quick check in check out.Alice S.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Chris G. S.
El cliente no dejó un comentario.Donald S.
El cliente no dejó un comentario.Dixie P.
El cliente no dejó un comentario.shelley F.
Customer service was phenomenal!!! They made us feel very welcomed and answered any questions we had.Joseph G.
El cliente no dejó un comentario.Dan M.
El cliente no dejó un comentario.Connie T.
We were told by the original renter that we had an "undetermined" destination, so we could return the trailer at any Uhaul. We were on our way to one such location, when we received a call from the Bremerton Uhaul. The guy wanted to know when we were bringing it back, he stated we had to bring it back to that location. We were over half an hour away at the time. I called back after speaking to my SO and a very agitated, rude lady answered. She spoke over me, and told me "there was no way the renter told you that because we dont do that". She refused to listen to me and then on top of it, tried to sell me storage. We ended up, ONCE AGAIN, driving way out of our way to appease U haul. Oh the way there, I did speak with a customer service rep (like the 4th time here) whose name was Ebony and she was very kind and helpful. When we returned the trailer, the staff were nice in person. Overall, this experience has made us very hesitant to ever deal with Uhaul again as it was more hassle than it was worth and the comapny, while having some very nice employees, seems disorganized. It makes an already stressful moving experience way more stressful.clint K.
Please improve your software to help your dealers get us out the door faster. THE RENTAL PERSONNEL DO AN EXCELLENT JOB, but they always have problems with the software "locking up" when completing the rental contract.jim L.
I've rented sever other times before. The past two times, it took less than 15 minutes to get the trailer and go...and that was without a reservation. I'll definitely rent again!jim L.
This was the second time I rented a 5 x 9 open trailer. It took only 15 minutes from the moment I walked into the store until I was hitched up and driving out the driveway. I will definitely continue to use Pioneer Auto Center in the future.jim L.
Change all of the negative signs (with "No" or "Not") in to positive statements. Example: change "Uhal does not accept checks" to "Uhal accepts credit cards and cash only." Much more friendly. There were many negative signs which made the environment daunting. Staff was friendly. Service was excellent.andrew G.
El cliente no dejó un comentario.Bradley J.
El cliente no dejó un comentario.Laura J.
El cliente no dejó un comentario.francis S.
El cliente no dejó un comentario.marcia M.
U haul States if you bring the truck back under the the gas line it charges you 4.00$ a gal however uhaul will not apply a fuel credit if the vehicle was over filled there's a two tier system that only benefits uhaul and uhaul won't permit it's customers a credit or payback for overage on fuel expense this is intolerable to me as I followed their rules in other words tough luck what's theirs is theirs and what's yours is theirs it's not fair I'm not a rich man I should have been reimbursed the extra fuel I put in the vehicle I will not be using U-Haul again I will use Ryder truck. Sincerely Paul Gileslarry J.
Pioneer Auto Center was excellent. What I do not understand is why, after reserving the trailer six months in advance, I had to drive 30 miles one-way to pick up the trailer instead of at the requested location 4 miles from home. The trailer was in good shape except one of the tie-down straps was worn half away. It would have been OK for my car, but if my car were higher or had bigger tires, the worn section may have been exposed. If dimensions of the deck were given online, I missed them. Instead of a solid deck, the trailer had two runners. The open space between the runners was almost the same as the distance between my tires. For safety, I did not use this trailer.William B.
The on line registration and product reservations is complicated and unclear.Richard S.
El cliente no dejó un comentario.Larry G.
El cliente no dejó un comentario.jared S.
El cliente no dejó un comentario.Danielle E.
This was an awesome service from the start to finish. Thanks for making things so easy during a stressful move. Have a great day guys to Pioneer Auto Center. Will use again whenever I need to help family move. Have already told many to use them for their move.Tami H.
El cliente no dejó un comentario.megen W.
El cliente no dejó un comentario.Alona M.
El cliente no dejó un comentario.Linda G.
El cliente no dejó un comentario.paul R.
Could have helped with the hook up of trailer. It was kind cold outside with high wind.Mark J.
Check out the break lightsdanielle G.
El cliente no dejó un comentario.AMY S.
Unlike my pickup experience, I did not receive a confirmation call on my drop off. When I picked up the uhaul, I understood the date it was due back, but I didn't see a return time. I called the day of drop off to get more information on when and where to drop it off, and I was met with a abrasive employee. I was bluntly told that I was late. The trailer was due at 1030am (and I called to find out the return time around 2pm). I returned the trailer just before 4pm. I ended up having to pay for another day due to the late return. I am disappointed with my experience at this location because there were no efforts made to ensure I find the drop off location at the proper time. At very least, I would expect a call stating that I was past my return time. But nothing happened to help prevent this. I feel as if they were "rooting" for me to be late so they can line their pockets with late fees. They spoke down to me and seemingly snickered about my mistake. Whether this is how they treat everyone or just how they treat female customers is very disappointing. I will not recommend anyone to this business especially any of my female family or friends. If I ever need uhaul again, I will drive an hour in the opposite direction away from this place to find an honest uhaul rep.Megan D.
Have locks on back over head door, especially when I have to leave cart in after returning truck...Kenneth B.
Donuts??? J/K Easy in and out. Great peope to work with in the entire process.BRUCE G.
El cliente no dejó un comentario.Liz N.
I should of chosen a drop off easier to find in findlay. Upon leave town we pasted a couple that would have been easier to findcharles M.
El cliente no dejó un comentario.Curtis S.
Love the new return availability. It worked perfect for our schedule. Graciasdina S.
We were very pleased, the service was great!!Kathleen F.
They went above and beyond to help me get a u-haul rented. Jerry, was exceptional in his helpful service, explanations and even going out in the rain to show me the vehicle!!!!rachel C.
The customer service was great. He was very informative about the use of the truck. The only thing that bothered me was the interior, ( radio area and the steering wheel and the door area was dirty, like something was splattered. I cleaned it with a clean wet towel and boy did that make a difference. Just a suggestion, you should have a pack of 2 or 3 large handiwipes for the new person renting to use before driving off. Thank you. Inside of the back of the cab was fine. Thank you. Susan, the driver.Susan G.
El cliente no dejó un comentario.chris H.
Nothing all went greatROBERT D.
Helpful even after hours!JASON M.
El cliente no dejó un comentario.Gary T.