Comentarios de los clientes para Pier 1 Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pier 1 Storage

Clasificación general:

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Sue W.
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The lady at the desk was very good and helpful.

Brandon J.
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Great place, very friendly. If I need a truck again I be using this location.

patricia P.
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very happy with this location. it is the best.

Curtis H.
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Friendly Service!

Brian W.
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El cliente no dejó un comentario.

Wyatt S.
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Great people!

Jill R.
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El cliente no dejó un comentario.

Darrell W.
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Self serve dropoff location no attendant. Dropped trailer in most logical looking location. Sloped so there was a strain on my hitch making it difficult to remove trailer. Had to find rocks to use as chocks Need to provide means to chock wheels for safety and to remove strain on hitch.

Jimmy P.
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El cliente no dejó un comentario.

Deborah M.
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I'll never do the online rental again! Took forever to finally get my truck! Office help was great and very helpful do I will just go into this office if I need to rent again!

Aaron S.
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El cliente no dejó un comentario.

Erin H.
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Very confusing how to pick up with a virtual reservation, staff was short and to the point but zero friendliness or even a smile

SHANNON S.
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El cliente no dejó un comentario.

Clinton W.
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El cliente no dejó un comentario.

George M.
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El cliente no dejó un comentario.

Duke H.
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It would have been nice to know ahead of time that we were going to get charged milages no what. Most people dont charge the milage rate unless the fuel is not refueled or they let you know upfront that no matter how much you drive you have to pay milage.

Kent C.
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We had a great experience with U-Haul. They even called and gave us a discount if we wanted to pick up the truck a day ahead of schedule. That took off a lot of stress for us in getting everything loaded. Thank you U-Haul.

RUSSELL B.
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Great service and good people.

Jimmy J.
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El cliente no dejó un comentario.

SHERRI W.
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El cliente no dejó un comentario.

James M.
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Always have a wonderful experience at Pier 1. This is the best U-Haul location we have ever used without exception. We rent box trailers at least 3 times each year to haul video and sound equipment to and from our youth camp. Never a problem, always a smile. Best ever! We always recommend Pier 1 to anyone needing rental services. These folks should be rewarded in some way!!

Jeanne W.
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El cliente no dejó un comentario.

Tim H.
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El cliente no dejó un comentario.

Mark S.
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Pier 1 Storage is a great place to rent from!! The owners are extremely nice and helpful! Very professional, took the time to go over the hook up and loading of my vehicle. Will definitely use them again in the future! Made a 2000 mile trip without any problems. The newer trucks have a great transmission for going over the Rocky's!!

Thomas B.
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I think this was rather expensive.

david D.
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El cliente no dejó un comentario.

nancy T.
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El cliente no dejó un comentario.

Robert K.
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El cliente no dejó un comentario.

Robert T.
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El cliente no dejó un comentario.

ARIC G.
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El cliente no dejó un comentario.

Robin B.
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El cliente no dejó un comentario.

John B.
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I would have given an excellent rating except I was overcharged for my miles! I will be calling and discussing this with someone very soon. We only drove around 15 miles and was charged for 107. That's a big difference. Unless this problem is corrected I will never rent from again!

Donald W.
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I Was very impressed with the overall service of your employees and the rental truck as well.

Andrew A.
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Just keep the Excellent customer service going

Donny M.
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El cliente no dejó un comentario.

YVONNE R.
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Was very friendly very understanding will use any time I need u-hauls thank you very much pier1 marina

Lavinda B.
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Amazing customer service and took my concern with the lights seriously. She even completed the maintenance paperwork to get fixed immediately.

Kelly M.
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El cliente no dejó un comentario.

JACLYN D.
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El cliente no dejó un comentario.

Julius S.
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I was charged of 175.6 miles for driving just 2 blocks from point A to B back and forth thrice which could be a less than a mile in total! Be careful when using mobile pick up during off hours and take note of the actual truck mileage. There was a discrepancy between my truck's odometer and online mileage but it didn't allow me to correct it online. Since I uploaded an actual photo of odometer, I thought it will be ok but the uploaded photo went missing and unfortunately it didn't save on my phone too. Be sure to take extra photo beside the one required by the website since it will not automatically save on your phone or stop right away when you see any discrepancy. I found another truck key in the same security box where my key was which can be used by other costumer instead of there actual rented truck. Just thinking. This was my first and won't be renting one again.

Tommy S.
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El cliente no dejó un comentario.

Austin A.
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El cliente no dejó un comentario.

ANGEL H.
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Very helpful!

