Customer Reviews for Pink Chicks
(U-Haul Neighborhood Dealer)

229 reviews

19504 CR 4118   Lindale, TX 75771

(903) 882-3833

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 8 am–12 pm

Services at this Location:

Contact Us

(903) 882-3833

19504 CR 4118
Lindale, TX 75771

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 8 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rene C 
Rating:
5.0

Excellent Hometown service with a smile best experience I have every had

Sierra H 
Rating:
5.0

Customer did not leave a comment.

Delayna A 
Rating:
4.0

Customer did not leave a comment.

Stacey D 
Rating:
3.0

Customer did not leave a comment.

dennis b 
Rating:
5.0

Top notch

David G 
Rating:
3.0

I need my receipt for my transaction from 3-22-2024.

Danals P 
Rating:
3.0

Customer did not leave a comment.

Israel R 
Rating:
5.0

Customer did not leave a comment.

Chad B 
Rating:
5.0

Customer did not leave a comment.

Jim H 
Rating:
5.0

Nothing I can think of, it all went peerfectly.

Kevin W 
Rating:
5.0

Nothing, she was really friendly

Debra S 
Rating:
3.0

Location was on a dirt lot. On a hill. after a heavy rain. You know the rest. The lady that helped me went way out of the way to accommodate me. She took care of changing my drop off location to a drier locale nearby The lady gets an A+. The location could use some help.

franklin r 
Rating:
2.0

No dollied and only half pads provided. Mostly flat tire

Chryl C 
Rating:
2.0

Customer did not leave a comment.

karyn p 
Rating:
5.0

The owner is great

John T 
Rating:
5.0

The lady who helped me was nice and took care of me. Thank you again!!!

Tonzel E 
Rating:
2.0

The place is kinda back in nowhere so not sure I would recommend. It’s just a dirt road and lot, if it rains a lot I think it could be difficult. The lady was nice enough but honestly it was cleaner when I took it back then when I picked it up because of all the dirt.

Linda C 
Rating:
3.0

Customer did not leave a comment.

Jack H 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

Customer did not leave a comment.

KYLE R 
Rating:
5.0

The owner was amazing and even gave us a discount from what was quoted on the website! Customer service was above and beyond.

Christopher I 
Rating:
5.0

Customer did not leave a comment.

Sean M 
Rating:
5.0

It was closed when I dropped of the truck. Spoke with Tina and she seemed friendly and very helpful.

Shranda G 
Rating:
5.0

Customer did not leave a comment.

Tammy H 
Rating:
5.0

Key drop off place

billiy c 
Rating:
5.0

Customer did not leave a comment.

Jerry A 
Rating:
4.0

Very friendly staff! Thank you

Brad M 
Rating:
4.0

Customer did not leave a comment.

Samuel T 
Rating:
3.0

Customer did not leave a comment.

John H 
Rating:
5.0

The lady who serviced us was amazing. The truck was excellent after I had went to the Mineola U haul and they gave me a truck with engine light on and no air I gave it back and went to the Lindale office which was great.

DON S 
Rating:
5.0

These ladies were awesome and very helpful.

Gary A 
Rating:
5.0

Customer did not leave a comment.

Jose L 
Rating:
3.0

Main concern was the red dirt lot. Could be a problem if there is any rain.

Michael Z 
Rating:
3.0

No one at location. All check in online which was a hassle

Vicki C 
Rating:
5.0

Very courteous and extremely helpful

William B 
Rating:
5.0

Remain consistent, I have used this provider and service multiple times... Thank you again..

Nathan B 
Rating:
5.0

Very well equipped and a pleasure to work with.

MIKE L 
Rating:
4.0

Customer did not leave a comment.

Waldert B 
Rating:
5.0

Tina and crew were so helpful and quick, she even saved us more than 50% of the original quoted price. A huge thank you to Tina and her team.

Tamera J 
Rating:
5.0

The location is off a main highway and the lady I dealt with was super nice. No problems at all.

Robert C 
Rating:
2.0

It's sort of in the middle of nowhere. just a large dirt field with a work shack.

roy w 
Rating:
3.0

The folks at the drop off location were not on site which led me to do the drop off online via the APP. The cell coverage at the drop off site was not good. It took me a long time to check in the drop off via the APP since the person wasn’t on site. Not a great experience.

melanie m 
Rating:
3.0

Customer did not leave a comment.

Marc P 
Rating:
5.0

Customer did not leave a comment.

jaime p 
Rating:
4.0

Customer did not leave a comment.

Leticia M 
Rating:
5.0

Pink chicks great as ever

Fernando N 
Rating:
5.0

Great people and great service 100% recommend and will return!!

Breanna L 
Rating:
5.0

They had everything I needed and right on time. Easy in and out.

Brooks B 
Rating:
5.0

Customer did not leave a comment.

Clay W 
Rating:
5.0

Amazing people

Rachel G 
Rating:
2.0

Would recommend if this is only location in area.

Cleo P 
Rating:
3.0

The trailer straps were put in backwards. We spent 5 hours trying to fix the straps. The location did not have anyone to help us. The straps on one side were unusable.

