Staff was super friendly and helpful.
Cynthia S
Customer Reviews for Pinnacle Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing to improve. Great location
Nick LEasy to return.
Nick LVery simple and easy drop-off. Very friendly there too.
Carl RNothing to improve
Nicholas LEverything went well, gentleman at the desk was super nice
George RTimeliness is critical to using a short term rental. Joe went the extra mile to make sure the truck was completely ready at the time reserved.
DAVID HEverything worked as it was supposed. Worker was very friendly
Earl LRobert sales agent was professional & personable…offered refreshments & apologies for truck delay, super customer service!
Deb PMy experience was wonderful
TOM AVery easy to drop iff
Kathleen GParking location instructions were poor. Parked behind the storage facility on an unmarked unpaved area. Needed to walk around a chain linked fence to the front of the building to drop of the key.
Michael SEverything was ready when I arrived and the employee was very helpful.
Kathleen GAssistant from your co. Was very excellent
Jaime CRobert went the extra mile to help me return the trailer. Very lovely person!!!
Tricia UStaff was beyond helpful and guided us from start to finish with the return of the trailer.
Carrington KStaff was very professional and helpful. I have no recommendations for improvement.
David BIt was self serve so just dropped it off
JIm MOvercharged for late fee (when returned on time) and gas when Uhaul has gas in it when it was dropped off. Employee was rude.
Crystal SThe two gentleman who work here are incredibly helpful and friendly. They are a real credit to their jobs.
William HBrand new location. Very clean and modern. The staff was very easy to deal with.
Rob ELuke was amazingly helpful and kind. Made me feel welcomed and assured me things would workout. Felt confident he would vouch for my returning the vehicle
Amanda G