Customer did not leave a comment.
Frank B
Customer Reviews for Personal Mini Storage Clermont 27
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Once I figured out how to get the keys everything went well.
George HYou guys were amazing! Thank you. Great staff.
CHRISTOS ZThis location is always friendly and provides excellent customer service!!
The LPerfect. Thank you.
Felipe BBe clear with all the hidden fees. Planned on only spending $30-$40 dollars but those hidden fees nearly killed me
Matthew TFront desk staff was nice to me.
Daniel NBest costumer service
Cristiano LGreat experience picking up the vehicle.
Paul KThere was smeared poop in the back of the u haul and the cab was is loaded with dog hair. I mean everywhere. But other than a tire blowout on the car transport the equipment ran ok.
Edward DFriendly & Professional service. Very helpful. Would highly recommend this U-Hsul Location. .
Sheryl MEverything was quick and perfect
Luis MGreat service. Very friendly and helpful staff.
RYAN LNever an issue. Just good business. I even have a storage unit too! 5 Stars.
CHRISTOPHER LNothing to do with the location. The truck was a piece of crap. Check engine light was on with a note that confirmed no repairs were going to happen. The wipers were terrible. The washer pump barely put washer fluid on the passenger side and NONE on the driver side. That's a safety issue if something gets on the windshield while driving.
JOHN HExcellent
sandra rExcellent service!!!
NELSON FThe folks at Personal Mini Storage Clermont 27 were fabulous! They were extremely professional, pleasant, and helpful, as we wound up switching to a smaller trailer at the last minute. We HIGHLY recommend them!
Randall JExcellent location
James DCustomer was superb and the truck was in excellent condition. Thank you
Todd BStaff was professional and personable. Amazing experience. I would highly recommend this location.
Salvatore LExcellent experience with the staff. Very helpful and accomodating. The truck I rented had low mileage which was nice, but the padding around the arm rest/center seat had come unglued from the seat.
TImothy LNo need for improvement. Second time using this location. They are just awesome. I wish all U-Haul employees were like this place.
Kevin LFront desk lady was super friendly, very efficient. Truck was ready to go upon arrival. Thank you
LIZBETH HAbsolutely great experience. The owners took care of me and all my needs while at the rental counter. The return process was so easy and I apparently left my nice set of headphones in the truck, got a call about it and went in to pick them up the next day. They were nothing but pleasant and helpful, answered all of my questions and went above and beyond for me. Showed me how the lock works on the back, as well as explained some of the vehicle features and gave me a quick run through. I really could not be happier, this was the best experience I have ever had renting a uhaul.
Robert BHad a wonderful experience. The people running this location were great! They helped me with everything I had questions about and made sure I was well taken care of.
Joel HGreat customer service and free loaner cords
dave cHave nicer staff Even though it was Christmas Eve A guy with a pony tail came out to help a family and my father and I was trying to figure out the mobile pick up since it wasn’t letting g me continue. We asked the guy for help and he was so rude yelling at us telling us he’s not going to help us and to figure it out ourselves. He kept yelling it’s Christmas and the only way he will help us if we pay him cash. He didn’t have to be rude at all. Worst experience ever. I usually go to the other Clermont U-Haul. Since this was across from my apartment I decided to go there. Never again
VASHTI LMario and Emily are great persons and helpful
Marcus VProfessional and friendly team.
William MMario and Emily are the best team in the business. They are an amazing team and supports our Church with excellence!!! Thank you
The LEven When my Equipment was not there on time they still offered amazing customer service
Jason SFriendly staff!
Delilah HThe agent that assisted us made it a relaxed, un-stressful process. Location was perfect for us, and the store was decorated for Christmas and so cute and clean!
Julie TMario was very helpful
Asgar AExcellent service
Emily AHorrible customer service
Lourdes CNice staff very professional courtesy everything was great
IVAN RIf you continue to keep the same person at the office desk, you don’t have to worry about your reputation, at the mini- storage office Clermont you have the right person at the right place, I m really satisfied and proud of their service and communication it’s 6 stars 🌟 service., Happy thanksgiving
Younes MPeople who gave us the truck were sooo nice. They were a cute married couple. The woman who took the truck from me was very rude and I did not appreciate it.
Tim GThe truck had sealing issues on its roof as a result many of my items and boxes were wet during our move.
Jose GStaff was very welcoming, called to verify I did not receive the dolly. Still was not refunded the cost. I would use this location again.
Catherine HThe owners went above and beyond to help us with our rental needs. Very satisfied customer, Tom Klinger
thomas kgreat service
Alejandro HNothing everything you do to help people is fine... thanks 🙏
Johnny CExcellent customer service
Kris G