Jessica H 
Rating:
3.0

Long way from highway 69 north of Lindale. Easy to find after 1st time.

Andrew H 
Rating:
5.0

Customer did not leave a comment.

JOLEEN W 
Rating:
5.0

Everything was great. The lady was super nice and everything was in working order. Process was easy.

DAVID G 
Rating:
5.0

This is our second time using this location. Very accommodating and helpful

Fernando N 
Rating:
5.0

The lady at Pink Chicks was very nice and helped me get my trailer right away on short notice. I was able to return the trailer without any issues and used the online checkout.

Duane C 
Rating:
5.0

The people were friendly and very helpful. Will definitely use them again!

Jerry C 
Rating:
3.0

I could not get the self check in to work on my phone, and there was no one to help me - on-site or available by phone - 3:40pm on a Tuesday.

Mary A 
Rating:
5.0

Customer did not leave a comment.

Emily B 
Rating:
4.0

N/A

Kent J 
Rating:
1.0

I have to drive to 4 different locations to get the equipment I had reserved. You took 5 hours of work time away from my day and I had to work on your equipment for an hour to make it road worthy

thomas l 
Rating:
3.0

Customer service was awesome. The location is a little out of the way.

Keylon K 
Rating:
2.0

It was in a very wet and muddy (red) location. We were not able to drive our personal vehicle into the driveway without being afraid of getting stuck. I had to walk through the red mud in my my new yellow shoes to get the road to the car. No one was there at the location.

Sharita B 
Rating:
5.0

Customer did not leave a comment.

Marc L 
Rating:
3.0

The drive into this business was so muddy, I don’t know how we didn’t get stuck. Person picking me up got their car terribly muddy. Walked in mud all over this property. Nobody was at location, closed out the rental on phone.

IKE A 
Rating:
1.0

A huge mud pit! Day we picked up our rental trailer it had rained. Impossible to get trailer out without putting the truck into 4 wheel drive. Lady was very nice but took us over an hour because she did not have our reservation on her phone. Will not use location again.

BOBBY K 
Rating:
4.0

Customer did not leave a comment.

Jim H 
Rating:
5.0

This was the absolute best experience I have ever had !!

Darlene R 
Rating:
2.0

This location is at a dirt pit. Drive is very muddy and it is very g as rd to find.

Cynthia G 
Rating:
2.0

Had to wait for someone to show up. Then they use their phones to do the contract in which her phone had no service to do. She then had to call someone else to enter my information in. When I first called to get prices on renting was told that mileage was .79 a mile received my bill it was .99 when I called about it I was told that renting on Friday, Saturday and Sunday the price is .99 that would have been great to know if your asking about prices they should have included it. Also if you have a car it's a giant red clay dirt pit. The location on GPS states its right of 69 and you actually have to go down a back road to get to it.

Tina M 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

Customer did not leave a comment.

Mitchell H 
Rating:
3.0

Customer did not leave a comment.

John M 
Rating:
4.0

Customer did not leave a comment.

Jennifer K 
Rating:
5.0

Customer did not leave a comment.

Lloyd J 
Rating:
4.0

Customer did not leave a comment.

GARRY W 
Rating:
3.0

I was double charges on my credit card

Nola B 
Rating:
5.0

Pink Chicks was absolutely fantastic. Best uhaul pick up yet!

Jathan I 
Rating:
5.0

Nothing.

Mary L 
Rating:
2.0

Far off a dirt road, when clearly another UHAUL was off the main road and easily accessible. This location was not staffed. This location did not provide sufficient information as to where to best leave the trailer.

Amalia A 
Rating:
5.0

Customer did not leave a comment.

Amy U 
Rating:
5.0

Customer did not leave a comment.

Laura C 
Rating:
3.0

Customer did not leave a comment.

Phillip A 
Rating:
5.0

Do background checks on some of these “sketchy” locations. No one wants robbed while trying to pickup a UHaul

Andrew S 
Rating:
5.0

Customer did not leave a comment.

Charlie W 
Rating:
1.0

I was over charged, and the location appears to be closed now

Kaysie H 
Rating:
5.0

When picking up my 26ft truck we didn’t do a walk around and I didn’t notice the crack in the windshield when I took the truck.

STEVEN K 
Rating:
3.0

Great place

EDWARD R 
Rating:
3.0

Customer did not leave a comment.

IKE A 
Rating:
5.0

Tina was awesome and very helpful!!

CHRISTOPHER Y 
Rating:
5.0

I love this place, I always use them when I or a family member moves.

KIMBERLEE Y 
Rating:
5.0

Very nice and accommodating

Jeffrey B 
Rating:
5.0

Actually nutting they were very professional.. I'll definitely go there again.. thanks

Alvaro M 
Rating:
5.0

Customer did not leave a comment.

SCOTT G 
Rating:
5.0

They have what I need and on short notice. Fast service, thanks Pink Chicks!

JANET C 
Rating:
5.0

I've always had a great experience with Pink Chicks. Keep up the awesome job!

GARY C 
Rating:
5.0

No complaints at all.

JOHN A 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D 
No reviews have been submitted for this location.

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