Customer Reviews for Perrones Farm
(U-Haul Neighborhood Dealer)

640 reviews

2447 SR 7   Cobleskill, NY 12043

(518) 234-1271

Office Hours

  • Mon-Sun: 8:30 am–6 pm

Services at this Location:

Contact Us

(518) 234-1271

2447 SR 7
Cobleskill, NY 12043

Services at this Location:

Office Hours

  • Mon-Sun: 8:30 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Joe is an extremely kind man that will go above and beyond for his customers. If you ever need a UHaul I recommend going to see Joe you won’t be disappointed.

Daniel G 
Rating:
1.0

Customer did not leave a comment.

Mathew T 
Rating:
5.0

Customer did not leave a comment.

donald j 
Rating:
1.0

Customer did not leave a comment.

Stephanie M 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
4.0

Great place to stock up on plants, luncheon meat, subs, Italian frozen dinners and canned products, as well as rent a U-Haul.

Cece T 
Rating:
1.0

The retailer was complaining and rude and slow.

Paul P 
Rating:
1.0

Friendly service

cristy c 
Rating:
5.0

The only thing I can complain about is that they always had the insurance on when you didn’t it in your rental. I declined it each time and they added on anyway. Plus the last time this time when I got the truck they called and said the 10 foot truck was unavailable And they were upgrading it to the 15 foot truck for free and no extra cost. They were going to charge me what the 10 foot truck would cost but they did not. They charged me the extra $10 for the 15 foot truck so they overcharged me $25 , other than that, I love using that U-Haul and this company is great to pick it up at. But the U-Haul company always gets the billing wrong.

Angela m 
Rating:
5.0

Customer did not leave a comment.

aria G 
Rating:
5.0

Customer did not leave a comment.

Joe p 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Great place to rent a u- haul! Joe is a great guy! He takes care of the customers needs! Don’t forget to get a super sub while you are there!

Joe p 
Rating:
5.0

Customer did not leave a comment.

Randy H 
Rating:
5.0

Customer did not leave a comment.

Nancy M 
Rating:
5.0

Customer did not leave a comment.

Patrick S 
Rating:
5.0

Customer did not leave a comment.

Melissa S 
Rating:
3.0

Truck was muddy, I advised owner inside was dirty and muddy , I washed out truck. I asked for blankets only had one there. Truck had half tank of fuel when received and I filled it asking for a reduction of my bill which couldn’t be done. I’ve used UhAul before but this was a bad experience.

Gary B 
Rating:
5.0

Always the best service. Hands down

MICHAELPAUL T 
Rating:
5.0

It was a severe snow storm when picking up the truck. Also, truck had summer tires(not traction) on the rear. Had to give a fair evaluation with this in mind. The storm also was a major factor in the condiiton of the truck. It was dirty inside both cab and box.

Patrick O 
Rating:
5.0

everything was great!

Dennis B 
Rating:
5.0

The only complaint I have is that when I fill out the paperwork to run the vehicle, I do not add the insurance. I was told that they would remove that when the Truck was returned end it would be off my final bill. It was not. I was still charged for the insurance. They put in a formal dispute and I have to wait for 72 hours before I will hear a response. Matter of fact I think the last time I rented the U-Haul I had the same issue. And I don’t think they change that either. The last time I rented it was January 8, 2024. I made the same formal complaint that I did not ask for the insurance. They put in a formal dispute and I never heard back. So January 8 I paid $15 more than I was supposed to and March 15, I paid $15 more than I was supposed to. Both times I did not request the insurance yet I was charged for it both times. The first time I rented the truck they actually got it right and did not include the insurance. So basically U-Haul owes me $30 for being charged twice for insurance when I did not request it. Please look into this and please credit my account with the fees that We’re not authorized by me. That is the only complaint I have. They always have a truck ready for me. It’s always nice and clean and they are really nice and friendly when we pick it up but they constantly add the insurance when I specifically do not ask for it.

Angela m 
Rating:
5.0

returned multiple trucks and a trailer to this business, no issues

joe b 
Rating:
5.0

Customer did not leave a comment.

W J 
Rating:
1.0

Not to promise & schedule times to people they can have a truck when you’re renting the truck to someone already. Must have truck in possession to be able to tell ppl to pick it up.

