El cliente no dejó un comentario.ROBIN K.
Customer Reviews for Pinson Auto Collision
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
had to go roughly 20 miles further to get the truck than I was planning tojames david J.
El cliente no dejó un comentario.Riley C.
We made a appointment 2 weeks out for a 20ft truck in person at the Alabama Centerpoint location. Went to get 20ft truck and then was told they didn't have a 20ft truck. All they could do is then send us to Pinson Alabama and pick up a 26ft truck. This highly inconvenienced us because a 26ft truck wouldn't fit on our property. Had to drive one block down the road where parking spot was larger. Then off load from uhaul to pickup truck several times to make our moving complete. Wish uhaul would have gave us notice ahead so we could have made dinner plans. This was double work having to load and unload a 26 ft truck in this manner.Timtgy F.
El cliente no dejó un comentario.Trevor H.
El cliente no dejó un comentario.carla G.
Keep doing what your doing. Everything was great.Maurice B.
Everything and everyone was absolutely wonderfulâ€¦. Very pleasant to deal withâ€¦..LAURA P.
El cliente no dejó un comentario.SANDRA R.
El cliente no dejó un comentario.Tammy P.
El cliente no dejó un comentario.WILLIAM B.
Truck was not sweep out and they didn't give me the equipment I needed in order to get the move done.Mardagus H.
El cliente no dejó un comentario.MARKEITH M.
El cliente no dejó un comentario.EDDIE C.
El cliente no dejó un comentario.RICKY S.
El cliente no dejó un comentario.Cindy D.
El cliente no dejó un comentario.Edmond B.
El cliente no dejó un comentario.JIMMY T.
Dirty and messy office. But the lady was nice and everything went smoothly. She was not wearing a mask.EMILY S.
Took 30 minutes to print the receipt even thou I had already checked in. It was U Haul web site was that slow to load.Danny O.
cleaner placeHAROLD J.
The service agent charged my debit card for wrong amount. Instead of canceling chare she charged my card again for the right charge. So my bank took over five hundred hopelly it will ve returned asap.Teresa H.
El cliente no dejó un comentario.Keith P.
very helpful in returning trailer. Would use again.elizabeth R.
El cliente no dejó un comentario.Willard W.
Door broke, would not hitch trailer, made customer do it. Remove their franchise license.KENNETH C.
Bolt missing on tie down strap for wheel, others loose, need to maintain equipment, could have been potential safety issue. Placed reservation, it included harness adapter and hitch plus receiver when reservation was made. Both were not available at location when picking Tow Dolly up. I had to run back to town to buy both, poor customer service.WILLIAM Z.
El cliente no dejó un comentario.JANIE M.
When I arrived, I learned my scheduled U-Haul had been changed from 7:30am to 6:30pm without my approval or notice. I spent 1 hour talking to personnel before I was able to secure one half an hour away from both the preferred location and my dwelling.Devin R.
El cliente no dejó un comentario.JOEY D.
I didn't find out until I got to the store that they did not have the appliance dolly or the furniture bags that I had ordered. I received no notifications that these changes had been made to my order. I had to find the next closest U-Haul store, which was about 10 miles away, in order to get the dolly and furniture bags I needed. The extra 20 miles round trip made me go over my allowable miles and I had to pay for extra miles be because of someone else's mistake. It would be great to get some sort of heads up when changes are going to be made to my order, or don't even allow me to select the supplies I need if you know that the place I'm picking up the truck from doesn't have it.Brandon A.
El cliente no dejó un comentario.IDA CAROL B.
El cliente no dejó un comentario.WINSTON A.
El cliente no dejó un comentario.KATHRYN S.
No one was around when we dropped off the truckThomas S.
Fast service , and great dealers , thanksWillie L.
El cliente no dejó un comentario.Ben B.
El cliente no dejó un comentario.Kierra M.
El cliente no dejó un comentario.Alfred P.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.adam E.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Keisha M.
Timely and friendly. Not the nicest location. Truck was an older model. It met my needs, but had a severe vibration at 55+ mph. The steering wheel was also misaligned about 20 degrees to the left. If you straightened the steering wheel, the vehicle would drive off the road. Last, there was about 1/8 tank of gas. It was noted on my paperwork, but I barely made it to the nearest gas station.Kevin M.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.David E.
Excellent Service!Leroy M.
El cliente no dejó un comentario.Tyius J.
Excelente servicio al clienteDallas S.
El cliente no dejó un comentario.Frank C.
This is my 2nd experience with UHaul, and my last. Your equipment may be fine, but your customer service and companies that you contract with for rentals are BEYOND horrid. Information straight-up lied about, times nudged, causing quite a problem. Now, as for this last location... MY name is Kim Oliver. I AM the one who reserved the equipment. I used MY phone number, MY address, MY payment info. Somehow, this very, very ignorant woman ( I really just have no other word to describe her ) pulled my mom's information and my address info for her from when I lived in NY (I'm in AL now). Then my mom gets weird crypic looking text messages that she was not sure she should even open, turning out it seemed to be from her? DO NOT LET THIS WOMAN REPRESENT UHAUL. I'll not be using UHaul ever, ever again. I will discourage choosing UHaul, period.PATRICA O.
El cliente no dejó un comentario.Jason K.
El cliente no dejó un comentario.Terrence S.
We are charged for 2 days on a 1 day rental. It which taken care of, but it was a hassle, and extra trips have to be made to have our money returned.steven nicholas D.