Customer Reviews for Pharaohs Retreat
(U-Haul Neighborhood Dealer)

122 reviews

33900 Winchester Rd Unit A   Winchester, CA 92596

(951) 325-4791

Office Hours

  • Mon: 7 am–4 pm
  • Tue: Closed
  • Wed-Sun: 7 am–4 pm
Special Operating Hours
  • 3/31/2024: 7:00 am - 12:00 pm
  • 4/8/2024: 12:00 pm - 4:00 pm

Services at this Location:

Contact Us

(951) 325-4791

33900 Winchester Rd Unit A
Winchester, CA 92596

Services at this Location:

Office Hours

  • Mon: 7 am–4 pm
  • Tue: Closed
  • Wed-Sun: 7 am–4 pm
Special Operating Hours
  • 3/31/2024: 7:00 am - 12:00 pm
  • 4/8/2024: 12:00 pm - 4:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Rob Grumann 
Rating:
5.0

Customer did not leave a comment.

HASSAN FAHMI 
Rating:
4.0

Customer did not leave a comment.

PHOMMACHANH SIMPRASEUTH 
Rating:
5.0

Customer did not leave a comment.

Tevita Moala 
Rating:
5.0

Customer did not leave a comment.

Anthony Halderman 
Rating:
5.0

Great service, super reliable and helpful

Dymond Johnson 
Rating:
5.0

Friendly and professional, will definitely use this service again

Tanya Farinacci 
Rating:
5.0

Nothing, this was the best U-Haul rental I’ve had.

Sean Culhane 
Rating:
5.0

I will always use U-Haul from now on. I recommend it over any other company out there. The prices are unbeatable.

SANTIAGO LOPEZ 
Rating:
5.0

Customer did not leave a comment.

Ricky Ray 
Rating:
5.0

Honestly, super happy with Adrian. I left happy too.

Amnal kelada 
Rating:
5.0

Had a great experience everything was set up & ready to go

Stephen Nelson 
Rating:
5.0

Excellent experience all around. :-)

Susan Knowlton 
Rating:
5.0

Customer did not leave a comment.

Mike Upp 
Rating:
5.0

Great experience!!

Brenda Bragia 
Rating:
5.0

Words are not enough to describe how awesome the experience was, but i will try to do the location justice. Adrien greeted me at the entrance and i was checked in with in minutes. I used the 25 ft truck and then i ended up needing a 15 ft truck later in the afternoon. Adrien had the second truck ready to go for me and i was able to make the switch very easily. Adrien is a professional, knowledgeable, courteous person. This makes picking this location for your moving needs a no brianer. You won't regret using this location. Thank you for everything Adrien.

Emad Afshari 
Rating:
5.0

Customer did not leave a comment.

Dean Winton 
Rating:
3.0

Please make sure this truck gets service first and road tested before it goes out again.

judy lin 
Rating:
5.0

Customer did not leave a comment.

elizabeth boehling 
Rating:
5.0

Customer did not leave a comment.

bryan ferree 
Rating:
5.0

Very friendly and professional owner. Great service. It was a real pleasure to deal with him. Very knowledgeable. Thx!

Ernest Barney 
Rating:
4.0

Customer did not leave a comment.

Hilary Norman 
Rating:
5.0

Adrian was great to work with. Informed, efficient, and prepared. Thanks.

doug korb 
Rating:
4.0

Customer did not leave a comment.

Bradie Orshal 
Rating:
5.0

Customer did not leave a comment.

ratish kallem 
Rating:
4.0

Adrian was able and personable and I would recommend this site to anyone interested in uhaul services.

John White 
Rating:
5.0

Great customer service

Royel Dee 
Rating:
5.0

Customer did not leave a comment.

Sinclair Sterling 
Rating:
4.0

Customer did not leave a comment.

Ezri Chavez 
Rating:
5.0

Very happy with the service received with the return. The staff was very nice too.

Dennis Bagwell 
Rating:
5.0

Customer did not leave a comment.

Andrew Southall 
Rating:
5.0

My experience was truly a pleasure. The U-haul I rented from Pharaoh’s Retreat was the best truck I’ve ever rented. I have moved a lot in my life, so I am very familiar with these trucks - they are usually dingy, not comfortable, but get the job done. This truck was very well taken care of, very clean… it even smelled so nice. I really liked it here and I highly recommend! Great customer service also! 👏🏼

Jenelly Rodriguez 
Rating:
5.0

Good service, very professional. Highly recommended.

Jorge Avila 
Rating:
5.0

Customer did not leave a comment.

Sinclair Sterling 
Rating:
5.0

Customer did not leave a comment.

Michael Silverstein 
Rating:
5.0

Customer did not leave a comment.

Ronna McClain 
Rating:
5.0

You can't improve Perfection. Adrian was so helpful and nice.

Randall Wilkinson 
Rating:
5.0

Customer did not leave a comment.

Miguel Garcia 
Rating:
5.0

Remain consistent with your service like you do... it was great

marco avila 
Rating:
5.0

Outstanding service from the Pharaohs Retreat UHAUL location.

paul mcgee 
Rating:
5.0

Customer did not leave a comment.

warren hall 
Rating:
5.0

Customer did not leave a comment.

Sarah Davis 
Rating:
5.0

Customer did not leave a comment.

Rajinder Ghag 
Rating:
5.0

Customer did not leave a comment.

