Renee C.
El cliente no dejó un comentario.
Comentarios de los clientes para Pfluger Texaco
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Pfluger Texaco
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Joan S.
Easy to work with clean, new equipment in the lot.
Ava R.
Very nice and professional
Sarah M.
At first, I wasn't sure if the staff even knew I had walked in. The interior of the building was lacking in cleanliness. Dirty papers everywhere. I don't want to just bash on the place. A positive was that once we were doing the final inspection, everything went smoothly and the man that helped us out had a pleasant demeanor.
SHEENA S.
I had a set appt and was told due to training I would need to come earlier or the next morning. I was working so coming earlier wasn't an option, so it was rescheduled to Friday morning at 8am. This was pushing it. I got to the location, did mobile check in, walked inside to get my keys and had to wait an hour to be told no more trucks were available. I was sent to another city to pick up a truck and the place was horrible. I'm never using U-Haul again.
rudy W.
it took over an hour to check in with your online service
John O.
Perfect
Nathan W.
Not much room for parking. No labeled drop box for the key. I just dropped the key in a mail slot on the front door hoping that was the correct place. Inside also looked incredibly messy.
Joseph A.
Can you please allow a 6 x 12 utility, no ramp, stay in Taylor?
TODD B.
Very GOOD Experience!! Will use them again!
James H.
Great easy experience. Will do business again with Pfluger Texaco when needed.
Jesse D.
What about the 20.00 dollars off for sweaping out the back of the Uhaul?
Mary S.
Nothing I was treated with respect.
Mary S.
It was fast and easy. And we were treated very well with no hassle.
Scott M.
4th time using this location
Marilyn A.
I rented truck and dolly. Picked up truck. Got home and realized no dolly was in back of truck. Location was closed for the day. Contacted Uhaul and had to drive 20 miles to get dolly. Also was told by regional manager that I would not be charged for dolly and my receipt shows I was charged for the dolly. I also requested a discount on my rental as I had to drive 20 miles to get dolly and also had to pay an hour of time for workers that I had lined up to help move.
Thomas B.
All was very professional.
joann L.
David was very friendly, quick and efficient. We were in and out of there in a matter of minutes. He hooked up our trailer and explained how to load our vehicle onto it. Thank you David!
ANGELA W.
His office was disgusting, messy and inviting. His forst impession will not warrant an invitation to use Uhaual in the future.
David H.
I rented a trailer. Not a shiny & clean contemporary place with TVs in a waiting room. It's a car repair shop. Think friendly quick service and convenient location in Taylor. I always choose this location and have never been disappointed.
David R.
More training for staff, the trailer I rented the straps were cut off and the technician told me it would still fit my tires, got to get my car and off course it did not fit. Did not tow car dude to faulty straps. Waste of time and money.
MICHAEL T.
always a great place
Dixie M.
Very nice gemtleman
Alice I.
Overall good experience. Got exactly what I needed - a truck and no hard sell to buy extra stuff I didn't need.
lori G.
My husband felt a little uneasy dropping off the trailer here, He was afraid someone would steal it.
bryan R.
A Free Continental breakfast would've been nice
SCOTT R.
Friendly staff and owner with a lot of knowledge that helped me tremendously. Thank You Scott Roberson
Thomas W.
The issue is not the pickup and drop off locations. The issue is the rude customer service personnel at corp. In addition the moving of a reservation with limited notification of unacceptable. The customer service rep even agreed the UHAUL WEBSITE IS UNRELIABLE. This is unacceptable in the customer service world. When making a reservation you should keep your promise. Notification the day before is unacceptable.
byron B.
Customer service was great when I rented the trailer at the Taylor,TX location and when I returned it to the location on I-45 South in League City,TX
Frank S.
Trailer lights did not work properly if you had your lights on. Only drivers side worked with headlights on. Was told about this at pickup. Luckily I was using it during the day.
neil C.
The personnel were very helpful
Suzanne B.
This is not a U-Haul storage/store location. It's a little local tire shop and I'm very grateful that it is near us so we didn't have to drive 20-30 miles to return the rental. Very nice man helped us-owner of shoppe.
KURT S.
Fantastic customers... don't change a thing...
Granielle P.
My UHaul was turned in on Monday night. Statement say I turned it in at 9:50am. Not true at. Those extra charges should be removed.
Jim R.
Good staff. Knowledgeable. Easy to work with. Friendly.
Jim J.
Jeremy Hernandez and David Pfluger did a good job.
Richard S.
The owner David really worked with me on a Good Friday to get the truck I wanted, when I wanted it.
todd H.
Keep up the good work. Employee explained does and don't very well.
WALTER M.
The location on 79 is much cleaner, better equipped and has better parking.
KELLY D.
The site was a disaster. The person working there was fine, but the "office" looked like it was straight out of an episode of horders
JAMES V.
The business owner was most helpful and willing satisfy all our needs.
TONY S.
I liked the service very well
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