Fantastic service. Great people.
ANTON R.
Customer Reviews for Pink Chicks
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I could not leave the key in drop box. I had to call to check out because it said error everything time I tried to do on line. Then when you call the wait time is terrible. I was there 2 hours just trying to check out over the phone.
PATRICIA T.Very good service. I highly recommend them.
Jeff M.The hole in the return key box was not big enough to get the key fob through. A man who was there figured out to put it in the back of the box; otherwise I wasn't sure what to do with the key.
MELISSA H.I attempted to pick up a truck after hours through mobile pick up. My wife and I struggled with getting the lock off the truck. I called the number for assistance, and they swore to me that it was user error with the lock. I come back to pick up the truck in the morning (this was already a major inconvenience), and the employee (who was very kind) couldn't get the lock off either. What do you know.....they gave us the wrong code for the lock. I get that it's a simple accident and that probably 95% of the time it is user error with the locks, but this was a big mistake that was very frustrating for me and my wife.
Nathan B.No improvement with the location needed. The staff was very friendly and professional. It was super easy to pick up and drop off the equipment. The web site could be a little more user friendly. Pricing was a little confusing.
MARK H.The trailer I rented had new tires. The lights were all working - the chains and connections were in good shape. I would recommend this 6' x 12' to anyone needing a small easy to pull trailer. Service was prompt and friendly. No issues at all. I rented, used for a day, swept out and returned. Everything worked like it should.
JOHN S.The lady that helped me was very helpful and friendly.
ROBERT G.Equipment was dated but sufficed. Include a lock system on trailer to prevent thieves from disconnecting trailer.
JEFFREY A.very helpful
RICHLA S.Tina was great. Very helpful and very friendly.
SUSAN H.Excellent efficient and courteous customer service. Equipment great!
BONNIE M.Strongly upset with over $100 in additional fees at checkout. Other than possible $25 fee to turn in on Sunday, I was shocked by these exorbitant additional charges. Unless these charges will be refunded, I'll be looking to rent from a different company next time!!!
DAVID H.Nicest Uhaul truck I have ever rented. Nice people and a pleasure to do business with.
BRAD B.They were excellent!
DIANA O.The gears did not want to change, we couldn't find where to use tie downs and the truck is to hard to climb into.
LINDA A.Make sure if a person has a reservation for a Truck , please call the customer before you give their vehicle to someone, because you never know what had happened . Great day
CATHY J.Blatant political opinions are a right, but may have a cost in the business world.
Donald S.Very helpful great customer service
WENDELL B.Nice people
Wendell B.Great Folks to work with.
RONALD R.Great customer service.
BRADY P.EXCELLENT Customer Service!!!
Laura M.Wonderful service!! Each time the Ladies take such great care of us with wonderful customer service.
JULIANNA J.Fantastic service. Very pleased.
ANTON R.Absolutely WONDERFUL service! Ms. Tina was so personable, & made sure we were well taken care of. Excellent customer service! It was such a burden lifted off of our chest moving & the back that made the ramp was so easy to load! So many different angles to strap everything down. The price was a surprise too! My fiancé was tickled! That's always a GOOD thing! 😊 I would definitely refer this location to anyone who needs a trailer.
ROBERT M.The Roof Leaked Rain Water
Laura K.Suck my DICK
KEVIN C A.Overall, we had a pleasant experience... thank you!
REGINALD W.Would do business again and again
NANCY P.Tina did a great job. Everything was in top shape and ready to go. Although the roads were not good the truck performed well. I cold not have asked for more.
DAVID N.Great service
ANTON R.The truck was there but the lock at the back was turned around and therefore I was unable to access the key. The responsible person did a great job to solve the problem, however i left 1 hour later and this changed my whole day, missing an important part of my daughters birthday party. Despite the great reactivity of the responsible person I expect at least a 50% reimbursement on my costs. Thank you John Kramer
jitze K.I had trouble with the app and the wonderful lady with the smokers voice came to help me. She was so professional and she was patient with me and extremely helpful. She needs a medal! (Tech and me are not friends I tell you.)
Ashleigh G.Great experience
Richard T.the staff was very helpful and went out of their way to make sure we had a good experience. The problem was when i got to the storage site my cotter pin for the trailer attachment was missing and the trailer could have disconnected at any time. I called the dealer and they said it was not on the ground where i picked up the trailer. your people had done the attachment. this was the problem.
david K.Staff was very friendly and very easy overall process.
BRANDON WADE D.None needed,keep up the great service
fernando R.Fantastic Service. Great staff.
ANTON R.Lady at Pick-up location changed the drop off location from Kerrville to Kirbyville even after I spelled Kerrville for her twice and gave her the correct zip code! When checking the trailer lights she hesitated to say left turn signal was good twice then gave me thumbs up ðŸ' later I discovered left turn signal was not working, she clearly didn't want to deal with a faulty turn signal and sent me away with faulty equipment!!! Not cool!
Ricardo M.This level of customer service is rare! They went above and beyond to help me, and I already have highly recommended them to friends!! Friendly attitude, professional knowledge, and genuine kindness!!
Cara T.First class service!
Mary Jo M.Why is there no review for uhaul corporate???
Luke K.drop off locations aren't as big a deal as pick up locations - so I would use it again if needed.
LINDA P.