Lori Bush 
Rating:
5.0

Nothing everything went well

Anna Negron 
Rating:
5.0

Shout out to the person managing this place, he is very accomodating and make sure equipments are well taken care of! Keep it up

Erwin Alamares 
Rating:
5.0

Adrian is great. Would recommend this location over and over.

Scott Dringman 
Rating:
5.0

The location and equipment were excellent. The online check in process was an absolute nightmare.

Douglas Ferguson 
Rating:
5.0

Customer did not leave a comment.

JIMMY WALLER 
Rating:
5.0

Customer did not leave a comment.

BRANDEN PEVEAR 
Rating:
5.0

Customer did not leave a comment.

JENNIFER COLLINS 
Rating:
4.0

Customer did not leave a comment.

JOSHUA PERRY KELIIKOA 
Rating:
5.0

Needed a trailer late location was closed but Adrian opened so I could take care of my business. I appreciate all that he did for me. I would drive a little further just to rent from this location. Adrian is an asset to your Brand.

Rudolph Chavez 
Rating:
5.0

Service was great and I will use this location again

Jesus Calixtopiza 
Rating:
5.0

Customer did not leave a comment.

Connie Roldan 
Rating:
5.0

Great service! Coming back soon :-)

Robert Ortiz 
Rating:
5.0

Customer did not leave a comment.

Jessica Johnson 
Rating:
5.0

very best guy

wensheng chen 
Rating:
5.0

Customer did not leave a comment.

Phung Phan 
Rating:
5.0

Everything is excellent. Easy pick up and easy drop off. Overall i like the service.

Laurence Schultz 
Rating:
5.0

Thank you to Adrian He is very friendly. His service is so professional.

elias dinero 
Rating:
5.0

Adrian had us in & out super quick! We definitely would recommend!

Christopher Hernandez 
Rating:
5.0

Very well manner young man madc my experience really comfortable.

Michael Jones 
Rating:
5.0

Customer did not leave a comment.

JOHN E DEARDS 
Rating:
5.0

Customer did not leave a comment.

Robert McIver 
Rating:
3.0

Customer did not leave a comment.

dennel kabiling 
Rating:
5.0

well run place. in and out quickly.

ROGELIO RODRIGUEZ 
Rating:
5.0

Adrian was excellent. Im so happy to have come across this site as it is very close to where we live, which makes it convenient. The site was great, and easy to access. Thanks Adrian!

JAMES MCENTEE 
Rating:
4.0

Customer did not leave a comment.

Temitope Magbagbeola 
Rating:
5.0

Attendant was great

Bill Wood 
Rating:
5.0

Customer did not leave a comment.

Charles Menor 
Rating:
4.0

Gravel lot is kind of hard to get around in, other than that the experience was great.

KEVIN LINCOLN 
Rating:
5.0

Friendly , fast , and reliable help. Everything you need👍🏼

MATTHEW FLORES 
Rating:
5.0

Easy check out/check in. Easy to find. Adrian was super helpful! I would definitely rent here again!

Amanda Finch 
Rating:
5.0

Customer did not leave a comment.

Andrea Sylvester 
Rating:
5.0

Customer did not leave a comment.

Tristan martinez 
Rating:
5.0

Adrian is awesome and Ihe has the nicest location. I will rent from this location again and again.

Douglas Arent 
Rating:
5.0

Customer did not leave a comment.

Phillip Love 
Rating:
5.0

Good customer service

JUAN CORTEZ 
Rating:
5.0

Great customer service.

Louis Fetzner 
Rating:
5.0

Great customer support.

Daniel Cronin 
Rating:
5.0

Customer did not leave a comment.

Breanna Harwood 
Rating:
5.0

Customer did not leave a comment.

Mark Strait 
Rating:
5.0

Excellent customer service! The owner of the property was very nice, helpful, and made the rental process a very smooth transaction. I would highly recommend!

Jessica Nametz 
Rating:
5.0

Thank you for an easy pick up and drop off process! Will always use this location for any U~Haul needs!

Karla Agrey 
Rating:
5.0

Excellent customer service!! Accommodated to our early request for pickup - overall exceptional, friendly customer service. We will definitely be using this Winchester location in the future!

Chris Estrada 
Rating:
5.0

Customer did not leave a comment.

Diane Banda 
Rating:
5.0

Excellent customer service team!

Charles fergins 
Rating:
5.0

Customer did not leave a comment.

sergey Karpenko 
Rating:
4.0

When I turned it in it felt wired I feel like I should have gotten a reset then

Thomas Himes 
Rating:
5.0

Customer did not leave a comment.

Don Murphy 
Rating:
5.0

Nothing, everything was perfect. Thank you

Chris Boos 
Rating:
5.0

The employee was quick and great to deal with.

Cork Madsen 
Rating:
5.0

Adrien was pleasant, kind, clear and efficient. This was a nice Uhaul experience.

Jennifer Chase 
Rating:
5.0

Adrian provided great customer service.

Steve Ewing 
Rating:
5.0

Pick up was easy & friendly staff! Thank you!

Karla Agrey 
Rating:
5.0

Very kind employee. Helpful an attentive, thank you!

Terri Abercrombie 
Rating:
5.0

Super clean truck, fast and friendly service.

Tiffany Dugas 
Rating:
5.0

Friendly, easy, convenient.

Jeremy Cavazos 
Rating:
2.0

Dirt driveway over a rainy weekend is not a good set up. The service provider was very nice and considerate about that as much as possible, but it wasn't convenient and could also be easily missed because it's such a non-descript place.

Joylyn Sparkles 
No reviews have been submitted for this location.

Additional Services at this Location

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