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THOMAS N
Customer Reviews for Phoenix Motor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The guy that I dealt with was really friendly and helpful. He made sure to help me get money back for bringing the U-haul back with extra gas and less miles than estimated.
Colton CThe equipment don't mean nothing if the people you are renting from aren't to standard, best equipment in really good shape.
Leo WFriendly team. Simple process.
STEVEN JThe issues I had were caused by the uhaul app. The service I received at the pickup location was excellent.
Angel RThe return was quick and easy. This place is also so close to my house I just walked home.
Chris BPhoenix location was great but the corporate is terrible! I reserved a 26' more than a month in advance & a day before pickup was told that there were TWO 26' trucks being returned that evening. The Phoenix folks didn't tell me this, they called a 1-800 number into corporate & a scheduler told us that. The next day . . . no 26' trucks. I ended up taking a 20' which WASN'T large enough. Would use Phoenix again, not sure I'd use UHAUL again.
Tim MPlease when customers are the equipment if the customer is not able to rent or have a rental alert on their account please let them know this first before they go and try to rent equipment.. it was a huge inconvenience that because I was associated with some thing that my son did I could not rent the equipment.. I didn’t my move did not start until 7 at night.. please start informing people who weee used as a reference that they can’t rent from U-Haul until the bill is paid
DENAE WSurge brake had no oil. Tires were low on air pressure.
Jason HGreat team, great owner, great help and extremely friendly people. Deserve all the best. 癩
Cody PThe guy working there was very nice and helpful. I recommend this location for renting!! 10/10 satisfied customer!!
Yuri CTruck smelled like a litter box.
Christian LMr. Max was very helpful and friendly. He always goes the extra mile to make a customer happy.
derley fThe trailer I rented was not available at my reservation time.
Steve HI will not recommend Uhaul to anyone looking to move.
Bart WThis was not a uhaul center so not up to your standards.
JOHN C