Comentarios del cliente para Piedra Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Piedra Automotive

Grado total:

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Paul G. en

Grado:

They do a good job. Got us on the road quickly.

Robert D. en

Grado:

Rick went out of his way to make the trailer safe and available. Owners were very accommodating.

Fabian T. en

Grado:

I wouldn’t know, I went when they were closed

Brian S. en

Grado:

El cliente no dejó un comentario.

James O. en

Grado:

A much better experience dropping off than picking up.

William S. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

No problems were encountered when picking up the unit.

terry S. en

Grado:

El cliente no dejó un comentario.

Deborah W. en

Grado:

El cliente no dejó un comentario.

Arleen P. en

Grado:

Location was closed but UHaul app made drop off easy.

Charles W. en

Grado:

El cliente no dejó un comentario.

Steve E. en

Grado:

El cliente no dejó un comentario.

Greg M. en

Grado:

The Gentleman that assisted with the pick up did a great job. Piedra Automotive is the place to get a UHaul!

DAVID N. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Howard G. en

Grado:

El cliente no dejó un comentario.

DAVID N. en

Grado:

I can count on them having the truck I reserve when I show up more so than other locations. This is the biggest complaint I have with UHaul. You call and make a reservation for a truck and when you go to pick it up they tell you, "Sorry we gave your truck to someone else. But you can drive 2 hours to pick one up at another location..." NOT good customer service.

Barry S. en

Grado:

It is imperative you streamline the rental process. The first place I inquired at was an unprofessional nightmare with children in the office and a dog tied at the front door. Distractions for the person trying to figure out you at best confusing software. Left there because the office person tried 3 times to finish a rental agreement with no success. Next place was Affordable storage which was very professional and helpful but did not have the equipment I needed but reserved a car dolly for me at Piedra Automotive arrived there expecting a less strenuous ordeal but NO it took well over an hour just to rent a 50$ tow dolly. They were professional but seemed confused by your software which kept rejecting same information over and over. Same situation when I returned the dolly the next day. Your process is way too many steps. ABSOLUTELY RIDICULOUS It took me less time to use the dolly than it did to rent it. 3 hours plus total painstaking irritating ordeal. Streamline the rental process.

Kelvin S. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

No need to improve......great service! And a great truck with no problems!

Thomas D. en

Grado:

I was not sure of availability or location of the equipment until right before I needed it, but I get the fact that UHaul is busy. It would be helpful if the pickup location was open on the weekend.

shelton R. en

Grado:

El cliente no dejó un comentario.

Dixie K. en

Grado:

El cliente no dejó un comentario.

Allen L. en

Grado:

Made reservation online. Didn’t help much. Was asked basically same info when the van was picked up. Sort of a waste of time other then knowing your unit has been set aside.

Joanne F. en

Grado:

Larry was top notch, will work with him in the future!

Berneta V. en

Grado:

Thanks Piedra Auto for everything. Great Staff even had personal greater @ door. Good People with friendly, professional goals. Thanks again ??

Stuart A. en

Grado:

Such a nice location!

Meladee S. en

Grado:

El cliente no dejó un comentario.

KEN M. en

Grado:

El cliente no dejó un comentario.

Lee N. en

Grado:

El cliente no dejó un comentario.

Van L. en

Grado:

El cliente no dejó un comentario.

Jeff V. en

Grado:

El cliente no dejó un comentario.

Charles F. en

Grado:

Great service. Easy in and out.

Richard R. en

Grado:

El cliente no dejó un comentario.

Jeffrey O. en

Grado:

Thanks for all your help, Larry!!

BERNETA S. en

Grado:

Mr. SCHWAB and his crew were very helpful, although the location was very busy, the handled each customer professionally and efficiently. Thanks again Bill and Crew

VAN L. en

Grado:

El cliente no dejó un comentario.

ROBERTA T. en

Grado:

Excellent service.

Buddie C. en

Grado:

El cliente no dejó un comentario.

Howard G. en

Grado:

Great service.

Van L. en

Grado:

El cliente no dejó un comentario.

Ruth H. en

Grado:

El cliente no dejó un comentario.

Scott L. en

Grado:

El cliente no dejó un comentario.

Joseph Y. en

Grado:

Great Service - Bill is a great guy

John P. en

Grado:

El cliente no dejó un comentario.

Carl F. en

Grado:

Windows must be cleaned prior to customer pick up.

