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DAVID A.
Customer Reviews for Pfluger Texaco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Very nice people.
Alfred O.Thank you for your time
Arturo G.They were super friendly and helpful. If I still lived in the area, I would use them for all of my Uhaul needs.
FRANCHESSA M.Everything was great. Very good people to do business with.
Elias M.I know it was not the location's fault, but the locking mechanism and the lever holding the door up need to be replaced. We could not pull down the door. Called the store and he told us what to do and still nothing. He then drove to our location and fixed it. That's Taylor for you. The bottom locks were rusty and difficult
David G.They give a bad equipment
Shaloom U.The cost of the trailer was to expensive. Since when does it cost $213 for a trailer? Never using Uhaul again!
Lee W.I reserved the 6x12 trailer at the Pflugerville location about a month in advance. I received a call the day before stating I had to go to the Taylor location 20 miles out of my way and then return it back to this location or get charged the extra one way fee. When a reservation is made a company should up hold that reservation. How you would feel if you made a hotel reservation and the day before the hotel called and said sorry we don't have a room for you? UHaul should of went and got the trailer and had it ready at the Pflugerville location or should of gave me a price break for having to drive an extra 40 miles out of my way or let me use a truck at the price of the trailer or sometime. I would not recommend UHaul to anyone.
Spencer H.U-Haul initially overbooked my reservation at another location and forced me to use a location that was further away (extra cost because of the pay-per-mile). Pfluger location was very easy to work with and owner was a super nice guy.
Jason P.It was all good overall thxs
richard Y.A+ Service
CHASE H.They were all prepared and truck was ready to go.
Juan S.Everything was great
Todd E.Awesome guy
David W.Super easy. In & out quickly. 100% awesome job.
Allen J.I would only deal with this location directly for booking online the day before had us drive to a location for a truck that they didn't have. The owner is super nice and always accommodating.
Farhan K.The original pick location that I scheduled pick up from my home was 2 miles they had me go to a different location 28 miles form my home. The store was a dump very dirty and disorganized. The truck was dirty as well as front windshield and side mirrors. I had to insist that they clean them.
Lori K.We rented 24 blankets and did not receive 24. Attendant said he ran out and shorted us 6 and then gave no refund.
Joseph D.I returned the truck on time but because the system was down it was reported as a late turn in and charged nearly a hundred extra dollars
Doreen T.nothing
TERESA T.Qiuck and easy check in.
Mary M.Is great uhAul have dropped off and rented a few times will continue in Taylor to thanks
LEE H.This location was awesome! They don't have a huge fleet but the guys are charming and friendly and the equipment they do have is modern and clean.
John F.Nothing , service was great !
James B.Easy to work with clean, new equipment in the lot.
Joan S.Very nice and professional
Ava R.At first, I wasn't sure if the staff even knew I had walked in. The interior of the building was lacking in cleanliness. Dirty papers everywhere. I don't want to just bash on the place. A positive was that once we were doing the final inspection, everything went smoothly and the man that helped us out had a pleasant demeanor.
Sarah M.I had a set appt and was told due to training I would need to come earlier or the next morning. I was working so coming earlier wasn't an option, so it was rescheduled to Friday morning at 8am. This was pushing it. I got to the location, did mobile check in, walked inside to get my keys and had to wait an hour to be told no more trucks were available. I was sent to another city to pick up a truck and the place was horrible. I'm never using U-Haul again.
SHEENA S.it took over an hour to check in with your online service
rudy W.Perfect
John O.Not much room for parking. No labeled drop box for the key. I just dropped the key in a mail slot on the front door hoping that was the correct place. Inside also looked incredibly messy.
Nathan W.Can you please allow a 6 x 12 utility, no ramp, stay in Taylor?
Joseph A.Very GOOD Experience!! Will use them again!
TODD B.Great easy experience. Will do business again with Pfluger Texaco when needed.
James H.What about the 20.00 dollars off for sweaping out the back of the Uhaul?
Jesse D.Nothing I was treated with respect.
Mary S.It was fast and easy. And we were treated very well with no hassle.
Mary S.4th time using this location
Scott M.I rented truck and dolly. Picked up truck. Got home and realized no dolly was in back of truck. Location was closed for the day. Contacted Uhaul and had to drive 20 miles to get dolly. Also was told by regional manager that I would not be charged for dolly and my receipt shows I was charged for the dolly. I also requested a discount on my rental as I had to drive 20 miles to get dolly and also had to pay an hour of time for workers that I had lined up to help move.
Marilyn A.All was very professional.
Thomas B.