William G.
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El cliente no dejó un comentario.

Randal H.
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Have used uhaul almost exclusively my entire life... not sure what has happened to the company but I would not recommend uhaul to anyone... this has absolutely nothing to do with the pick up location just uhaul in general

Dixie J.
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El cliente no dejó un comentario.

larry C.
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El cliente no dejó un comentario.

Alisa H.
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Very friendly people excellent

Linda D.
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Friendly and great service

Robert L.
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El cliente no dejó un comentario.

Kathy P.
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El cliente no dejó un comentario.

Robert L.
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Our experience with this location was outstanding. They were friendly and courteous and extremely helpful in locating a drop off at the other end. Our thanks for the personnel at this establishment.

Cloyed E.
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Make it truck friendly

Cloyed E.
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Better access

Louis B.
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El cliente no dejó un comentario.

Frederick P.
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The staff was very professional, well spoken and very friendly.

Charles K R.
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El cliente no dejó un comentario.

Patricia O.
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El cliente no dejó un comentario.

Martin T.
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We ordered a utility dolly that was not available for our order.

Jordan J.
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El cliente no dejó un comentario.

Christopher R.
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People were very friendly and helpful, awesome experience.

Warren R.
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Nothing, great experience.

brian B.
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El cliente no dejó un comentario.

David E.
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same as pickup location

brian B.
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El cliente no dejó un comentario.

sheri C.
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There is nothing they need to do , they went above and beyond also very pleasant

Curtis H.
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El cliente no dejó un comentario.

Reggie S.
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El cliente no dejó un comentario.

Jay B.
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El cliente no dejó un comentario.

Cathy M.
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El cliente no dejó un comentario.

Kenny B.
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Truck cab was not clean. The truck was parked several hundred yards from the office and I was just handed the keys and instructed to locate the truck by myself. No boxes were available at the site.

CHERYL J.
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El cliente no dejó un comentario.

Billy C.
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El cliente no dejó un comentario.

Jay B.
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People are always nice and ready to assist if needed

Wayne G.
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The Lady that checked me in on the return was very nice and the process went quickly.

Robert T.
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Not a knock so much on this place as a knock on your company. I returned it by the time required but there were no instructions posted there on how to do an after hours return. I found out several hours later on the website there was some info I had to include so i went back and did what was required .That was about a hour later than when it was supposed to be there so I was charged an additional day...that isn't fair

robert L.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Curtis H.
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El cliente no dejó un comentario.

Robert R.
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Easiest people to work with ever. Very helpful start to finish!

LARRY T.
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El cliente no dejó un comentario.

robert K.
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El cliente no dejó un comentario.

adrienne P.
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El cliente no dejó un comentario.

Jay B.
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El cliente no dejó un comentario.

WILBUR M.
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El cliente no dejó un comentario.

Angel C.
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Nothing they were great.

Michael A.
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No comment for improvement. Handled everything in a timely and professional manner. Thank you.

Donna F.
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El cliente no dejó un comentario.

Daniel A.
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Personnel had not even inspected truck before giving us key.

Omar M.
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I expected to arrive and to pick up a truck, all ready to go. Instead, I spent about an hour getting myself ready to go. I had even checked in online to speed up the process. The U-Haul trucks are parked in a grass field full of mosquitoes 500 feet away from the U-Haul rental office. When I signed the contract, the clerk motioned to the door and said the keys were in the truck. Several mosquito bites later, I determined that the keys are not, in fact, in the truck. After I returned to the rental office, the clerk sent someone else to look and to arrive at the same conclusion. I asked to pick up my empty cardboard boxes and I was told that I need to drive myself to another location two miles away to receive that service. All it says on Contract 26223286 is to pick up the boxes at Walls. There is no hyperlink, no additional address. To improve for the next customer, perhaps this process could place less of the burden on the customer to go figure things out on their own - and more of the burden on the employees to get the customer what they need at the time that they requested it.

marvin A.
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El cliente no dejó un comentario.

patricia P.
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They allowed us to pick up a day early and keep it overnight without costing more money.

Charles B.
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The location was hard to find. My husband had to drive the truck back to hook up the trailer. It should of been done wh red n we got there.

Jonny B.
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El cliente no dejó un comentario.

jr P.
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Great customer service with no hassle. Well done. -JR

Scott R.
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No problems. Great staff

Mike P.
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They are always very helpful and take great care of us!

Suzann M.
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El cliente no dejó un comentario.

curtis H.
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El cliente no dejó un comentario.

CHARLOTTE S.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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