Comentarios del cliente para Perkins Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Perkins Service

Grado total:

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Robert H. en

Grado:

This place is a dump. Not the image I'd think U-Haul wants associated with it's brand. Person that waited on me was very helpful, but not very knowledgeable. Equipment was in excellent condition.

Reynaldo G. en

Grado:

Never saw the inside of the location. Used phone app for drop off. It was a very safe location.

William T. en

Grado:

Nice auto repair shop.

ashley m. en

Grado:

El cliente no dejó un comentario.

Edward L. en

Grado:

They could have helped to hook up the trailer we had to do it ourselves other than that it was a great experience

Robert C. en

Grado:

nothing

Christopher N. en

Grado:

Location did not know how to use the check in portion of the website. Took three attempts. Tried to charge me almost double my quote. Took about 20 minutes to get checked in. Then nobody helped me hook up my trailer.

Edward L. en

Grado:

Everything was perfect and went very well thank you for doing an excellent job for your customers

Jacob C. en

Grado:

Deliver equipment and supplies to one pick up location so the customer doesn’t have to deal with multiple pickup locations and split orders. Ensure all rental equipment is reserved and available at time of pick up. Don’t park equipment in mud, I had to clean my driveway after loading because the trailer tires were covered in mud.

Rick M. en

Grado:

El cliente no dejó un comentario.

Samuel W. en

Grado:

El cliente no dejó un comentario.

Lorna H. en

Grado:

El cliente no dejó un comentario.

Chuck H. en

Grado:

El cliente no dejó un comentario.

Matt M. en

Grado:

I paid Perkins before I left their lot and three days later I was contacted by u haul saying I still owed the amount plus a 30 dollar late fee on the bill I already paid. At the location I requested a receipt and was told that I did not need one buy a lady with short blond hair who was in her upper 50s it appeared to me

Steve H. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

Same as pickup location, no service. Just too to drop it over there by other trailers, which was on a down hill grade, and lucky if was able to stop it from rolling down to far. Thought abou tjust letting it roll on down the hill.

andrew f. en

Grado:

DROPPED OFF AFTER HOURS

John W. en

Grado:

Zero blankets available until the truck was brought up and we opened the back. There were a bunch just thrown in.

Rhonda S. en

Grado:

Although there was a miscommunication between Uhaul companies,the problem was handled very promptly and very professional and I was out the door with no problems. I would highly recommend their services to anyone. Rhonda Smith and Alicia Dodd from Texas

david d. en

Grado:

awesome!

mary w. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

The truck smelled like urine, it was dirty inside, and the driver side door wouldn't shut all the way unless you slammed it shut. I contacted Perkins twice regarding a rental. First time was on 8-1-18. I left a voicemail and never received a return call. I called back on 8-2-18 and spoke to someone and left my name and number. I never received a return call. On 8-5-18 I reserved a 17' truck to pickup at 4:30 p.m. on 8-10-18. When I got there, all they had was a 15' and no mention of the 17' truck not being available. When I asked about returning the truck at noon on 8-11-18, the guy at the counter said it needed to be back before 8 a.m. because it had been rented at that time. I returned the truck at 9:30 Friday night. When I went to get my deposit back at 8:15 the next day, they were just getting to it. So much for it being rented out at 8. This was my first time dealing with Perkins Service in Raymore and it will be my only time. I would NOT recommend them.

Douglas C. en

Grado:

El cliente no dejó un comentario.

Steve I. en

Grado:

El cliente no dejó un comentario.

Patricia P. en

Grado:

All I had to do was drop off and they did the rest.

Brian M. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

NANCY M. en

Grado:

All was good.

Gary T. en

Grado:

Don’t change pickup location st last minute! I had reserved it well in advance.

MICHAEL T. en

Grado:

El cliente no dejó un comentario.

Joshua C. en

Grado:

The truck was filthy when recieved. The back was covered in shredded paper had cigarette butts there were unfolded blankets thrown all over the floor. The cup holders had spilled soda in them and when I returned it I told him the U-Haul was clean but when I received it it was filthy and had trash in it and cigarette butts and he kind of chuckled and said yeah I know I will never use this location again. Also they failed to verify the mileage on the truck before we took it out so when we return the truck the mileage was less than it showed on our out mileage so they had to estimate how many miles we used to charge us because they did not know how many we actually used. Will never return to this location. Awful 0 stars

jeffery r. en

Grado:

El cliente no dejó un comentario.

Garey G. en

Grado:

The sites were well maintained with friendly helpful people. The online reservation process is terrible, and that is a compliment! I don't have a move coming up anytime soon, but other company's will be considered first! Ryder, Penski, Budget, We'll screw your move up Van Lines.....

