Customer Reviews for Personal Mini Storage Lake Fairview
(U-Haul Neighborhood Dealer)

501 reviews

4252 N Orange Blossom Trl   Orlando, FL 32804
(S of Lee Rd)

(407) 298-6078

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 298-6078

4252 N Orange Blossom Trl
Orlando, FL 32804
(S of Lee Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Alex and Sandra are always exceptional in their professionalism. They are prompt, courteous, and truly cared about my experience. Thank you!

robert jarvis 
Rating:
4.0

Make sure the vehicle is fueled on pick up.

Robert Irvine 
Rating:
5.0

Customer did not leave a comment.

Lombardo Martinez 
Rating:
5.0

Customer did not leave a comment.

EVONY WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Rebecca Triggs 
Rating:
4.0

Customer did not leave a comment.

jeff alderman 
Rating:
5.0

Your online reservation system sucks. Too tedious an time wasting. Simplify it. Customer picks a truck or trailer for a certain date then puts in zip code. Then system then lists all locations within say 25miles that actually has the item picked available an then cust picks location for pickup. Now justs lists locations closet to cust. Ckicks on it nope not available then has to basically go back an pick another location an on an on. It person who designed ur current system is a moron

JEFF ABELMAN 
Rating:
5.0

Customer did not leave a comment.

Bella Ortiz 
Rating:
5.0

Helpful friendly an fast. Quickbin an out.

JEFF ABELMAN 
Rating:
5.0

Smooth transaction.

Weston Morgan 
Rating:
5.0

Customer did not leave a comment.

Pamala Goins 
Rating:
5.0

Customer did not leave a comment.

Sarah Stinard-Kiel 
Rating:
5.0

Alex and Sandra provided great service.

Lunel Marasigan 
Rating:
5.0

Customer did not leave a comment.

Edward Baquero 
Rating:
5.0

Extremely good service!!!

CHARLIE MERCADO 
Rating:
5.0

Customer did not leave a comment.

Eli Enid 
Rating:
5.0

Staff were very helpful and friendly. Thank you for a great experience!

Benjamin Fortin 
Rating:
5.0

The man who helped us was quick and helpful. While we didn't spend as much time with him as we did the guy we rented from, you could tell they take a lot of pride in their business.

Tracy Moore 
Rating:
5.0

She was personable and we joked and was very friendly. I appreciated her help after a long trip and moving all day from Port St. Lucie.

Ragan Cheseborough 
Rating:
4.0

The truck I rented stalled multiple times at traffic stops. I had to "feather" the throttle to keep it running. The location and personnel were great. Just maintain the truck better.

Dean Shemak 
Rating:
5.0

Very friendly very organized. The truck was clean and ran great! Made the experience great easy and professional

James Roberts 
Rating:
5.0

The representative was great!!!

Jacqueline Mack 
Rating:
3.0

Customer did not leave a comment.

Vladimir Mello 
Rating:
5.0

Customer did not leave a comment.

shawn ivy 
Rating:
4.0

Customer did not leave a comment.

Emily Funston 
Rating:
5.0

Customer did not leave a comment.

Jaime Aviles 
Rating:
5.0

Parking at this site is very limited.

Russell Smith 
Rating:
3.0

I had issues securing a truck with U haul. I reserved a 20ft truck one way on 5/24/2023 for 5/28 and the day before they changed my location to Lake Nona and didn’t reach out. Once I talked to Dedra they mentioned that my reservation was for 5/29 which was incorrect and they almost said they couldn’t secure me a rental for 5/28 which is the date I had a reservation for in the first place. We needed up securing one in the 32806 area code for 8:30AM on 5/28 and they failed to have the truck dropped off. We called to notify that customer service failed to notify us of this issue and we drove to a location and they said they had nothing until we could locate a truck located on orange blossom trail which is where we ended up renting a truck at 10:45AM (2 hours after our previous reservation time) we would like our money back since we had to drive all across Orlando and had to wait an extra 2 hours to move and had to add mileage not only to our own cars but the U haul itself which was only a round trip not one way as we had reserved 4 days prior.

Kayla Davis 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Ford 
Rating:
5.0

Best customer service.

ELSY DAVIS 
Rating:
2.0

Excellent attention

Gladys Gimenez 
Rating:
5.0

Very convenient qnd workers are great. James was good today. The owners are always great.. Will recommend this location anytime.

Deanna Maloney 
Rating:
5.0

The location was great but uhaul’s system is atrocious. The location kept getting locked out of the system by uhaul and it took an hour to pick up the truck.

