Customer Reviews for Pikes Peak Automotive
(U-Haul Neighborhood Dealer)

369 reviews

119 Township Line Rd   Jenkintown, PA 19046

(267) 415-1165

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(267) 415-1165

119 Township Line Rd
Jenkintown, PA 19046

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Clara Gomez 
Rating:
5.0

Customer did not leave a comment.

STEVEN FREIBERG 
Rating:
5.0

Customer did not leave a comment.

Mary Jo Bell 
Rating:
5.0

Customer did not leave a comment.

STEVEN FREIBERG 
Rating:
5.0

This location was a lifesaver! I’d reserved a trailer at a different UHaul location that left me hanging without a trailer. Pikes Peak came through with zero notice and supplied the necessary equipment. I wholeheartedly recommend this business and would definitely use them again.

Chris Marenghi 
Rating:
3.0

Had made reservations at another location but when we got there they were closed. So we had to call around to find an open location with the type of vehicle we needed.

Harry Thomas 
Rating:
3.0

Customer did not leave a comment.

Angela Cato Laramee 
Rating:
3.0

Customer did not leave a comment.

Carolyn Volk 
Rating:
5.0

Customer did not leave a comment.

Peter Makhov 
Rating:
4.0

Customer did not leave a comment.

Bruce Murray 
Rating:
3.0

Truck had trash left in it and smelled bad of weed. We found an empty weed bag in the door. Rental shop was good people but uhauls billing is terrible. Took a week to invoice and of course it is more expensive.

Heath Magill 
Rating:
5.0

A pleasure to rent from this location!!

FRANK DIGIOVANNANGELO 
Rating:
5.0

The staff is professional and courteous. The process is efficient. We were in and out within 5 minutes. I highly recommend Pikes Peak

sheila corbett 
Rating:
5.0

Great customer service!!

Joe Dunn 
Rating:
5.0

Customer did not leave a comment.

roman koropeckyj 
Rating:
4.0

Customer did not leave a comment.

alexis rosario 
Rating:
2.0

Truck didn’t have truck number displayed where it was suppose to be. Couldn’t find truck in lot, asked attendant who was very rude as if it was my fault. Truck was beat up - drove well though. App sucks. Apparently didn’t record my returning the truck.

theodore bahner 
Rating:
5.0

Excellent, quick rental. Didn't waste time once we figured out I knew how to use the trailer.

Duran PERKINS 
Rating:
5.0

This location is an automotive shop first so they needed to prioritize their focus as they were busy. Manager or front desk individual said he would check it in later and I was good to go. Experience tells me I should get a formal drop-off receipt, but I was in a rush, he was in a rush, so I trusted him. I was way under miles and dropped it off on time and had the full insurance so I'm assuming he trusted there would be no damage/issues. He did as he said and likely this isn't his first rodeo. Nice guy, just super busy.

Ronald Gramling 
Rating:
5.0

Customer did not leave a comment.

Roee Dvir 
Rating:
5.0

This was a perfect rental.

Ira Spector 
Rating:
3.0

Customer did not leave a comment.

Stefan Bordeianu 
Rating:
5.0

Very nice people, they hooked the trailer on my truck and I dropped it in the same spat without any problems.

Soso Tavelishvili 
Rating:
3.0

The van had mud stains in the mats but the van was otherwise maintained. Also, I never received a final receipt. The website never gave me a chance to see the final bill.

Paul Estriplet 
Rating:
5.0

Customer did not leave a comment.

FELIX NAVARRO 
Rating:
5.0

The only negative was that I had to travel to a secondary location to pick up the van. Otherwise it was a great experience.

Latisha Abdur-Raheem 
Rating:
5.0

Customer did not leave a comment.

PJ McGarvey 
Rating:
5.0

Customer did not leave a comment.

James Hainsworth 
Rating:
5.0

Customer did not leave a comment.

Khiev Phoune 
Rating:
5.0

The service was great.

GREGORY BOND 
Rating:
5.0

Friendly staff and a smooth transaction

Zak Leyden 
Rating:
5.0

Location was convenient. Person who helped me was very personable. Everything was ready for pickup and drop off was easy.

