Comentarios de los clientes para Peterborough Collision Center

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Peterborough Collision Center

Clasificación general:

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John C.
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El cliente no dejó un comentario.

kara O.
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Office is nasty dirty, we had to do paperwork twice. Truck was on 20 miles until empty and they claimed 1/4 tank.

Henry J.
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Convenient and professional service.

derek D.
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El cliente no dejó un comentario.

lynn P.
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El cliente no dejó un comentario.

Jordyn M.
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The location was fine the truck was fine my issue was with the mobile pick up The instructions were not clear, there were steps I could've EASILY taken before arriving to pick up my truck. The “awaiting approval” took over 30 minutes and I was on hold with your support line the entire time, not once making it through to a representative. It was only when they called the person i used as a reference that I was able to speak with someone who told me I needed to refresh the page, something I didn't do for fear of losing my place in the awaiting approval queue. It was 8am on a Sunday and I had almost no help, who knows how long I would've been left on hold. The mobile pick up needs to be streamlined and ensured to work in locations without the best service. You need more support staff to handle incoming calls and I was really just frustrated with the pick up process. The billing process is also confusing, but you provide a necessary service that I am grateful for.

Jeri C.
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El cliente no dejó un comentario.

NANCY C.
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Everything went smoothly and they were very helpful with which truck would be best for my move. I appreciated that

Lynn C.
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El cliente no dejó un comentario.

Erik S.
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easy rental and return

Scott S.
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Online pick up was very inefficient. Program froze and wouldn't allow me to continue the process.

Erik S.
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Easy rental when a repeat customer

lynn P.
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El cliente no dejó un comentario.

GINA C.
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The owner Steve is rude. Very unwelcoming. Made me feel like my service was not welcomed. I'll save my self dignity from saying what and how I'd like to explain him. I use UHAUL yearly but will NEVER ever use this location again.

Leander J.
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El cliente no dejó un comentario.

ERIK S.
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Friendly and quick service.

Scott V.
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El cliente no dejó un comentario.

Edith S.
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Perhaps having everything set to in writing before hand would be helpful, as I ended up being told 2 different things.

Mitchell G.
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El cliente no dejó un comentario.

CARL L.
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The cab of the truck had suffered a medium level coffee explosion from a previous renter. Disappointed that it hadn't been detected since the stench was quite noticeable as soon as you opened the door. We would have exchanged it but were under a time constraint.

Jon M.
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El cliente no dejó un comentario.

Robin P.
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El cliente no dejó un comentario.

Kirk M.
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El cliente no dejó un comentario.

Larken L.
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It felt like the alignment of the truck was off, so that would be something to be aware of in the future. Otherwise the guy was very nice and professional!

magen K.
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El cliente no dejó un comentario.

Jeri C.
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El cliente no dejó un comentario.

Lawrence W.
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Very helpful staff.

TIMOTHY B.
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El cliente no dejó un comentario.

Michael D.
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Very friendly staff

Douglas T.
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El cliente no dejó un comentario.

Michelle R.
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El cliente no dejó un comentario.

William W.
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The truck was very dirty and the universal car carrier has issues. The rear lights stopped working halfway to our destination.

Shaylynn M.
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El cliente no dejó un comentario.

Donna M.
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El cliente no dejó un comentario.

Gerald R.
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El cliente no dejó un comentario.

MICHAEL C.
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El cliente no dejó un comentario.

dan T.
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Everything went smooth and quick!

CHARLES T.
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El cliente no dejó un comentario.

Geoffrey P T.
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El cliente no dejó un comentario.

Kerry M.
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Very helpful

michele P.
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Overall, great customer service. Having the u-haul made my move go very well. Thank you!

alexis M.
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Have better knowledge of the process of renting a uhaul, i was waiting for a long time trying to check out.

Lulu W.
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El cliente no dejó un comentario.

Elizabeth R.
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El cliente no dejó un comentario.

Ted M.
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El cliente no dejó un comentario.

Eliza P.
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This was a self-drop off location for me and I had great instructions/tips from Uhaul personel Arthur in Salem MA. The site is self-explanatory (where to park, where to drop keys), but there was not enough cell service to carry out the self-drop off. The customer service UHaul rep was absolutely great and I was able to leave the truck safely and drop the keys without worry.

Tim M.
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El cliente no dejó un comentario.

Margret S.
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Have more trucks available

Richard L.
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No one was there. The place is a dump.

kerbert E.
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Great ...

James F.
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El cliente no dejó un comentario.

Stephen P.
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El cliente no dejó un comentario.

Scott H.
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El cliente no dejó un comentario.

Sean C.
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Provide the truck when promised.

ROBERT B.
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El cliente no dejó un comentario.

MIKE C.
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Truck was dirty inside and after they said that the right rear tire was ok it blew and I had to get road service

Shawn B.
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The woman handling the transaction was very easy to work with. Extremely understanding and polite.

Dylan F.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

James H.
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Best move I made using your U-Box had delivered across the country.

Gabriel S.
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El cliente no dejó un comentario.

Marco P.
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El cliente no dejó un comentario.

NIGEL Z.
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El cliente no dejó un comentario.