MICHAELJOHN S 
Rating:
5.0

Dealing with Perrone’s Farm was such a pleasant experience. They’ve got a return customer in us for sure!

Trent M 
Rating:
5.0

Customer did not leave a comment.

joe b 
Rating:
1.0

I was given the truck on empty, and told I had to return it at a quarter tank. It was also a decision on block I'm out of snow in the back of the truck but I was left to shovel out myself because rear door was left open

Sabastian W 
Rating:
5.0

Customer did not leave a comment.

Shannon W 
Rating:
5.0

Customer did not leave a comment.

robert w 
Rating:
5.0

Customer did not leave a comment.

Leta M 
Rating:
5.0

Customer did not leave a comment.

Dennis B 
Rating:
5.0

All was good. One tire was low on air and I had to fill it at home so that was a minor inconvenience.

Shane N 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
4.0

I reserved the same truck or one night the same truck I had before. The only difference this time is they added a charge to it for safe move for $15 when I did not ask for that. I did not have it for the first rental, and I did not want it for this one.

Angela m 
Rating:
3.0

The whole process to puck up and return the equipment is insanely difficult and time consuming. The app doesn't even work. If the app actually worked and the process wasn't so convoluted. Maybe different. The fact I also never get that 25 dollars off even if I steam cleaned the truck afterwards...when I picked it up it was FILLED with mud and dirt...I returned it cleaner than I picked it up. Put gas in it and I was still charged for gas to be put back in it. I will never rent a uhaul again and I will tell everyone how awful this experience was. Not to mention how tiny the parking lot where the trucks are. I had to pull a moving van out of this tiny little spot between 3 badly parked uhauls. It's like they park things badly so you hit something. Plus the check engine light was on so that's not even a safe truck to be renting out. Uhaul dropped the ball this time. I took multiple pictures before and after my rental and not a single photo showed up on the app. I'm so far beyond unimpressed with the service. It was a headache and inconvenience all around.

Nyx D 
Rating:
5.0

I am always treated very good at Peroines. Absolutely they are the best

MICHAELPAUL T 
Rating:
1.0

I was scheduled to return the vehicle to Warnerville, NY. I drove 7 miles past the other Uhaul location to get to Warnerville only to be told that location was closed and I had to drive 7 miles back to the other location. So I drove 15 miles out of my way and then I was charged for that extra mileage. Total waste of my time and money.

David D 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

Customer did not leave a comment.

Nathaniel S 
Rating:
2.0

I did not rent or receive the 2 dollies or furniture pads that showed up on my receipt.

Jessica V 
Rating:
5.0

Great customer service!

Mihail P 
Rating:
5.0

Joe and his wife were extremely kind and very helpful.

Theodore K 
Rating:
4.0

Customer did not leave a comment.

CHARLESFRANCIS A 
Rating:
5.0

Customer did not leave a comment.

ELIZABETHK H 
Rating:
5.0

Joe is great and on top of customer service! Checking the trailer out, using it and returning it we're all simple as can be. 10/10 recommended

Brian M 
Rating:
5.0

I actually had an enjoyable experience, renting the U-Haul from the space. I did most of my stuff on line. It was an easy way to do it and the vehicle was ready for me when we got there. The only thing is that I didn’t use as much mileage as I said, and they did correct the invoice but it hasn’t showed up on my card the difference between what they took out and what the I actually had to pay. I would think U-Haul would’ve put the credit right back on the card. If it was just a dollar or two I wouldn’t be concerned but it’s almost $20 and I could use that. Other than that everything is great with the U-Haul.

Emma M 
Rating:
5.0

Perrones farms are the Best 👌 I give them 25 Star's

MICHAELPAUL T 
Rating:
5.0

Easy online reservation. Truck was available when scheduled. Great local agent!

Dennis L 
Rating:
5.0

Customer did not leave a comment.

Jose F 
Rating:
5.0

Check engine light was on

Elden C 
Rating:
5.0

Customer did not leave a comment.

Susan R 
Rating:
5.0

Customer did not leave a comment.

George B 
Rating:
5.0

Customer did not leave a comment.

Floyd A 
Rating:
5.0

Customer did not leave a comment.