Peter Harvey 
Rating:
5.0

Clean the windshield an put windshield fluid in

James Brunswick 
Rating:
4.0

Customer did not leave a comment.

Edward Ricks 
Rating:
5.0

The help was fantastic and I was done in about 5-7 minutes

ALICE VALENTINE 
Rating:
5.0

Rachel and Travis were excellent. My original rental got changed and they stepped in and helped me out greatly. Very kind people and customer service driven. Definitely two great people to have on staff.

Brian Jackson 
Rating:
3.0

Customer did not leave a comment.

Erik Little 
Rating:
5.0

Customer did not leave a comment.

Garrie Brown 
Rating:
5.0

Pick-up and drop-off were simple & quick!

Zander Keig 
Rating:
1.0

We have been renting tons of vans from U-haul and this is the very first time I leave a negative review, The lady at the desk was extremely rude, I asked to get the rental agreement from my extension and she did not know how to do it, when I tried to explain her how to do it she was dismissive and hanged up on me after being rude, the equipment was not in good shape and was not clean nor completely full of gasoline, we rented the vehicle on the afternoon of the 29th and was returned on the 1st in the morning, they charged us a whole seven days for only 3 days, we returned the van with more gasoline than given to us and used for three days and she charged us 7 days. we will never come back to this location and we are reconsidering our business rentals with Uhaul due to this very bad experience, we rented over 26 vans on 2022 and spent over $16000 with your company in 2022 counting this account and couple other commercial rentals from us as well from Uhaul not with this account

Francisco Goicochea 
Rating:
5.0

All perfect with this truck rental

Pablo Gonzalez 
Rating:
5.0

Customer did not leave a comment.

David Rasmussen 
Rating:
5.0

Customer did not leave a comment.

Terry Briegel 
Rating:
1.0

Customer did not leave a comment.

wilshonda harvey 
Rating:
5.0

Customer did not leave a comment.

Anthony Sifonte 
Rating:
5.0

Great facility. Super helpful, personable and friendly!

Brynne Teaken 
Rating:
5.0

Customer did not leave a comment.

Anne Connor 
Rating:
5.0

Customer did not leave a comment.

Serge Yefimov 
Rating:
5.0

Thank you

Kayann Samuels 
Rating:
5.0

Customer did not leave a comment.

PHILIP GORDON 
Rating:
5.0

Manager, Travis, was very personable and efficient. Rachel helped me get a receipt that was not sent to me with the last rental at another location. Travis and Rachel made this experience much better than the other Uhaul location.

David Stunkard 
Rating:
5.0

I have recommended this storage facility to a neighbor looking to move.

Constance LEE 
Rating:
5.0

Customer did not leave a comment.

maher garib 
Rating:
5.0

Customer did not leave a comment.

Asfandyar Khan 
Rating:
5.0

Great experience!

THOMAS PITTENGER 
Rating:
5.0

super convenient to drop off a vehicle at the next-door dealership then drop the trailer here. thanks.

Paul Edwards 
Rating:
5.0

You are doing excellent. Cory was genuinely helpful. Thank you for such excellent service.

Andreina Mendez 
Rating:
5.0

Customer did not leave a comment.

Christopher Legg 
Rating:
5.0

The couple running this location were super friendly and well organized. Excellent and friendly service

Greg Vandergrift 
Rating:
5.0

The two u haul representatives at the local uhaul (4252 N Orange Blossom Trail, Orlando, Fl, 32804) were excellent. They are friendly, efficient, and professional. They had me checked out with the truck in no time. And processed me quickly when I returned the truck. I will definitely use them again!

Abner Cooper 
Rating:
5.0

This is the best uhaul store in the Nation! These managers blow away anything I’ve ever experienced from uhaul. Grade A plus management. Will send anyone who needs uhaul this way.

JUNE KELLY 
Rating:
5.0

Great customer service! We love the service they offer and they are very helpful. We will be back for sure!

Andrew Nicol 
Rating:
4.0

Customer did not leave a comment.

Tai Nguyen 
Rating:
5.0

Good experience , good customer service

Carline Victor 
Rating:
1.0

I was not satisfied as I made the reservation to pick up the truck at 13301 S Orange Blossom Trl, Orlando, FL 32837, however when I arrived at the location I was informed that there was no truck available on site. After contacting customer service, they asked me to pick up the truck at another location much further away. I had an extra charge for this. I was really not satisfied. When I booked I read in the rules that the reservation was guaranteed or a $50 refund. For this reason I want to request this refund.

