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Dianne F
Customer Reviews for Perkins Seed House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When arrived the truck was stuck in mud unable to get it out, never used it
David AThe safety chain latches were cheap imitation cara beaners. One was broken and I replaced it with another cheap Cara beaner!
michael RExcellent customer service!! Will recommend to anyone who needs you!!
Marvin CWe site does not work properly. Cannot discuss over charge for gas. If they have your card they will charge whatever they like. I got a gas surcharge even though I left it with more than was in it!
Fredrick ZLower price of short term round trip rentals…. Only needed trailer for a few hours but had to pay for a full day. Still a good value tho
CARMINE MNone
Joseph FCan't think of anything very easy drop off hours we're a little short closing at noon on Saturday
Neal FNice people. Trailer blinkers and brake lights disnt work.
samuel mLubricate the jack for the car carriers.
RENOLD BGreat location easy access to equipment for pick up and drop off. Excellent Customer service. I would definitely recommend using them.
JACQLYNN RSeriously overcharged, over $200 for a 10 ft truck, 32 mile drive. They didn't even acknowledge that we dropped it off with more gas than we left with. You can't read the emailed receipts explaining why it was so expensive. I'm not going back.
JEFFERY RN/a
JOSEPH NAll Good ! 👍
ROSE HDid not have the items that I reserved never called the day before like the confirmation email said they would and then told me I was being belligerent when I got upset that they didn’t have the items I had reserved and threatened to not rent me the truck at all
TERESA BPick up location didn't have working internet
Lisa SKeep doing what you’re doing. Seems so affordable and you can move with one trip if you get the right size truck. Asking people to help use their truck costs way more and so many trips. Thanks for the good customer service and affordable rates.
Rose HThe man at the Seed House was excellent.. nice and inviting . And his cat was super cool too
Geoffrey MThis uhaul experience was the worst ever. Had to drive an hour out of my way to pick up. Then they screwed up and charged me for an extra day
Travis SContinue with great customer service that is responsive to the user’s needs.
Karen PThey should have a weekly rate for people who are moving from one place in a Town to the same town.
Tammy RClerk was not well inform of insurance available and wasn't able to answer my questions.
David AVery. Nice people!
JIM SNobody at this location! I went there in morning about 10:00 then came back at 2:30. Nobody ! Can hardly tell it’s a dealer except for the one trailer out front. They also charged me for cleaning ! Had a picture of some dirt in back of a trailer. Could be any trailer ! I swerved it out !!
John RThe young man was very pleasant and made the whole process quick and seamless. Would highly recommend.
Ariana DExcellent service, could not be better!
Robert HThe check in was not correct. They charged me the incorrect amount of miles and the man had to call the person in charge at another location to have him fix it. Dropping off the vehicle was easy but a little difficult taking pics in the dark.
Charolotte LJust fine the way it is
Roger Bpaperwork!!! only needed trailer for a local trip to haul a mower to our church. took 20 minutes to do the paperwork. was on the road 40 minutes after i started the process. was around noon, still had trailer back before 4. cheap enough, wish there was an express rental, to skip a lot of the unnecessary stuff.
Jason BI have an issue, which is no fault by the dealer as they were very friendly, but this dealer was not open on Sunday when we were supposed to return it. We were charged $54.00 for an additional day and insurance. I shouldn't have to pay for an additional day because they were not open. Please respond to this matter quickly. Thank you.
DAWN DMy requested original reservation location was not able to meet my needs for a truck. I drove 50 miles in the opposite direction to pick up a truck. Although the location pickup was GREAT, the staff was extremely friendly...it just was a bit inconvenient as we were on a schedule.
Tara CI thought the staff were very friendly and went out of their way to help.
Angela DThis location had only been a UHaul dealer for about a week. They substituted for a UHaul location in Peoria where I had reserved my trailer. They didn't have the dolly and furniture pads that I had requested in stock yet. They were very nice and accommodating, though.
Bradford A