Dustan-Shane N. en

Grado:

El cliente no dejó un comentario.

Scott E. en

Grado:

El cliente no dejó un comentario.

Tanya C. en

Grado:

El cliente no dejó un comentario.

Steve W. en

Grado:

El cliente no dejó un comentario.

Phill H. en

Grado:

Steering wheel was sticky and dirty and the windshield was covered in bugs. Box was clean and the people were great!

Christopher H. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

roy d. en

Grado:

El cliente no dejó un comentario.

JEFFREY W. en

Grado:

Prompt, professional and courteous treatment by staff. Rare these days, and much appreciated.

Nancy D. en

Grado:

El cliente no dejó un comentario.

Lyn S. en

Grado:

El cliente no dejó un comentario.

Nichol L. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Staff was very responsive and attentive. I would rent here again. The app was very beneficial.

William S. en

Grado:

El cliente no dejó un comentario.

Devon C. en

Grado:

When picking up the uhaul the secretary completely ignored me for a good 10 min while doing other things around her desk before she stopped to help me get it picked up- the only customer in the lobby.

Neal z. en

Grado:

El cliente no dejó un comentario.

Diane O. en

Grado:

Have your people double check their hookups. We drove 380 with no lock on ball. Made it fine but could have been bad. Wind was horrible. Thank goodness we made it but guy at drop off wasn’t pleased with situation and neither was my husband when he found out

Jaclyn R. en

Grado:

The lady at the front desk was super nice and helpful. She was very understanding when I had told her that I wouldn’t have the uhaul back in time by the time I had booked it for and assured me that it would be fine. She had great customer service skills and made it a less stressful experience for me. 5 stars

ALLAN S. en

Grado:

they were nice

Dolly P. en

Grado:

It was great thank you all

Michael H. en

Grado:

No lock for back door.no dolly was there to use. But In all great.

craig d. en

Grado:

El cliente no dejó un comentario.

Joe J. en

Grado:

trailer was full of garbage and leaves. the lady tried to overcharge at the beginning. rented for 3 days at 29.95, calculated 108.xx on the estimate bill. When we returned the guy adjusted the charge to what it should be 89.85. I showed him the pic of the garbage in the trailer and he just said, I guess it wasn't checked when returned last. He also did not inspect when we returned it.

fred h. en

Grado:

I appreciate your allowing me an extra day since it was the weekend. I did return it as promised on Sunday night. Thank you.

Paul K. en

Grado:

El cliente no dejó un comentario.

Tony G. en

Grado:

Excellent service and EVERYTHING was awesome

RYAN L. en

Grado:

Stood in front office for 10 minutes before anyone greeted us or made eye contact. When the lady finally looked up and asked what we needed, she said all she needed was the key. We could have easily dropped this key with her if she had just acknowledged me sooner. Also, we were charge $5.95 for gasoline and I know there was at least 5/8 of a tank if not more. Wish we would have been a part of the check in process so that we could have disputed this charge! Bad experience all around!

Harry H. en

Grado:

El cliente no dejó un comentario.

Lisa m. en

Grado:

El cliente no dejó un comentario.

Dalton J. en

Grado:

El cliente no dejó un comentario.

Dwayne S. en

Grado:

El cliente no dejó un comentario.

LAUREL B. en

Grado:

El cliente no dejó un comentario.

Steven E. en

Grado:

The trailer worked for what it was intended but not the best for a motorcycle. My bike fell over because of the way the front wheel rides on the trailer. Won't use this trailer ever again.

Jeffery H. en

Grado:

I originally reserved a 15 ft van, but had to downsize based on my needs. The reservationist did not make the exchange and I was forced to take larger van at a larger price, plus drive further to pick it up. Not a good experience overall. : (

mathew g. en

Grado:

Nice place and nice people. Friendly and professional. Trailer was awesome to pull with and was super easy to load and unload my car.

Mark M. en

Grado:

El cliente no dejó un comentario.

Teresa A. en

Grado:

El cliente no dejó un comentario.

Sharon B. en

Grado:

El cliente no dejó un comentario.

Jerry H. en

Grado:

El cliente no dejó un comentario.

Spencer F. en

Grado:

The guy was very arrogant and not very helpful. Needless to say I had a few choice words for him.

Dalton J. en

Grado:

El cliente no dejó un comentario.

STEVEN P. en

Grado:

Drop off was excellent. There is a very well priced storage location very close which they recommended just down the road, American self storage. A climate controlled storage place is also just across the street.

Michael B. en

Grado:

El cliente no dejó un comentario.

MARTIN P. en

Grado:

El cliente no dejó un comentario.