Cynthia Small-Konneh 
Rating:
1.0

The trail had a broken driver's side tie down that didn't work and didn't know it until the time to put the car on the trailer. I couldn't use it.

MILTON TRUESDALE 
Rating:
5.0

The staff was absolutely wonderful! They did a great job showing me how things work and answered allt questions and concerns. They were very patient with me and I'm so grateful for that!! I will recommend them always and will continue to use those location for any future U-Haul rentals.

Anastasiya Kucheruk 
Rating:
5.0

He help me with everything thanks

Michael Covelusky 
Rating:
5.0

The gentlemen was really professional and all information about the process of rental the van.

Ebony Debrow 
Rating:
5.0

They did great but check in dropping off was a little long because lucky they didn't charge me.

Sokhunthea Chhoum 
Rating:
3.0

Answer the phone when someone calls

Ron Iski 
Rating:
5.0

Customer did not leave a comment.

joanne Poesco 
Rating:
5.0

The movers were helpful and explained the extra charges to me that U-haul did not identify if their original quote. Even though I added a Tow Dolly to the cart, it did not come up in my quote. U-haul did not tell me about the taxes and environmental fees. These should be included in the original quote, this is a corporate issue, not the location.

Allison Brown 
Rating:
4.0

I'd ordered a handtruck, but none were available. They took it off my bill, but I was disappointed.

Michael Riley 
Rating:
5.0

This is the only manager who had common sense.went to 3 different locations and had issues with managers. He took the time to figure out the problem and made it work highly reccomend this location even though its out of the way it is well worth it

Mike Kunasz 
Rating:
5.0

Very simple pickup, fast

Tan Nguyen 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER STRELETSKY 
Rating:
5.0

Great experience. Ty to Mike and the gang. I give it 5 stars

Bob Decembrino 
Rating:
3.0

Overcharged for gas and the vehicle and office smelled like smoke

Julie Lichty 
Rating:
4.0

Everything was good but the 9am start is kind of rough. Especially with the shorter days coming up.

george davis 
Rating:
4.0

It could have been a little less expensive .

JERRY KORNEMANN 
Rating:
4.0

Your team was amazing —> I called beforehand, they checked and arranged in 3-5 minutes; I can by and was checked in and vehicle and trailer checked in under 10 minutes and were there 2 hours later when I got back… they deserve kudos for an excellent job well done that really helped my family; prices were extremely reasonable too!

Jay Strain 
Rating:
5.0

Customer did not leave a comment.

JohnC Williams 
Rating:
1.0

Employee was gruff and unhelpful. When I went to return the trailer, he was on vacation for a month and nobody else there from UHaul

Steven Adelman 
Rating:
4.0

Customer did not leave a comment.

David Hopkins 
Rating:
4.0

The truck could not lock. I had to park in an indoor parking lot at night cuz I had equipment I could not leave Outdoors.

Doron Zahal 
Rating:
5.0

Always accommodating and convenient Great staff as well

AVERY KRONSTADT 
Rating:
5.0

All good

Joe Kain 
Rating:
5.0

Customer did not leave a comment.

Richard Greenberg 
Rating:
5.0

Everything worked as I was informed by the location manager. They answer all my questions. Very good customer service.

Maria Heredia 
Rating:
5.0

Customer did not leave a comment.

WILLIAM NOONE 
Rating:
3.0

Everything I scheduled- hitch attachment, pick up, drop off- was inaccurate based on my original reservations, including what was listed online. I’m still receiving inaccurate texts and emails. Not enough staff at locations and much of the staff inept. Never using uhaul again!

Lisa Ouimet 
Rating:
5.0

Customer did not leave a comment.

ANDRE SHUMYLO 
Rating:
5.0

Customer did not leave a comment.

DANIEL IRVIN 
Rating:
5.0

Customer did not leave a comment.

Kathleen McNally 
Rating:
5.0

Great ppl so easy and friendly

Elham Deeb 
Rating:
4.0

Nice helpful staff small site to Maneuver for hook up.

Ken Retzlaff 
Rating:
5.0

Very good customer service in and out no waiting and no lines I highly recommend

KEMP BANKS 
Rating:
4.0

Customer did not leave a comment.