Alex Silva 
Rating:
5.0

Nina & Mike were extremely personable and professional... great experience

Timothy Griffin 
Rating:
5.0

Perfect drop off experience.

SCOTT FLOYD 
Rating:
5.0

Customer did not leave a comment.

CARL MOHAMMED 
Rating:
5.0

Customer did not leave a comment.

PAUL KOREN 
Rating:
5.0

Great customer service. Helped quickly. Very kind people.

Amelia Harrison 
Rating:
5.0

Very great place! I was welcome and treated very nice by the lady in the front and also lot porter.

ANTONIO HOLT 
Rating:
5.0

Horrible experience, the price wasn’t what I was quoted, the return date wasn’t what I was quoted, The return location wasn’t what I was quoted, spent over 1 1/2 hrs at the location. Very disappointed to say the least with my Uhaul experience

GARY GRAHAM 
Rating:
5.0

Picked up the truck with no problems. Mike assisted us when we returned the truck and he was so helpful, knowledgeable, and kind. My previous U-Haul experience was not great, but Mike definitely changed my mind :) we’ll be back!

Matthew Johnston 
Rating:
5.0

Customer did not leave a comment.

JODECI BOWMAN 
Rating:
1.0

No way I want any of my friends to go through this NEGATIVE experience

OTNIEL GONZALEZ ALERS 
Rating:
1.0

I have waited to do this survey to give the location time to get back to me. I have called, left voice mails, emailed and sent messages. This was the worse experience with Uhaul I have ever had. Besides losing 4 hours of our moving time due to the appliance dolly not being in the truck, I also lost more money by renting one from Home Depot. I live in Deland, we moved my Mom's belongings from Orlando, so I had to return the dolly back to the Orlando Home Dept. Costing me more time and money. This location is very unprofessional and doesn't return calls, emails or messages.

Darsha Pentifallo 
Rating:
3.0

Customer did not leave a comment.

BARANYA LAVANT 
Rating:
5.0

Customer did not leave a comment.

PATRICK LAMONT 
Rating:
5.0

Everything went well and the young man that was on duty at the time took very good care of me. I would definitely come back to that location to do business. Thank you.

ANGELA WRIGHT 
Rating:
5.0

Nina and MIke were very helpful and professional. The right taillight was out and they made a note on the contract about it. Thank you.

MATTHEW KAVNEY 
Rating:
5.0

This is not for the location, but the mobile check in needs to go faster. My phone stalled for a good 10 minutes.

John Trowell 
Rating:
5.0

Customer did not leave a comment.

STEPHEN NIMBARGI 
Rating:
5.0

I believe I was overcharged for my truck rental.

WILLIAM RODRIGUEZ 
Rating:
2.0

Customer did not leave a comment.

Ruby Mckenzie 
Rating:
5.0

Cory Was Amazing explaining Everything to me and helping me install Total gentle man Thanks Cory

Luis Roman 
Rating:
5.0

Amazing experience

Paul Napoli 
Rating:
5.0

Employee was extremely friendly and accommodating. No wait.

ROBERT BERTHIAUME 
Rating:
5.0

Customer did not leave a comment.

ANTONIO GALLON 
Rating:
5.0

Customer did not leave a comment.

LYCHMARIE MARTINO ALVAREZ 
Rating:
5.0

They were very friendly and helpful.

Shari Sujka 
Rating:
5.0

Management was friendly and accommodating.

QUOC-BAO LE-HUU 
Rating:
5.0

Customer did not leave a comment.

ZACHARY ALLSWORTH 
Rating:
5.0

Customer did not leave a comment.

DANIEL CEDENO TORRES 
Rating:
5.0

Excellent attention

HENRY ESPINOZA ARANGUREN 
Rating:
5.0

My experience was great. My representative was very detailed and explained to me what and how to connect my car I transported. I'd there was anything I was not shown it didn't have any effect on this rental. I feel everything was excellent.

ANGELA JONES 
Rating:
5.0

Excellent employee. The guy that get back the trailer was very efficient. Thanks Buddy !

JOSELITOBRITO CARDOSO 
Rating:
5.0

For my 1st time experience everyone via over the phone or in person were helpful and kind. Excellent memorable experience.

ANGELA JONES 
Rating:
5.0

I did the check in online but the pick up was getting difficult and taking long so the attendants from the store helped me. Great service, courteous and pariente people. If I need a truck again I will definitely come to the same store.

Sergio Olivares 
Rating:
5.0

Friendly, fast service. Renting from this location was excellent!! A+

NICARIUS THOMPSON 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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