Kevin P. en

Grado:

El cliente no dejó un comentario.

DAVID C. en

Grado:

It is super expensive for driving long distance, no bueno.

Steve B. en

Grado:

be certain to check the tires carefully before renting the truck to people. The inside back tire (dual tires on back) was bald and we had a blow out going down I-40. Lucky for us, we were by a rest stop and were able to call for help via U-haul. The downside, we were held up for a couple of hours.

Dan R. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Always a reliable go-to for hauling! Thank you!

Dwight V. en

Grado:

El cliente no dejó un comentario.

chris R. en

Grado:

El cliente no dejó un comentario.

Daniel G. en

Grado:

El cliente no dejó un comentario.

CARL M. en

Grado:

El cliente no dejó un comentario.

keith E. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Personnel is a delight to do business with and so very accommodating. Extremely Pleased !

Howard B. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

It was perfect!!

Danny H. en

Grado:

El cliente no dejó un comentario.

PETER L. en

Grado:

The biggest thing I missed was cruise control.

Grace A. en

Grado:

El cliente no dejó un comentario.

blake H. en

Grado:

El cliente no dejó un comentario.

BILAZZO R. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

blake H. en

Grado:

Auxiliary connector jack. So u can listen to music

JEFFERY E. en

Grado:

great service!

BARBARA W. en

Grado:

El cliente no dejó un comentario.

stephen H. en

Grado:

Good customer service

Cheryl S. en

Grado:

El cliente no dejó un comentario.

Brad C. en

Grado:

everything was great!!

SUSAN B. en

Grado:

Great folks! And excellent equipment. Piedra Automotive took good care of me, made sure I was ready for the 3,500 miles I drove alone with zero problems. So easy a grandma can do it!

ALLEN L. en

Grado:

El cliente no dejó un comentario.

Eric F. en

Grado:

As we are new to this area, we appreciated their friendly helpfulness and suggestions for the rest of our moving experience. We look forward to working with them in the future.

KATHERINE M. en

Grado:

first time I rented a truck, and the gentleman was great in assisting.

mont M. en

Grado:

They are easy to work with at this location and are very helpful in getting the rentals you need.

Douglas E. en

Grado:

El cliente no dejó un comentario.

Brad C. en

Grado:

No improvements needed! Everything was great.

JENET S. en

Grado:

Overall Great Customer Service!!

Frances S. en

Grado:

El cliente no dejó un comentario.

Jonathan W. en

Grado:

El cliente no dejó un comentario.

DIANE W. en

Grado:

Easy in and out.

Matthew S. en

Grado:

I received multiple calls from both Uhaul and Piedra Automotive asking me when I would be using the car transport. I rented it and stated from the beginning I would pick it up after I got the truck loaded. I understand that they are in high demand and I also understand that Uhaul wants to be sure they are connected to the truck properly. But, 6+ phone calls in the middle of moving for an item that is spoken for and paid for is a little much.

Becky H. en

Grado:

El cliente no dejó un comentario.

daniel N. en

Grado:

Software not especially user-friendly

John B. en

Grado:

My concern was not with the drop off or pick up but with the cost. It was over priced and even though I returned the unit early so another customer could use it after a u haul rep called me, I was refused a credit. Would I use u haul again? Only as a last resort. And I have to move again soon.

PATRICIA H. en

Grado:

El cliente no dejó un comentario.

Lee H. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

Mary Ann M. en

Grado:

Super nice & helpful customer service.

tisha M. en

Grado:

El cliente no dejó un comentario.

Laura M. en

Grado:

El cliente no dejó un comentario.

arline R. en

Grado:

The license plate light was burned out. Make sure ALL the lights are working before customers come to pick up the equipment and vehicals.

RANDLE P. en

Grado:

Ash trays full, not washed, not ready. Apparently confused my truck rental for that day with another scheduled for next day. Though pre-paid rep went through all options of rental so my “arrive & drive” time was 1/2 hr @ the desk on “Pagosa Time”. This is my 3rd U-Haul rental this year & this came in a distant 3rd,

GAYLE R. en

Grado:

Nothing

JEFFERY D. en

Grado:

Just keep the friendly attitude and service it was refreshing working with them.

Gary D. en

Grado:

El cliente no dejó un comentario.

Kirsten W. en

Grado:

El cliente no dejó un comentario.

Dawn T. en

Grado:

El cliente no dejó un comentario.