Floyd A 
Rating:
5.0

Joe is helpful and kind! You also can get a huge sub , Mums and lots of pumpkins !

Joe p 
Rating:
5.0

More parking space at pickup

Dennis B 
Rating:
5.0

Customer did not leave a comment.

Douglas w 
Rating:
5.0

Customer did not leave a comment.

Gary M 
Rating:
5.0

Great guy at drop off. Professional and respectful.

CHARLOTTE P 
Rating:
5.0

Customer did not leave a comment.

GARY M 
Rating:
5.0

Excellent location! Joe is very nice , and helpful!

Joe p 
Rating:
3.0

Customer did not leave a comment.

Linda T 
Rating:
5.0

Customer did not leave a comment.

GARY M 
Rating:
5.0

Customer did not leave a comment.

Bill m 
Rating:
4.0

Customer did not leave a comment.

PETER J 
Rating:
5.0

Awesome service 👍 👍 👍

MICHAELPAUL T 
Rating:
5.0

Wonderful customer service.

THOMASP D 
Rating:
5.0

Customer did not leave a comment.

Emma G 
Rating:
5.0

The best U haul dealer I have ever dealt with. Thumbs 👍 up 100%

MICHAELPAUL T 
Rating:
5.0

Customer did not leave a comment.

alissa g 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B 
Rating:
5.0

Customer did not leave a comment.

James H 
Rating:
5.0

Customer did not leave a comment.

Brooke L 
Rating:
5.0

Customer did not leave a comment.

RICHARD V 
Rating:
5.0

Customer did not leave a comment.

Floyd A 
Rating:
1.0

Should not be a drop off or pick up location. Owner has no interest in helping these customers at all. Acts like it's a burden upon his day.

Bill L 
Rating:
5.0

The owners of Perrone’s were very helpful and welcoming! Mrs. Perrone was a gem to rent with! Highly recommend using Perrone’s for your Uhaul, flower, and deli needs!

Jennefer S 
Rating:
4.0

This location only offers U haul services while others offer other service.

Walter I 
Rating:
5.0

Great location to rent a U-Haul,, there are a few places to grab a bite before you go and there's even a Walmart a few minutes away

Robert C 
Rating:
5.0

Customer did not leave a comment.

JAIMIE S 
Rating:
4.0

Customer did not leave a comment.

Stephen J 
Rating:
3.0

trailer had 2 bald tires and lights not working. lack of maintanance and a safety hazard

Thomas M 
Rating:
5.0

Customer did not leave a comment.

Sal M 
Rating:
5.0

Customer did not leave a comment.

Mark D 
Rating:
5.0

Customer did not leave a comment.

anthony f 
Rating:
5.0

Customer did not leave a comment.

Floyd A 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T 
Rating:
3.0

The truck was muddy in the cab when we got it and it was snowed in still. We would have thought that it would have been cleaned off and ready for us but we had to wait for it to be cleaned off before we could take it.

Amanda S 
Rating:
5.0

The people there were great and it’s not the first time I’ve rented from them and will definitely be renting from them again soon

John M 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T 
Rating:
5.0

Customer did not leave a comment.

Floyd A 
Rating:
5.0

Easy in and out ! Thank you!

PHILIP P 
Rating:
5.0

Customer did not leave a comment.

Thomas F 
Rating:
1.0

They’re trying to charge me for an extra day for being a half an hour late returning the vehicle. They’re charging me to fill up the tank of gas when it was only on 3/4 of a tank when I picked it up and I have pictures of this. They’re charging me for an extra days worth of insurance for being a half an hour late. They are trying to charge me more than $100 over what i owe which is $46.28 for mileage. Which I AGREED to pay yet they’re insisting I pay for another full day plus the insurance plus gas. I have pictures and proof of where the gas was when I picked it up and where it was when I dropped it off the mileage that I used. And I can timestamp when I picked it up, and when I dropped it off.

Nathan M 
Rating:
5.0

Customer did not leave a comment.

Cali R 
Rating:
5.0

Customer did not leave a comment.

Floyd A 
Rating:
5.0

Customer did not leave a comment.

lamoree c 
Rating:
5.0

Customer did not leave a comment.

Anthony A 
No reviews have been submitted for this location.

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