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STEPHENALEX C.
Customer Reviews for Philly Beer & Soda Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I was and am totally satisfied thank you
Jesse C.Courtesy professional service
Diane L.The whole experience was really pleasant the person who I dealt with was great ty I will rent from hi. In the future a+
Robert W.Mobile pick up was horrible, product o requested wasn't in the truck, nobody told me I had to pay for gas and charging $5.50 a gallon is ridiculous, they didn't put my doley or furniture pads on truck, I called customer service and they weren't helpful and then said they would credit my reservation $50. I didn't get that when I returned the truck. I would like my $50 credit and gas cost back
andrew S.N/C
Patryk K.As far as this location there's nothing you can do to provide better service as we received from Phil and his staff! Top notch excellence!
anthony P.Both the counter person and yard person were a pleasure to do business with. They were a pleasure to speak with and were very willing to answer any questions.
Phillip H.The owner was rude and nasty.
Laura M.I was moving my son. Phil was so helpful. I would recommend him and his UHAUL location.
DONNAMARIE R.Manager seemed to be bothered that I was there picking up a vehicle The left front tire needed air as per the indicator light No windshield washer fluid
DANIELR S.All was excellent
Emerald G.Service and information was excellent.
GARYM W.Great location, friendly staff, unhitched quickly and I was on my way
DENNISMICHAEL D.The guys here were very helpful, and when I had unexpected issues with returning the truck , it was easy to call and rent for extra days. Very easy, nice, flexible, clean, ect. Gracias
toni-cara S.Needed to pick up at 8 am, they didn't prepare the truck the night before so I could pick it up early. So I had to push my entire interstate move back by nearly 2 hours which messed up the entire process. The worker said the dispatch never called or informed them, but I had a confirmation from uhaul that I would be able to pick up at 8am
Brian E.Do not use a old truck for long distance. It can break down which it did. Also use safety inspectors after service or repairs. The radiator hose fell off leaving me stranded for a while.wiper blade fell off. lights was too dim to see the road or dashboard. Entry door difficult to open and the gas gauge broke, stuck on E after fill up. Suspension was damaged.
OVRIL S.Very heavy nicotine smell in the cabin.
ZVICHARLES J.The truck was filthy. My husband had to leaf blow the cab and back because there was so much crap inside it. The windows were so dirty he had to scrub them too.The trucks transmission was messed up and the window made a whistling sound the whole ride. All the tires were low, had to make a trip to another uhaul to get filled. Back tires had little to know tread on them and the windshield wiper fluid was low. Totally unpleasant experience. Getting $25 credit was insufficient for all of our inconvenience.
MICHAELJ L.Nothing needs to be improved. I was in and out quickly.
Michael R.They are great. I have rented trucks from here several times in the past and it's has always gone great. Keep up the great work!
KEITH M.Rental process was really easy, and I appreciated that there was plenty of parking to leave my car during the rental!
Thomas D.Stop charging people's cards who pay cash.
CRYSTALELIZABETH L.I am very upset about this experience. I scheduled a pickup for 9:30 with the truck share and when I arrived and clicked pick up my truck it told me to wait untill the location opened at 10:30. I really needed the truck earlier. I don't understand why it told me that I could pick up the truck 24/7.
MICHAELSCOTT R.Not much, easy and simple
MORGANBRITTANY S.They were so accommodating for me. I was very happy with Phil. He was most efficient.
Suzanne P.The location was very nice and the gentlemen were polite and courteous. However the vehicle was maybe a 7 out of 10 The front end was an issue As well as the 2 charger inputs not working. Which made a long drive and the use of my GPS unbearable. Thank you Paul Petrone
PAULA P.Great service and easy transation. I would use this location again.
WAIVICTOR H.Poor website experience. Was unable to upload drivers license pictures
THOMASJ F.Very easy and thorough process.
michael R.make sure the AC vents in the truck are functional.
CAROLYNLOUISE B.Everything was great ,service was great , trailer was in excellent condition and worked as expected
RUDYD W.The gentlemen who helped me was very polite, competent and helpful. However, there was no mask enforcement. Many people came in to store and conducted business without a mask. This is against NYS guidance and not acceptable to me.
VIncent G.Customer service was friendly and prompt
Crystal Z.Personal amable
THOMAS JR K.The website was easy to use, the pickup and delivery were hassle free so unless you want to offer free coffee and doughnuts just stay the way you are.
Michael B.Great place,friendly, fair service, will do business with Again. Thanks.
STEVENTHOMAS S.Good service
shavouy H.Wear a mask when interacting with customers. I was not aware of a “cleaning fee†but okay... make sure you don't have the option to rent one of your vehicles before 9:30am. I arrived at 8am to pick up the truck and learned once I checked in online that I had to wait until 9:30am when the store opened to get the keys to the truck.
COLEALFRED L.Considering the pandemic we all are facing, these people had no masks. The guy just pretended to disinfect the driver side door handle and stirring wheel using disinfectant wipes without even wearing gloves. No use. Had not clean the vehicle. There was a water bottle on the driver side door. Had not swept the truck. when we went to return the non of the employees were wearing masks. Seems like they dont care. This is not a good impression on U-haul. I have used U-HAUL in florida and they were superb and very professional. Disappointed with the service at this location.
Chamila G.Great & reliable service. For customers returning late & utilizing the website to return the truck. I recommend bringing a flash light. could be helpful. Everything went great with my rental experience. However I was so busy moving all day & didn't realize that I would need a flashlight to take pictures of the truck, confirming its condition. My phone camera had no flash due to low battery charge. Luckily my wife was prepared & it all went well.
CONANJ M.The only complaint is that it took several phone calls after 9:30 when they opened to confirm the van I needed to rent was actually there. Otherwise once I finally received confirmation, after the third call, and once I arrived it went smoothly. There was even parking for my car while using the van.
Heidi H.The trailer was a bit over kill for one motorcycle if U-Haul had a motorcycle trailer that was a bit shorter and lighter I would be thrilled. Over all my experience was pleasant and I will be renting trailers from U-Haul again in the future.
Andrew S.keep doing what you are doing. Fast, easy and courteous service. Gracias
ROGERP U.Scott n father are the best Truck was impecable and the motorcycle trailer made everything so easy ! Worth every pennie for a piece of mind !! I recommend this location to anyone!!! Best customer service in town!
JOSE S.The van is really good. People are not friendly there.
CHENXIAO X.Rented a vehicle from Philly's Beverage Center and it was perfect. Ready on time, clean and everything explained ahead of time, so no surprises. Would rent here again and recommend to friends.
MICHAELJOSEPH G.Just let me the customer know that they can leave on drop off. I ended up waiting thinking I had to finish up payment but was told it would be done and emailed to me. Besides that, everything was excellent. Second time using them. Probably not my last.
Dominic M.Nothing, everything worked well, thank you.
KENNETH V.Gracias
JOSEPHPETER G.Excellent service and very helpful...
Daniel B.