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James J.
Customer Reviews for Pfluger Texaco
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Awesome guy
David W.Super easy. In & out quickly. 100% awesome job.
Allen J.I would only deal with this location directly for booking online the day before had us drive to a location for a truck that they didn't have. The owner is super nice and always accommodating.
Farhan K.The original pick location that I scheduled pick up from my home was 2 miles they had me go to a different location 28 miles form my home. The store was a dump very dirty and disorganized. The truck was dirty as well as front windshield and side mirrors. I had to insist that they clean them.
Lori K.We rented 24 blankets and did not receive 24. Attendant said he ran out and shorted us 6 and then gave no refund.
Joseph D.I returned the truck on time but because the system was down it was reported as a late turn in and charged nearly a hundred extra dollars
Doreen T.nothing
TERESA T.Qiuck and easy check in.
Mary M.Is great uhAul have dropped off and rented a few times will continue in Taylor to thanks
LEE H.This location was awesome! They don't have a huge fleet but the guys are charming and friendly and the equipment they do have is modern and clean.
John F.Nothing , service was great !
James B.Easy to work with clean, new equipment in the lot.
Joan S.Very nice and professional
Ava R.At first, I wasn't sure if the staff even knew I had walked in. The interior of the building was lacking in cleanliness. Dirty papers everywhere. I don't want to just bash on the place. A positive was that once we were doing the final inspection, everything went smoothly and the man that helped us out had a pleasant demeanor.
Sarah M.I had a set appt and was told due to training I would need to come earlier or the next morning. I was working so coming earlier wasn't an option, so it was rescheduled to Friday morning at 8am. This was pushing it. I got to the location, did mobile check in, walked inside to get my keys and had to wait an hour to be told no more trucks were available. I was sent to another city to pick up a truck and the place was horrible. I'm never using U-Haul again.
SHEENA S.it took over an hour to check in with your online service
rudy W.Perfect
John O.Not much room for parking. No labeled drop box for the key. I just dropped the key in a mail slot on the front door hoping that was the correct place. Inside also looked incredibly messy.
Nathan W.Can you please allow a 6 x 12 utility, no ramp, stay in Taylor?
Joseph A.Very GOOD Experience!! Will use them again!
TODD B.Great easy experience. Will do business again with Pfluger Texaco when needed.
James H.What about the 20.00 dollars off for sweaping out the back of the Uhaul?
Jesse D.Nothing I was treated with respect.
Mary S.It was fast and easy. And we were treated very well with no hassle.
Mary S.4th time using this location
Scott M.I rented truck and dolly. Picked up truck. Got home and realized no dolly was in back of truck. Location was closed for the day. Contacted Uhaul and had to drive 20 miles to get dolly. Also was told by regional manager that I would not be charged for dolly and my receipt shows I was charged for the dolly. I also requested a discount on my rental as I had to drive 20 miles to get dolly and also had to pay an hour of time for workers that I had lined up to help move.
Marilyn A.All was very professional.
Thomas B.David was very friendly, quick and efficient. We were in and out of there in a matter of minutes. He hooked up our trailer and explained how to load our vehicle onto it. Thank you David!
joann L.His office was disgusting, messy and inviting. His forst impession will not warrant an invitation to use Uhaual in the future.
ANGELA W.I rented a trailer. Not a shiny & clean contemporary place with TVs in a waiting room. It's a car repair shop. Think friendly quick service and convenient location in Taylor. I always choose this location and have never been disappointed.
David H.More training for staff, the trailer I rented the straps were cut off and the technician told me it would still fit my tires, got to get my car and off course it did not fit. Did not tow car dude to faulty straps. Waste of time and money.
David R.always a great place
MICHAEL T.Very nice gemtleman
Dixie M.Overall good experience. Got exactly what I needed - a truck and no hard sell to buy extra stuff I didn't need.
Alice I.My husband felt a little uneasy dropping off the trailer here, He was afraid someone would steal it.
lori G.A Free Continental breakfast would've been nice
bryan R.Friendly staff and owner with a lot of knowledge that helped me tremendously. Thank You Scott Roberson
SCOTT R.The issue is not the pickup and drop off locations. The issue is the rude customer service personnel at corp. In addition the moving of a reservation with limited notification of unacceptable. The customer service rep even agreed the UHAUL WEBSITE IS UNRELIABLE. This is unacceptable in the customer service world. When making a reservation you should keep your promise. Notification the day before is unacceptable.
Thomas W.Customer service was great when I rented the trailer at the Taylor,TX location and when I returned it to the location on I-45 South in League City,TX
byron B.Trailer lights did not work properly if you had your lights on. Only drivers side worked with headlights on. Was told about this at pickup. Luckily I was using it during the day.
Frank S.The personnel were very helpful
neil C.This is not a U-Haul storage/store location. It's a little local tire shop and I'm very grateful that it is near us so we didn't have to drive 20-30 miles to return the rental. Very nice man helped us-owner of shoppe.
Suzanne B.