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Ralph K
Customer Reviews for Pikes Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The 10’ truck had been smoked in not just the smell and ashes but the windshield had a film/ build up from being smoked in that made it difficult to see when the sun hit it at different times.
THOMASSHANE LAll Great!
Marie MVery nice people. Highly Recommend!
Michael PThank you for making my move a little easier!
Stephanie SWas closed when i dropped vehicle off
ELVIS CGood overall experience
Kevin CExcellent folks!
Blake FI am a corporate account customer, owner request to see my credit card and refused to take it. I had to end up calling my account manager to get resolved. Owner humiliated me in front of other patrons there that day, making me feel like I was not of good quality.
Christopher HNice people all the way around 5 stars
RANDY DExcellent service, excellent experience. All went without a glitch!
REITA MStaff was helpful and had the truck ready quickly and worked through fraud alert complications on my credit card. Truck was clean and ready to go.
Kevin DVery friendly staff. I was treated like a friend not just a customer. Very pleasant atmosphere
Shota LThings were good
joyce fOur last truck was dirty, both in the cab and in the back. This truck made horrible noises upon acceleration and was also dirty.
RACHEL GN/a
Bridgette BDouble check the mileage allotment. I was allotted about 15% fewer miles than the actual distance from pick-up location to drop- off location with no detours, side trips, or other “extra” travel. Other than that, everything was great.
Carol JVery professional, easy to work with!
Matt MI cannot comment as it was a one-way and our son dropped it off and seemed to have no issue.
Stephen KNo room for improvement, It could not have been any better.
Boyd MReal nice guy at pikes garage very helpful!!
Mark DExcellent location and service with wonderful people. Robert and Teri are a wonderful representation of the best of Uhaul. Thanks!
Gary FThe fuel gauge indicated the truck had only 6 miles until empty!!
Robin SOriginally schedule for one location pickup but 4 days later referred to another uhaul affiliate. The 1st in chilhowie va horrid the next ok, except told me I would get cash dep. Back at drop off. More importantly, it has now been over a week and I have yet to receive my deposit back. I received email saying it would be sent usps but still have not received
Samuel LWhen I arrived they had no trailers. I had to wait for the trailer while they brought it on a flat bed truck. Also, they didn't print paper work for me to carry in my truck. They sent it to my email which does me no good while I'm hauling the trailer to show that I am legal with the trailer. There whole operation was very poor. There wasn't much room to drive in there and move around. It's places like this that cause me to want to stop renting from uhaul and buy my own trailer.
Steve CVery busy location for as small as they are, but quite accommodating.
Brad SAll good !
Eino KRobert and Teri make everything associated with their business easy and efficient for their customers. Thankful to have them in our community!
BLAKE FFantastic transaction, I’ve used Pikes for all my rentals and highly recommended them.
Ed HI had a few issues with my rental where I had made some changes online. The staff at Pike's garage were absolutely AMAZING! I wish there were more places like it.
ROBERTEUGENE RCharged for days we had the uhaul we were told wouldn’t be charged. Returned on a Saturday due to horrible snow and was stuck. Was charged for Sunday and Monday as well
Cathleen WI would love to purchase one when you get ready to retire them.
NOELVERNARD CWe rented a cargo van! The day before I got a call saying I get a 15 foot truck and I got charged double more! I will never use U-Haul again. NEVER! I couldn't drive the truck and had to find someone to drive for me. He complained the whole way. Thanks a lot. Not!
Deborah SI am an automotive garage owner! I let them hook up the trailer to my truck and one chain was too low and lights were not plugged in properly. I had to stop 1 mile from location on side of road and fix them. There is one very old tire looked like spare. I felt it should never be on there but a flat is not on me when you have old bias ply tires on this trailer. I have pictures and video of this if anyone want to see.
MICHAELLEE WYour communication suck
DEAN GKeep up the great work. This is my fourth rental from Pike’s and everything has been fantastic each time. I highly recommend this facility for any rental or service need.
EDWARDLOUIS HThis location is great and responsive to everyone. Can’t say enough good about them.
Ed HWe just dropped off the keys in a drop off, so we didn't speak to any body.
ZANAYVONNE WGreat service and got me safely on my way. Appreciated their help! Highly recommend.
RONALD AFantastic location to work with. Always goes one step further to ensure full satisfaction.
EDWARDLOUIS HPike was a pleasure to work with. Easy check out and personable.
Ralph BThey were nice and professional and worked with my schedule. I would not go anywhere else!!!
DENEENRAE CIt is kind of a dangerous location to get into because of traffic. We were charged for an extra day which was a technical mistake. However the refund for the mistake was taken care of rather quickly.
Angela NVery friendly staff and the equipment was clean and ready when I arrived. The check in and prop off process was quick and easy.
Bridgett FEverything was great
EDWARDLOUIS HPike’s garage has friendly service .Very accommodating. I would highly recommend them for U-Haul or any car repair needed. They went the extra mile.
STEVENALLEN M