JAMES B.
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El cliente no dejó un comentario.

Carole D.
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El cliente no dejó un comentario.

LILLIAN B.
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El cliente no dejó un comentario.

TANIA G.
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Clearly verbally Express gas rules, mileage rules, and cleaning rules BEFORE client leaves with truck, like at sign up. Avoid mistakes that way..

James F.
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El cliente no dejó un comentario.

Lisa H.
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El cliente no dejó un comentario.

Eric S.
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My rental experience overall was good, the online reservation and check in is great!

Anne M.
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El cliente no dejó un comentario.

Kenneth C.
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El cliente no dejó un comentario.

anne W.
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El cliente no dejó un comentario.

James A.
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El cliente no dejó un comentario.

Edwin K.
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The employee assisted me even though the store was officially closed. She went out of her way to help.

KELLY K.
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Super nice and helpful person at the desk.

NICK S.
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The hidden costs of mileage is very frustrating. I went from the pick up point to drop off and I was charged over mileage. Stingy on mileage for sure.

Nick S.
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So far so good.

Nicholas H.
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Phone setup worked great. Only the poor service made it a struggle.

Nancy A.
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El cliente no dejó un comentario.

Joshua G.
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The People that rented the trailer where great. The location is awesome. the lot size gives lots of room to hitch up to the trailer. that's where the good stuff ends. Below is about the experience with uhaul and its customer service. not a location. The trailer has messed up first gear in my personal truck. the brakes started pulsing. and bogging down my vehicle. tech came said he couldnt find anything wrong with trailer. then he asked me to attach it back to m vehicle and drive it with him. i tell him i will if he lets me video him saying thats what needs to be done. He refuses and i ask would he hook it up to his vehicle again. he says no. then i go over to the trailer and point out the bent braking system mounted to the top of the tongue. To which He says " oh i didnt see that " then goes oh yeah thats whats wrong. So now im on the phone with roadside and the tech with me. both now not on the same page as he turned in his report saying he found nothing wrong with the trailer already. They say the trailer is fine but the tech wont attach it to his truck and leaves to get a flat bed. As he wouldnt attach it to his work truck for fear of messing up that transmission too. Now mind you, since this happened, I was not able to bring my first load to the location it needed to go. Also I was not able to get my second load. Plus I had to borrow a work truck to move the remainder of my stuff. The lost items can never be replaced. How do I replace a picture my 14 year old made for me when he was young. must also be noted when I called uhaul for help i was on hold for over an hour. to the point that I had someone drive me, as my truck was not getting driven. We got all the way to the uhual location before the call was finally answered. And still for this i was charged full price. SMH. all this to a single dad of three trying to bring his boys closer to family and a support network. Thanks for setting this family back our only vehicle and some of our possessions.

Mark B.
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Except for the weather, the move was uneventful. The trailer worked exactly as expected.

Douglas J.
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El cliente no dejó un comentario.

Daniela B.
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El cliente no dejó un comentario.

JACK P.
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friendly, competent staff..excellent

Jillian O.
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Online pick up doesn't stream well. Allowing to upload a photo is better than taking one. Each time it would disconnect me while trying to use the truck pick up feature. It was so offputting I didn't bother trying to hassle with it again to do the drop off. Until the online process is better working with the people at Peterborough Collision would be faster and easier every time. I had excellent help and direction from the staff there. I highly recommend them!

ROGER T.
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Not a thing

Douglas M.
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Wonderful customer service personal

THOMAS W.
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Very positive experence

Keith S.
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El cliente no dejó un comentario.

Gilbert M.
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There was some difficulty hooking up due to my hitch. It was worked out.

Robyn A.
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Clean the interior of the truck before renting. It was filthy - it made solar glare on the windshield nearly impossible to see out of due to the filth.

jaimie K.
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Never rent a uhaul unless you want to be ripped off.

Beth C.
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El cliente no dejó un comentario.

JOHN R.
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El cliente no dejó un comentario.

Luciano L.
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I made a reservation online for a 17' truck in Hillsboro. I got a call back from uhaul telling me that there is only one truck close to me and it is in Pererbourgh and is a 26' but I will only be charged for a 17'. So I went there to pick it up. The drop off was in Peterbourgh too so I asked if I could just drop it off in Hillsboro as that is where I was wanted to pick up and dropoff anyways saving me gas money. So the rep changed the drop off to Hillsboro. I was charged $115 for just the Rental charge. $158.80 total. I thought it had some kind of deposit included in the price and that is why the cost was so high. After I dropped the truck off, I was email a reciept but no return of any money. This truck "Rental Charge" was supposed to cost me $29.95. But I was told by the dropoff location that I was charged for a 26' instead of a 17' but also was charged a "flat fee" for changing the dropoff location. I changed the location because I thought it would be cheaper and easier. The guy who changed it didn't tell me it would cost me an extra $55! Not happy!

Richard F.
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Put a large sign in the parking lot showing uhaul drop off.

Peter J.
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El cliente no dejó un comentario.

JONATHAN K.
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El cliente no dejó un comentario.

paul S.
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El cliente no dejó un comentario.

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