Paul Benjamin 
Rating:
5.0

Easy and simple rental. New equipment.

Ira Spector 
Rating:
5.0

Personable quick service

Jerome Truxell 
Rating:
1.0

Drop off was during memorial day, so i was supposed to use the 24/7 ride share to check out the car, the place has no internet coverage by A&T so i have to go fishing for wifi from the close by shopping mall, then after finishing the return online, there was no orange drop box what so ever to drop the keys

Heba Abulsheour 
Rating:
5.0

I appreciate the owner much for helping to transfer the reservation to this location to be able to get existing equipment fast.

ALEXANDER OSIPOV 
Rating:
5.0

This was a great experience. The truck was extremely clean and ready to go. The process was fast and easy.

Ursula Ramirez 
Rating:
4.0

Customer did not leave a comment.

JERRY KORNEMANN 
Rating:
5.0

The customer service was excellent.

Tammie Youngen 
Rating:
5.0

Better to communicate if I am running late

lisa terry 
Rating:
5.0

No comment good service

Michael Suskey 
Rating:
5.0

Customer did not leave a comment.

Ira Spector 
Rating:
5.0

Customer did not leave a comment.

John Dunn 
Rating:
5.0

Customer did not leave a comment.

Joseph Criniti 
Rating:
5.0

Customer did not leave a comment.

Joseph Criniti 
Rating:
5.0

Honestly this location went above and beyond to help us out as we were in a jam and on a tight schedule. Definitely will be using UHaul for our next move.

DIANA TREPTAU 
Rating:
5.0

employees were very helpful and experienced

DENNIS WILEY 
Rating:
5.0

Pikes Peak was an excellent location, well maintained yet simple and friendly.

BRUCE BLADY 
Rating:
3.0

This location does not have pickup by phone app as advertised on the Uhaul website. Not a big deal, but this location is also a gas station and auto repair facility, so they are fairly busy all the time.

MICHAEL DIFIGLIA 
Rating:
5.0

Customer did not leave a comment.

AVERY KRONSTADT 
Rating:
5.0

Customer did not leave a comment.

SOK CHAN PHO 
Rating:
5.0

Greatest find for when I need a truck or van.. Great Guys to deal with, great mechanics too!

STEVEN FREIBERG 
Rating:
5.0

Perfect experience

AVERY KRONSTADT 
Rating:
5.0

Everyone at the location was helpful. Was directed to see Mike who was friendly, really quick and helpful. Very easy in and out procedure. Would recommend

SOK CHAN PHO 
Rating:
5.0

Good

IEISHA HEDGEBETH 
Rating:
5.0

Everything was fine and the staff was very nice and helpful!

Octavian Alexand David 
Rating:
5.0

Make sure the gas tank is fully full when picking up.

JAMES EDWARDS 
Rating:
5.0

Very understanding. After a whirlwind of events on moving day, they were very understanding of reservation changes and made everything quick and painless.

MARCELLA FREELAND 
Rating:
5.0

the employee was friendly and the rental equipment in good condition

KEYLA MEDINA ROMAN 
Rating:
5.0

The crew here was equally helpful and awesome! What a great team it was to help a guy out of a big jam!

John Stanton 
Rating:
5.0

Customer did not leave a comment.

John Caspar 
Rating:
3.0

This comment is not related to Pikes Peak, but U-Haul overall. I made the reservation for the trailer at a U-Haul location 5 minutes from my home. A few days before I picked up the trailer, I was told that I had to pick up the trailer from a U-Haul location about 1 hour from my home. 4 hours of unexpected travel time had a negative impact on the rental.

LEROY BLIMEGGER 
Rating:
2.0

Customer did not leave a comment.

RAPHAEL CHIEKE 
Rating:
5.0

Customer did not leave a comment.

Mardean Miller 
Rating:
4.0

Customer did not leave a comment.

Shelli Salemi 
Rating:
5.0

The owner is knowledgeable and helpful beyond the norm!!!!Been using UHAUL to move my office for over 35 years….BEST. BY FAR FOR SERVICE…HOW ABOUT A GOLD STAR FOR THE LOVATION AND OWNER🤩

Charles Bailey 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top