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Doug K.
Customer Reviews for Pinkys Feed Storage & More
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Danny and his team were Very professional and helpful
wesley D.Fantastic experience
Jeffrey G.Nothing, everything was great. Will definitely return if I need to rent again
WAZIM R.Staff was very helpful and friendly. Great fully, they also had a truck available too.
Tim I.Always a pleasure doing business with Pinkey's! Friendly, professional people.
Marion M.Great customer service thanks
Camerino M.No improvements need to be made from what I see. Great experience.
Ron D.Extraordinario servicio al cliente
JOHNNY L.Nothing so far their up in the top 10 for me
Bradley H.Very good service. One of the only place where you can access the keys 24/7
Louis A.The internet was down and I was I a hurry. Your representative was very polite and accommodating.
John T.Make him an example for other u haul agents, he is very good at what he does, quick , has the vehicle clean and ready when you pick up, very polite and his area is neat and clean
Roy S.Love this place! Danny was Awesome! Great character and personality.
Deborah D.These box trucks are not the best ride but this particular one was very rough. it would bounce on the smoothest roads. i felt at times it was dangerous since holding it in the lane on the interstate was difficult. i had one semi honk at me because i was driving through a rough part of I635 and was bouncing all over even at 60 mph or less.
Ronald C.If it works don't try to fix it
Roy S.I rented a uhaul. I expected a uhaul logo. I got "Pinky's feed supply, RV and boat storage, etc, llc" plastered on the side.
Jeremy S.The UHAUL checking in process was not working unless you downloaded the app to your phone. My move was local to pick up some furniture about 5 miles from my house. U-haul changed my truck twice to where it added 20 miles and an extra 40 minutes of driving to my trip in the opposite direction. Location was great, Uhaul not so much.
Michelle C.The location was closing early and I would not have known about it if I hadn't called to delay my pickup time.
Timothy S.Best customer service I have had. They were so professional and friendly.
Kenneth M.Excellent customer service! I will always use this location. Gracias
Brian P.This is the best location to rent uhaul trucks and trailer. Very friendly and quick to get you on your way.
Aaron M.Very friendly
Eli G.Ninguno
FERNANDO G.The heater didn't work , plus the oil light was on aswell as the service engine light also on.
JOE G.Make sure the reserved truck is actually available and has the lock and/or key where it is supposed to be. It took 2 hrs and 3 locations to get the truck when it was already reserved. Pinky's in Royse City was incredible to work with after the fiascos in Terrell and Rockwall.
Renee G.The folks there went above and beyond to get a truck and dolly for me on a terrible weather day.
Bruce M.Rented from Pink's before…outstanding customer service and nothing but friendly folks there.
ken D.Online pickup was a pain, but the folks at the facility were awesome and got me setup.
Eric W.Nothing!
BRITTANEY A.The cab clearly had a drink that spilled and dried. One of the rear dually tires had a 4†split in the sidewall. This would have been noticed if someone had checked the tires. We were up until 2 AM waiting on roadside to make the repair.
Paul W.This does not reflect Pinky's, but UHaul in general. Very hard to get direct communication with some locations.
Joseph P.Was in out in less than 10 min
Darren L.Friendly staff and great service. Highly recommend!
COREY A.Dropped truck off Christmas eve and they were not open
David L.Wonderful Customer Service!
RussellThurman T.We will always use Pinky's Food Storage and More for our UHAUL rentals. The trucks are well kept, great availability and come in all sizes, but the customer service is what will keep us coming back. Can't find a nicer bunch of people!
ZACHARIAH I.No one that could check me in was there , had to check in with a helper no receipt or paperwork. Until later it was emailed to me with a $11 charge.
JUANE W.Agent was very professional and personable. Made the whole process easy and explained everything clearly. The whole process was a breeze. Also, because the site we originally called didn't have the size truck we were needing, Ramon at the Regional office located one nearby and got everything set up for us. It may be his job but it made me feel like I was important to the company. I have dealt with U-Haul agents in the past with really bad attitudes who acted as if they could care less if they got my business or not. Thank you for going the extra mile!
JOE D.Not charge me an extra day when I was only 40 minutes late. Contract stated I picked up at 1pm, but I left the lot at 2pm due to one guy trying to help 6 people. But wait? Was I really late then? Also overcharged me for an additional 54 miles. Checked 2 different GPS apps that stated my total trip mileage. They both were on point. After all, I brought the truck back with MORE fuel than I left with cause the guy was bitching that no one ever brings them back with fuel and they have to go put fuel in. Your welcome but wait, I still get shafted.
David W.Pinky was very friendly and helpful.. I appreciate businesses like this one...
JOSEPH T.These people are very helpful and professional.
RICHARD C.Dropped off after hours. Well lit and easy to access.
Robert M.Can't think of anything. It's always been a pleasant experience at Pinky's. I go there every time I need a rental. Very friendly environment
MELVIN P.The guys at Pinkys are just top notch and would bend over backwards to make sure your rental was available on the day you reserved it.
JAMES G.The owner & staff at the Pinky's location in Royse City are amazing! They were so helpful, and kind even when I showed up last minute to rent on a Saturday right before they were closing. Highly recommend using them if in the area.
ROBYN W.The dolly was not in the vehicle and I was charged..I was also told that my bill will be adjusted due to the inconvenience. The invoice does not reflect that adjustment either. Disappointing...
KISHA G.One of the tires was low when, but we went ahead and moved a couple of loads after the 2nd load it was completely flat. Called and they said to bring trailer to them and they would change out tire. We were about 3 miles from Pinky's. When I arrived back I just decided to leave trailer. I had a friend with his personnel trailer, so I just decided not to wait for them to replace. Staff was friendly, but they had a lot of issues that morning with another customer when I picked up. (Flat tire on trailer) when I picked up.
Kathy F.Outstanding customer service!
Ian S.This location was amazing. Talk about going above and beyond for us on our move back to our home state. Just the nicest guy who went out of his way to make our move easy. Will absolutely recommend this location to anyone in the Royse City area. Thank you so much for being great to us!
Dennis S.Guy was very friendly and helpful.
Stacey J.Great customer support. Truck was prepared prior to arrival and paperwork was a breeze. Was on the road in 10 minutes.
SHAWN P.Several rentals from this location and always a great place to do business and work with.
Scott W.Excellent response to our needs.
GERALD J.I will ALWAYS check out Pinky's first when I'm in need of a Uhaul! Great people, great customer service!!
Tellisa W.Ninguno
David M. | Overall Experience